Residence Life Coach

1 week ago

Hamilton, Ontario, Canada Columbia International College Full time

Residence Life Coach

Responsibilities:

  • Communicate and become familiar with all the students in residence as soon as possible, while maintaining a positive warm rapport with each member of the residence community
  • Assist and support students' adjustments to life in Canada and the Hamilton community
  • Coordinate, promote, and lead activities in order to provide a sense of community for all students
  • Develop relationships with students to promote their academic, social, emotional and physical wellbeing (ASEP check).
  • Participate in family groups to monitor students through ASEP check
  • Liaise with Residence Life Supervisor(s) in regards to any student issues or concerns
  • Communicate in a collaborative, cooperative, and solutionbased manner with a variety of internal and external stakeholders to problem solve and seek support when necessary
  • Support and check in with under 16 students on a regular basis
  • Complete curfew check nightly while on shift, to make sure all students are safe and accounted for in residence
  • Monitor students in the gym, during recreational activities, outside, etc.
  • Attend training/meetings and nonresidential activities as assigned
  • Use CIC/residence software, accurately to complete residence procedures such as checking students in and out of their room, monitoring sign outs, curfew, report maintenance and housekeeping issues, etc.
  • Maintain appropriate level of confidentiality and professionalism with students and staff members
  • Have the utmost customer service and care when speaking with staff and students
  • Keep student's wellbeing at the forefront
  • Ability to identify and adjust to opportunities for unplanned learning and mentoring
  • Address students emotional and medical needs within scope following proper procedure.
  • Give residence tours, when advised
  • Regularly patrol premises/perform room checks to ensure safety of the students and all persons in the residence
  • Communicate and appropriately question outside visitors that may enter the building (ex. Delivery personnel, agents, family members, etc.)
  • Counsel students on cleanliness and housekeeping/maintenance issues
  • Investigate any suspicious behaviors within scope and report to Residence Life Supervisor(s)
  • Monitor front desk duties in a timely manner, which includes but not limited to answering the front desk phone(s), answer students' inquiries, hand out packages, log in/log out students, check student's in and out, provide over the counter medication, etc.
  • Accurately complete necessary paperwork for students, such as charges forms, check in documents, etc.
  • Other duties as assigned

Job Requirements

  • Possess a natural ability to relate to youth from diverse backgrounds
  • Ability to act with integrity in times of stress
  • Strong organization and time management skills, including ability to properly prioritize assigned tasks
  • Decision making and problemsolving skills are imperative
  • Ability to be an effective member of interdepartmental team. Strive to support your colleagues and students with a positive attitude
  • Maintain high standards of attendance and punctuality
  • Be goal oriented, ability to work independently and respond to change in a flexible and open manner
  • Experience addressing youth medical and emotional needs

Qualifications

  • Post-Secondary degree or diploma or equivalent training/experience in a related field (Education, Child and Youth, Social Work, etc.) an asset
  • G Drivers License is an asset
  • Experience working with youth
  • Experience working with youth
in a diverse community would be an asset

  • Experience creating, organizing and running events
  • Fluent in verbal and written English
  • Physical stamina: capable of frequently walking, standing and/or sitting throughout the shift
  • Capable of lifting up to 12 kgs/25 pounds as required
  • Proficient in Microsoft Office, word, excel, 365 etc. Specifically Experience with databases, word processing, and spreadsheet programs

Note:

  • Please be advised that the start/finish times may vary depending on operational needs
  • Must have reliable transportation
  • Expected to work at and rotate among different residences as required
  • Columbia International College is committed to workplace diversity and provides accommodations, whenever possible, to applicants and employees with disabilities throughout our hiring process._

Schedule:

  • Evening shift
  • Monday to Friday
  • Morning shift
  • Weekend availability

Ability to commute/relocate:

  • Hamilton, ON: reliably commute or plan to relocate before starting work (required)

Education:

  • Bachelor's Degree (preferred)

Work Location:
One location

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