Developer, Performance

2 weeks ago


Montreal, Quebec, Canada Tecsys Inc. Full time

La version française suit ci-dessous

About us

Tecsys is a fast-growing innovator offering supply chain solutions to industry leading healthcare systems, hospitals, and pharmacy businesses to distributors, retailers, and 3PLs. We work with industry leaders to transform their supply chains through technology. If you thrive on tackling difficult challenges with continuous learning opportunities and want to work in a respectful, comfortable, and dynamic work environment, then this could be a good fit for you

About the Role

Tecsys Inc. is seeking a motivated Developer to join our performance and scalability support team. The ideal candidate will have 2+ years of development experience, excellent troubleshooting skills, and some front-end development experience. As a Software Developer in a support role, you will be the bridge between our development team and end-users, ensuring that our applications are running smoothly and efficiently.

Responsibilities
  • Provide technical support to end-users by diagnosing and resolving issues.
  • Develop and maintain front-end code using HTML, CSS, JavaScript, and related technologies.
  • Collaborate with cross-functional teams to identify, troubleshoot, and resolve application and platform issues.
  • Create and update documentation related to troubleshooting processes.
  • Participate in code reviews and contribute to improving the overall code quality.
  • Assist in the testing and deployment of software updates.
  • Monitor application performance and implement optimizations as needed.
  • Communicate effectively with users and team members to understand issues and provide timely solutions.
  • Engage with customers to gather feedback and ensure their needs are being met.
  • Work closely with support teams to provide seamless assistance and improve customer satisfaction.
  • Thrive in a dynamic environment and enjoy learning new technologies and skills.
Requirements
  • Bachelor's degree in Computer Science, Software Engineering, or a related field.
  • 2+ years of development experience with a strong background in troubleshooting.
  • Some experience in front-end development with proficiency in HTML, CSS, and JavaScript.
  • Familiarity with front-end frameworks/libraries (e.g., React, Angular, ) is a plus.
  • Strong problem-solving skills and experience in a technical support role.
  • Proficiency in database management systems, including generic SQL knowledge.
  • Excellent communication skills and a customer-centric approach.
  • Ability to work independently and as part of a team in a fast-paced environment.
  • Attention to detail and a commitment to delivering high-quality work.
  • Enthusiasm for learning and staying up-to-date with emerging technologies and industry trends.
  • Adept in software integration and deployment tools.
  • Excellent problem-solving and analytical abilities.
  • Enthusiasm for learning and staying up-to-date with emerging technologies and industry trends.
  • Strong proficiency in both written and verbal English communication essential for effective correspondence with clients, suppliers, business partners, and colleagues beyond the province of Quebec.

At Tecsys, we value creativity, innovation, and teamwork. Our employees enjoy a supportive work environment, competitive compensation packages, and opportunities for career growth and advancement.

Having recognized the advantages of remote work, including employee morale, productivity, reduced commuting on employee wellbeing and the environment, we are proud to be a digital-first company. The technologies and programs in which we invested have provided a fantastic foundation to this end. Our digital-first work environment, together with our conveniently located offices and collaborative workspaces, provide our team with the freedom and flexibility to work in the way that makes our employees most productive.

Tecsys is an equal opportunity employer. Accommodation is available for applicants selected for an interview.

NB: if you are applying to this position, you must be a Canadian Citizen or a Permanent Resident of Canada, OR, have a valid Canadian work permit.


À propos de Tecsys

Tecsys est un innovateur à croissance rapide qui offre des solutions de chaîne d'approvisionnement aux principaux systèmes de soins de santé, aux hôpitaux, aux pharmacies, aux distributeurs, aux détaillants et aux 3PL. Nous travaillons avec les leaders du secteur pour transformer leurs chaînes d'approvisionnement grâce à la technologie. Si vous aimez relever des défis difficiles avec des opportunités d'apprentissage continu et si vous souhaitez travailler dans un environnement respectueux, confortable et dynamique, alors ce poste pourrait vous convenir.


À propos du poste

Tecsys Inc. recherche un développeur motivé pour rejoindre notre équipe de support en performance et évolutivité. Le candidat idéal aura plus de 2 ans d'expérience en développement, d'excellentes compétences en dépannage et une certaine expérience en développement front-end.

Responsabilités
  • Développer et maintenir du code front-end en utilisant HTML, CSS, JavaScript et les technologies connexes.
  • Collaborer avec des équipes interfonctionnelles pour identifier, résoudre et dépanner les problèmes d'application et de plateforme.
  • Créer et mettre à jour la documentation liée aux processus de dépannage.
  • Participer aux revues de code et contribuer à améliorer la qualité globale du code.
  • Aider aux tests et au déploiement des mises à jour logicielles.
  • Surveiller les performances de l'application et mettre en œuvre des optimisations si nécessaire.
  • Communiquer efficacement avec les utilisateurs et les membres de l'équipe pour comprendre les problèmes et fournir des solutions en temps opportun.
  • Échanger avec les clients pour recueillir des commentaires et s'assurer que leurs besoins sont satisfaits.
  • Travailler en étroite collaboration avec les équipes de support pour fournir une assistance transparente et améliorer la satisfaction des clients.
  • S'épanouir dans un environnement dynamique et apprécier l'apprentissage de nouvelles technologies et compétences.
Qualifications
  • Baccalauréat en informatique, génie logiciel ou dans un domaine connexe.
  • Plus de 2 ans d'expérience en développement avec une solide expérience en dépannage.
  • Une certaine expérience en développement front-end avec une maîtrise de HTML, CSS et JavaScript.
  • Familiarité avec les frameworks/librairies front-end (par exemple, React, Angular, ) est un plus.
  • Solides compétences en résolution de problèmes et expérience dans un rôle de support technique.
  • Maîtrise des systèmes de gestion de bases de données, y compris des connaissances génériques en SQL.
  • Excellentes compétences en communication et approche axée sur le client.
  • Capacité à travailler de manière indépendante et au sein d'une équipe dans un environnement rapide.
  • Souci du détail et engagement envers la fourniture d'un travail de haute qualité.
  • Enthousiasme pour l'apprentissage et le suivi des technologies émergentes et des tendances de l'industrie.
  • Compétence dans les outils d'intégration et de déploiement de logiciels.
  • Excellentes capacités de résolution de problèmes et d'analyse.
  • Enthousiasme pour l'apprentissage et le suivi des technologies émergentes et des tendances de l'industrie.
  • Maîtrise de la communication écrite et verbale en anglais essentielle pour une correspondance efficace avec les clients, les fournisseurs, les partenaires commerciaux et les collègues au-delà de la province de Québec.

Chez Tecsys, nous valorisons la créativité, l'innovation et le travail d'équipe. Nos employés bénéficient d'un environnement de travail favorable, des programmes de rémunération compétitifs et d'opportunités de croissance et d'avancement professionnel.

Ayant reconnu les avantages du travail à distance sur le bien-être des employés et l'environnement, notamment le moral des employés, la productivité, la réduction des trajets domicile-travail, nous sommes fière d'être une entreprise privilégiant le travail à distance. Les technologies et les programmes dans lesquels nous avons investi ont fourni une base fantastique à cette fin. Notre environnement qui privilégie le travail à distance, ainsi que nos bureaux bien situés et nos espaces de travail collaboratifs, offrent à notre équipe la liberté et la flexibilité de travailler de la manière qui rend nos employés les plus productifs.

Tecsys est un employeur offrant l'égalité des chances. Des accommodements sont disponibles pour les candidats sélectionnés pour une entrevue. L'usage du masculin dans ce document a pour unique but d'alléger le texte.

NB: Si vous postulez, vous devez être citoyen canadien ou résident permanent du Canada, OU avoir un permis de travail canadien valide.

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