Account Coordinator, Health

2 weeks ago

Montreal, Quebec, Canada altaviaaker Full time

ACCOUNT COORDINATOR, HEALTH
(Le français suit l'anglais)


This role is about more than just coordinating accounts; it's about understanding the project, your team, and the client, in order to provide them with support when needed most.

You are a key pillar of the team to help ensure projects are following a timeline, uphold the standard of quality work we produce and that everyone has the right information and materials to succeed.


Your day-to-day:

  • Receive and prepare briefs for the team, open dockets and keep all financial tracking documents up to date;
  • Help manage and followup on projects (campaigns, social media, content production) under the supervision of an Advisor;
  • Manage content updates for blogs, newsletters, and social media;
  • Complete internal regulatory, PAAB and ASC submissions;
  • Perform research on themes identified by Advisors and Strategists;
  • Help define budgets and timelines for projects;
  • Plan meetings internally and with clients, prepare documents for presentations;
  • Ensure that timelines and work plans are respected and that all work is on time and on budget;
  • Work closely with the Advisors, and followup with team members and freelancers on various projects;
  • Work to improve efficiency, and optimize processes;
  • Assist creative team with productions;
  • Provide support to CloudRaker's teams and clients in order to achieve operational objectives.

You have:

  • A background in marketing or a related field;
  • Experience working with the pharmaceutical or healthcare industry;
  • Experience working on pharmaceutical healthcare marketing accounts accounts (12 years experience required)
  • Knowledge of pharmaceutical regulatory bodies and their processes (PAAB, ASC, notably)
  • Excellent proficiency in English communication and a decent level of fluency in French;
  • The ability to juggle multiple projects and know how to prioritize;
  • A passion for staying informed about web, mobile, digital and traditional media trends;
  • Knowledge about Google Analytics and working with a CMS (nicetohave) ;

You are:

  • The most organized person you know;
  • A proactive problemsolver;
  • A chameleon: able to adapt to change and modify your approach based on the person and situation you're dealing with;
  • A team player who likes working closely with Strategists, Art Directors, Designers, Developers, and Advisors;
  • An eternal optimist with a positive attitude;
  • An entrepreneur at heart and you aren't afraid of taking chances;
  • An easy going, lighthearted person who doesn't take themselves too seriously;
  • Able to stay cool as a cucumber... even when deadlines are looming.

COORDONNATEUR(TRICE) DE COMPTES - PHARMACEUTIQUES


Le poste implique beaucoup plus que de la coordination de comptes; il s'agit surtout de comprendre les projets, l'équipe et nos clients afin de leur apporter l'aide dont ils ont véritablement besoin.


Cette personne doit avoir plusieurs cordes à son arc: savoir naviguer dans le monde pharmaceutique ; aider son équipe à trouver des solutions créatives dans le respect des régulations CCPP et NCP ; le tout en gérant divers projets 360 pour nos clients.

- **NB. Le masculin est utilisé pour alléger le texte, et ce, sans préjudice pour la forme féminine._

Votre quotidien:

  • Recevoir et préparer les briefs pour l'équipe, ouvrir les registres et tenir à jour les documents de suivi financier.
  • Aider au suivi et à la gestion de projets (campagnes, médias sociaux et production de contenu) sous la supervision de conseillers.
  • Gérer la mise à jour de contenu pour des blogues, infolettres et médias sociaux.
  • Compléter les soumissions réglementaires internes, CCPP et ASC.
  • Faire de la recherche sur des thèmes identifiés par les équipes de conseil et/ou de stratégie.
  • Aider à définir et élaborer des budgets et échéanciers pour les projets.
  • Planifier les rencontres internes et avec les clients, et préparer des documents de présentation.
  • S'assurer que les plans de travail et les échéanciers sont respectés et que tous les travaux soient réalisés dans les délais et dans les limites du budget.
  • Travailler en étroite collaboration avec les conseillers et faire le suivi avec les différents intervenants internes et externes.
  • Soutenir les équipes et collaborer avec elles afin d'améliorer l'efficacité des comptes et optimiser les processus.
  • Soutenir l'équipe créative à la production.
  • Offrir du support à tous les niveaux afin que CloudRaker et ses clients actuels et potentiels atteignent leurs objectifs.

Vous avez:

  • Une formation pertinente en marketing, pharmaceutique ou dans un domaine connexe.
  • De l'expérience avec des comptes pharmaceutiques en agence (12 ans requis)
  • Des connaissances à propos de la réglementation au niveau des produits pharmaceutiques (CCP, ASC, etc).
  • Une excellente maîtrise du français et de l'anglais.
  • La capacité de gérer plusieurs projets simultanément et de dé

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