Receptionist - Healthcare (Downtown Toronto)

1 week ago


Toronto, Ontario, Canada Emkiro Health Services Full time
Toronto Private (non-OHIP) Clinic requires
Front Desk Receptionist for afternoon hours

Requirements:

  • Previous front desk customer service experience in Healthcare
  • Compassion for clients and patients
  • Professional communication
  • Selfstarter
  • Punctual and reliable
  • Loyal to the business
  • Professional, fluent English skills
  • EMR experience
  • Sales and point of sale transaction experience
  • Ability to work in a fastpaced work environment

Hours: 8 hour shift - afternoon/evening
  • Monday to Friday

Wages:
$20/hour

Health & Dental Benefits after 3 month probationary period

Responsibilities:

  • Welcoming patients / clients
  • Promoting all health services and products to all clients/patients and potential clients/patients
  • Provide professional customer service to new and existing clients/patients
  • Answering phones professionally while managing multiple calls effectively
  • Scheduling and rescheduling patient appointments on site or telehealth
  • Contacting and scheduling incoming referrals and appointment requests
  • Answering patient inquiries and providing patient education
  • Collecting patient feedback where applicable
  • Direct Billing extended health and MVA insurance (HCAI), collecting payments and issuing receipts
  • Patient recalls
  • Maintaining the clinic cleanliness and disinfection protocols
  • Working with health providers to promote health services when recommended
  • Keyholder responsibilities

Pay:
$20.00 per hour

Expected hours: 40 per week

Benefits:

  • Casual dress
  • Company events
  • Dental care
  • Extended health care
  • Vision care

Schedule:

  • 8 hour shift
  • Monday to Friday
  • No weekends

Education:

  • Bachelor's Degree (required)

Experience:

Front Desk Administrative: 1 year (required)

Work Location:
In person
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