![Travelodge by Wyndham Winnipeg East](https://media.trabajo.org/img/noimg.jpg)
front desk agent
1 week ago
- Secondary (high) school graduation certificate
- Investigate and handle complaints and claims from guests
- Check in guests and allocate rooms
- Solve guest complaints and claims efficiently
- Manage group arrivals and departures smoothly
- Handle room reservations, including modifications and cancellations
- Offer details about the hotel's amenities and services
- Provide information about local attractions and points of interest
- Process guest check-outs, calculate fees, and accept payments
- Ensure cash is balanced and complete necessary financial reports
- Keep track of room availability, reservations, and room assignments
- Adhere to emergency and safety protocols
- Perform various clerical tasks such as faxing, filing, and photocopying
- Answer phone calls, take messages, and transfer calls
- Assist guests with special requirements or requests
- Arrange wake-up calls for guests as requested
- Assist with light housekeeping tasks
- Deliver exceptional customer service at all times
- Prior experience is an advantage
- Duration: Permanent position
- Working language: English
- Weekly hours: 40 hours
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