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Retail Support Expert, Gatineau
3 months ago
At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content - we advance how Canadians connect with each other and the world.
If you're ready to bring game-changing ideas to life and join a community that values, professional growth and employee wellness, we want you on the Bell team.
The Bell Mobility team offers the best and latest mobile devices, wireless services and Internet of Things solutions to consumer and business customers, with the top speeds, coverage and reliability on Canada's Best National Network.
Responsibilities / Job Description:
- We are looking for someone who:
- Loves solving really tricky problems
- Likes talking to people and genuinely enjoys helping others
- Enjoys discovering or learning new things
- Thrives in a fastpaced environment and embraces change
- What's in it for you?
- You'll be challenged at Canada's #1 telecommunications company
- Competitive hourly wage plus full benefits package, even for part time employees
- Incentives, rewards, trips, paid vacation and employee discounts on Bell services
- Opportunity for career growth, development and promotions
What's the role?
- Provide tailored solutions and fabulous experiences to our customers
- Be an excellent listener and communicator
- Always be learning and adapting to change
- Be a team player by supporting and being there to help your team
- Be the store expert for all things servicerelated
- Account and billing inquiries
- Troubleshooting and repair support
- General product knowledge advice
- You'll be a perfect fit if you:
- Love helping others to find the best solutions
- Get satisfaction through solving customer inquiries and issues
- Have excellent listening and communication skills
- Are passionate about the latest technology
Adequate knowledge of French is required for positions in Quebec.
Additional Information:
Position Type:
Union
Job Status:
Regular Term - Part Time
Job Location:
Canada : Quebec : Gatineau
Flexible work profile:
Full-time in office (meaning that you will be required to perform your work on-site)
Application Deadline: 03/15/2023
All team members are expected to reside in Canada and within a reasonable commuting distance from their work location to ensure that they are able to come to the office as required, whether the visit is planned or unplanned.
Created:
Canada, QC, Gatineau
Bell, one of Canada's Top 100 Employers.
