Courier Team Lead

1 week ago

Kenora District, Canada FedEx Express Canada Full time

Job Description:

GENERAL SUMMARY
To assist management in overseeing daily sort, delivery / pickup activities and remote domicile location/feeder Ops (where applicable). Leads the sector as assigned ensuring best practices and effective operations and models the way for hourly employees by becoming a mentor and demonstrating role model behaviour including strong communication, conflict resolution and leadership ability (through Best Practices methods)

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

Educational Requirements

  • High school diploma/equivalent

Related Experience Requirements
Minimum number of years required for entry to this job

  • 2 years current onroad experience

Technical Skill Requirements

Solid knowledge of the following:

  • Must possess a valid drivers licence and have a good driving record.
  • Ability to successfully complete all basic and recurrency training (including DG specialist certification). Must maintain accreditation through yearly recurrency training prior to expiration.
  • Remains current with training in BP and defensive driver / process updates.
  • Good understanding of FedEx products, features of service, general operations.
  • Ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment.
  • Solid communications/ interpersonal skills with the ability to motivate/ coach and train employees on the job.
  • Ability to prioritize and delegate in a timesensitive manner.

Interpersonal Skill Requirements

  • Demonstrated excellent interpersonal, customer relations and communication skills.
  • Good analytical, problem solving, prioritization and organization skills
  • Team player
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