Retail Store Manager

1 week ago

Toronto, Ontario, Canada Wuxly Movement Full time
This position is an hourly contract position (to March 2024) with possibility to extend beyond.

  • This is an inperson role, from Wuxly's Oakville Pop-Up location at 294 Lakeshore Rd. East
At WUXLY, we produce the world's warmest brand of outerwear.

Made in Canada, our unique combination of highly technical + sustainable materials delivers elite performance, while respecting the beauty of our planet and remaining peaceful to all living beings.

We are creators of warmth, from Wuxly to community, and community into the world.


Wuxly is searching for a proactive and sales-focused Retail Store Manager that will manage all logístical, operational, sales and customer service initiatives at Wuxly's Oakville Pop-Up Retail location.

The Retail Store Manager is responsible for ensuring Wuxly's #LiveWarm mantra comes through to everyone that steps into our store space - with special focus on, and passions for educating others about the Wuxly story, Wuxly's product features and benefits, and the Wuxly brand in general.


This role is designed for someone eager to lead new projects, as well as leading sales efforts and driving business within the retail environment.


Responsibilities:

  • Act as a Wuxly Brand Ambassador in all interactions with clients and colleagues, adopt #livewarm approach
  • Take ownership of the commercial success of Wuxly's flagship store
  • Collaborate with Wuxly's marketing team to drive initiatives to reach internal sales and customer service goals
  • Provide a 360 degree luxury customer experience, anticipate the needs of clients, find solutions on the spot, and go above and beyond to satisfy customers
  • Be knowledgeable of the local market and business environment trends to include competitors' business activities
  • Ensure that training initiatives are effectively implemented in the retail space
  • Provide leadership and share the company vision to motivate and retain staff
  • Support and lead front line sales, as required
  • Lead team with health and safety procedures and protocols
  • Communicate company initiatives and directives to staff through regular meetings
  • Propose new ideas to optimize costs
  • Coordinate the scheduling of all inventories and cycle counts, inventory control and other functions
  • Oversee Merchandising direction ensuring regular updates and rotation
  • Oversee corporate directives in regard to inventories and cycle counts; achieving goals and deadlines
  • Assist with the reconciliation process for inventories and cycle counts as needed
  • Collaborate with crossfunctional teams in all areas of risk management, physical security, employee issues, inventory management, interstore communication and loss prevention audits
  • Ensure daily reports are submitted with detail and accuracy
  • Ensure all associates are trained in all operational policies and procedures, and are kept up to date as required

Profile:

  • Humble, Hungry, Hardworking
  • Strong retail experience ideally in a multistore environment
  • Natural sales approach eagerness to meet and engage others
  • Ability to work retail hours including weekends and when necessary
  • Highly entrepreneurial, creative and innovative
  • Exceptional problem solving skills; outofthebox thinker
  • Project management experience, an asset
  • Strong computer literacy
  • Highly entrepreneurial, creative and innovative
  • Strong leadership skills
  • Outstanding interpersonal skills and the ability to communicate effectively
  • Excellent organization skills and attention to detail
  • Proficient in English, reading, writing and speaking
  • Inspired by working with a team of talented professionals
  • High level of accountability
  • Active Drivers license required with clean driving record
  • Bilingual (English/ French) an asset
Wuxly values diversity in our team, as well as in our customers, suppliers and others.

We provide equal employment opportunity for all applicants and employees, and do not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status, or disability.


Wuxly is committed to doing business with local manufacturers, vendors, and partners, and to be leaders in the efforts to reshore manufacturing in Ontario and Canada.

Wuxly prioritizes recruiting and hiring local talent into positions to lead these initiatives, and are committed to being positive corporate citizens within our community.

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