Clerk Registration Switchboard Health Records

2 weeks ago

Powell River, Canada Providence Healthcare Full time

Article Flag:

Mandatory Vaccination Please Note:

As per the current Public Health Orders (Long Term Care/Seniors Assisted Living Provincial Health Order and the Health Sector Order), as of October 26, 2021, all employees working for Providence Health Care must be fully vaccinated against COVID-19.

Proof of vaccination status will be required.

Summary:

The Providence Health Care's Health Information Management Administration team is hiring

Learn more about the Health Information Management team, check us out

here

.

  • We acknowledge that Providence Health Care & the new St. Paul's Hospital site is located on the traditional, ancestral, and unceded territory of the Coast Salish Peoples, including the territories of the xwməθkwəy̓əm (Musqueam), Skwxwú7mesh (Squamish), and Səl̓ílwətaʔ/Selilwitulh (Tsleil-Waututh) Nations._

What does the Health Information Management team do?
Health Information Management (HIM) is a leader in the collection, storage, and distribution of patient information within British Columbia. Our dedicated team of professionals are some of the first points of contact at Health Organizations sites.

As a consolidated Lower Mainland department of Providence Health Care, HIM has staff at about 40 geographically dispersed locations across Fraser Health, Providence Health Care, Provincial Health Services Authority and Vancouver Coastal Health.

Approximately 1,450 staff working the following

Service Areas:
Registration, Records Management, Transcription Services, Health Information Exchange, and Coding

Additional Corporate Services include:
Strategic Planning, Projects & Business Optimization, Culture & Communications. There is room for growth and development and we aim to support our teams to flourish.

What you'll do:


Reporting to the Coordinator and/or designate, performs a variety of registration and switchboard functions such as registering patients (including inpatients, outpatients, ambulatory care patients and emergency patients) in the computerized admission/discharge/transfer system.

Processes preadmissions, admissions, and discharges. Performs records processing duties such as assembly, retrieval and delivery of records; filing, identifying, verifying, and correcting patient information. Performs clerical duties related to the release of patient information for continuity of care.

Operates the computerized telephone exchange, locates personnel through the use of pagers, answering services and the public address systems, and responds to emergencies by methods such as calling established codes.

Performs other related clerical functions as required.

Qualifications / Skills and Education:
Education, Training, and Experience

Grade 12, plus two years' recent related experience or an equivalent combination of education, training, and experience.

Skills and Abilities

  • Ability to keyboard at 40 wpm.
  • Knowledge of medical terminology.
  • Ability to communicate effectively both verbally and in writing.
  • Ability to deal with others effectively.
  • Physical ability to carry out the duties of the position.
  • Ability to operate related equipment.

Duties and Responsibilities:


Interviews patients, relatives and/or family to obtain registration information, such as relevant personal and demographic information and responsibility for payment, and registers patient in the computerized admission/discharge/transfer system.

Processes preadmissions. Accesses HealthNet as required to determine the patient's healthcare number (PHN) or assigns a new PHN if required. Searches other databases as required.

Completes and prints registration forms related to the documentation of patients and forwards this information to appropriate departments. Obtains signatures as appropriate. Prepares and applies identity bands to patients.


Receives payments for non-resident and self-pay charges and medical/surgical supplies; issues receipts; explains hospital policy regarding deposits and room differentials.

Receives and records patient valuables for safekeeping.

Follows established quality assurance procedures by reviewing and editing patient data; produces audit reports as requested.


Provides telephone exchange services by operating a computerized switchboard to receive and transfer calls, utilizing pagers, answering service and the public address system to contact individuals; takes messages for staff and forwards by telephoning directly.

Responds to patient and visitor requests for information and directions in accordance with department standards.


Responds to a variety of emergency signals for such situations as cardiac arrest, bomb threats and disasters by operating locating equipment and following established codes and procedures to notify appropriate individuals and departments.

Performs record processing functions related to patient records by assembling, identifying, verifying and correcting patient information utilizing the computerized Admission, Discharge Tr

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