Customer Experience Agent

2 weeks ago

Etobicoke, Ontario, Canada Myant Full time

About Myant:

Myant was founded with the purpose of making healthcare more equitable, accessible, and efficient.

We exist to ensure that all people are active participants in their own health and the health of those they care for.

We offer a connected care platform for cardiovascular health that provides peace of mind throughout a patient's health journey by connecting them with their family and healthcare practitioners.


At Myant, we are creating the world's first expressive and continuous digital presence platform, enabled by integrating technology directly into clothing and augmented by other devices, wearables, and IOT.

We see the evolution of society where every member gets to participate from anywhere and anytime through a whole-body experience, mostly in a passive or ambient manner to foster ubiquitous accessibility.

We believe that têxtile is that primary interface, used in clothing, coverings, carpeting and more, we wear and are surrounded by têxtiles universally, always.


The Role:

We are looking for a Customer Experience Agent to join our growing Customer Experience team at Myant Inc.

This individual will have excellent communication, listening, and interpersonal skills. They will strive to provide the utmost customer service experience for our end users. They will be efficient in resolving issues and answering questions about our products and services.

Responsibilities:

  • You will be the first point of contact for end users, interacting with them to provide product information, answer questions, and resolve emerging issues
  • Keeping an accurate record of customer interactions, and process any customer accounts/documents necessary
  • Gather information around customer feedback and advocate for the customers when necessary
  • Build and maintain sustainable relationships and trust with customers through interactive communication
  • Identify and assess the needs of the customers by listening attentively, and providing appropriate solutions and alternatives
  • Consistently aim to provide a high touch customer service experience by going the extra mile to engage our customers
  • You are eager to collaborate with internal departments to optimize customer services and brand awareness
  • You will attend weekly CX meetings and provide insight on our customer base as you will be the expert

Qualifications:

  • Completion of High school diploma
  • Postsecondary education in a health sciences or biomedical background
  • 3 years' experience in a customer support role
  • Familiarity with CRM systems. Experience with Gorgias is an asset
  • Exceptional interpersonal skills, with the ability to put yourself in the shoes of others, and listen attentively
  • Ability to adapt and respond to different types of situations, challenges and characteristics
  • Excellent communication skills, both verbal and written
  • Ability to multitask and work under pressure, while maintaining excellent organizational skills

What we offer at Myant:

  • Free SKIIN Employee Kit
  • Employee stock options
  • Paid Sick Days and Personal Days
  • Group Health Insurance Plan
  • Employee Referral Program
  • Corporate Events
  • Exposure working in one of the most innovative and forwardthinking startups that is passionate and dedicated towards the healthcare industry.
c3KwJBVHnr

  • Customer Experience Manager

    2 weeks ago

    Etobicoke, Ontario, Canada ATLAS MACHINERY SUPPLY LTD Full time

    The Customer Experience Manager (CXM) inspires and drives the sales-merchandising culture at retail and sales-merchandising imperatives within each department. They take the lead in coaching and strive to consistently deliver the Atlas Experience. The CXM will also partner with the B2B Sales Team to provide a steady stream of lead referrals from the retail...

  • Real Estate Agent

    2 weeks ago

    Etobicoke, Ontario, Canada Tenant Advisors Inc Full time

    A Real Estate Sales Agent is a real estate agent who manages the lease or sale of commercial property for clients. In this role, clients will rely on you for the best possible value. You will research local market activity and stay up-to-date on industry trends. Real estate transactions can be an intimidating process, so you must be a good communicator and...

  • Cashier / Customer Experience Associate

    4 weeks ago

    Etobicoke, Ontario, Canada Walmart Canada Full time

    What you'll do...Our Customer Experience associates interact with every single one of our customers, acting as the warm smile and the helping hand that we pride ourselves on being. It is up to our incredible team to present Walmart's values to everyone who walks through our doors.We have many opportunities in our Customer Experience teams,...

  • Cashier / Customer Experience Associate

    1 month ago

    Etobicoke, Ontario, Canada Walmart Canada Full time

    What you'll do...Our Customer Experience associates interact with every single one of our customers, acting as the warm smile and the helping hand that we pride ourselves on being. It is up to our incredible team to present Walmart's values to everyone who walks through our doors.We have many opportunities in our Customer Experience teams,...

  • Rental Sales Agent

    2 weeks ago

    Etobicoke, Ontario, Canada Hertz Canada Full time

    Wage: $17.25 Hourly + monthly commission The Rental Sales Agent consults with customers on their Hertz rental. Maximizing revenue opportunities by actively offering products and services and overcoming customer objections. Ensures that the customer receives world-class customer service and sales support. Qualifications: Strong oral and written...

  • Rental Sales Agent

    3 weeks ago

    Etobicoke, Ontario, Canada Hertz Canada Full time

    Wage: $17.25 Hourly + monthly commission The Rental Sales Agent consults with customers on their Hertz rental. Maximizing revenue opportunities by actively offering products and services and overcoming customer objections. Ensures that the customer receives world-class customer service and sales support. Qualifications: Strong oral and written...

  • Rental Sales Agent

    3 weeks ago

    Etobicoke, Ontario, Canada Hertz Canada Full time

    This is a temporary summer position Wage: $17.25 Hourly + monthly commission The Rental Sales Agent consults with customers on their Hertz rental. Maximizing revenue opportunities by actively offering products and services and overcoming customer objections. Ensures that the customer receives world-class customer service and sales support. ...

  • Rental Sales Agent

    4 days ago

    Etobicoke, Ontario, Canada Hertz Canada Full time

    This is a temporary summer position Wage: $17.50 Hourly + monthly commission The Rental Sales Agent consults with customers on their Hertz rental. Maximizing revenue opportunities by actively offering products and services and overcoming customer objections. Ensures that the customer receives world-class customer service and sales support. Qualifications:...

  • Guest Service Agent

    2 weeks ago

    Etobicoke, Ontario, Canada Skye Hotel Full time

    Guest Service Agent Indulge in a sanctuary where every aspect caters to your comfort._At Skye Hotel, we've crafted an oasis of luxury, complemented by surroundings that invite exploration. Immerse yourself in unparalleled comfort, both within our walls and in the vibrant locale that surrounds Skye Hotel.Be a part of opening one of the most unique Hotel and...

  • Guest Service Agent

    2 weeks ago

    Etobicoke, Ontario, Canada JD Residences Full time

    Guest Service Agent Indulge in a sanctuary where every aspect caters to your comfort._At J Dass Residences, we've crafted an oasis of luxury, complemented by surroundings that invite exploration. Immerse yourself in unparalleled comfort, both within our walls and in the vibrant locale that surrounds J Dass Residences.Be a part of opening one of the most...

  • Reservations Agent, Air Groups

    2 weeks ago

    Etobicoke, Ontario, Canada Red Label Vacation Inc. Full time

    DUTIES & RESPONSIBILITIES: Responds to requests, prepares price quotations and proposals for domestic and international itineraries and processes bookings while considering all group specific details Ensure client is informed of and represented in all terms and conditions before, during, and after the group air process including their preticketing, policy,...

  • Rental Sales Agent

    2 weeks ago

    Etobicoke, Ontario, Canada Hertz Full time

    This is a temporary summer positionWage:$17.25 Hourly + monthly commissionThe Rental Sales Agent consults with customers on their Hertz rental. Maximizing revenue opportunities by actively offering products and services and overcoming customer objections. Ensures that the customer receives world-class customer service and sales support.Qualifications:Strong...

  • International Agent Management Systems Coordinator

    2 weeks ago

    Etobicoke, Ontario, Canada Humber Full time

    International Agent Management Systems CoordinatorFind Your Spot at HumberAt Humber, our career paths open up a world of infinite possibilities for you to explore. People are at the heart of the Humber experience. Here, every day we work shoulder to shoulder to deliver excellence, and in doing so, we redefine what it means to be a leader in polytechnic...

  • Customer Service Specialist

    2 weeks ago

    Etobicoke, Ontario, Canada Safety Media Inc. Full time

    About Safety MediaSafety Media is one of the largest manufacturers and suppliers of a complete suite of fire and life safety products and services aimed to help maintenance personnel, property managers and building owners to meet the regulations and requirements of both Fire and Building Codes and stay compliant. Our main offerings are different fire and...

  • Guest Service Agent

    2 weeks ago

    Etobicoke, Ontario, Canada JD Residences Full time

    Indulge in a sanctuary where every aspect caters to your comfort.At J Dass Residences, we've crafted an oasis of luxury, complemented by surroundings that invite exploration. Immerse yourself in unparalleled comfort, both within our walls and in the vibrant locale that surrounds J Dass Residences.Be a part of opening one of the most unique Hotel and...

  • Front Desk Agent

    2 weeks ago

    Etobicoke, Ontario, Canada Stay Inn Full time

    Seeking a Front Desk Agent to provide exceptionally, high quality service to all our guests. The position available is a mixture of 7a-3p and 3p-11p.General Hotel Information: We have 65 guest rooms, limited service property with one meeting room. An excellent team with a very low turn over rate. All staff have been here for years. Looking to add one more....

  • Data Integrity Agent

    2 weeks ago

    Etobicoke, Ontario, Canada YMCA of Greater Toronto Full time

    Salary Rate: $33,400 - Check out the YMCA's total compensation packageLocation: Etobicoke YMCA Employment and Immigrant ServicesWork Hours: 37.5 hours weeklyEmployment Type: Salaried Contract Until March 31, 2023. Will transfer to Part Time afterwardsNumber of Vacancies: 1Anticipated Start Date: 1/23/2023Deadline to Apply: 1/20/2023Be the Spark Join our...

  • Customer Service

    2 weeks ago

    Etobicoke, Ontario, Canada Up-Right Services Ltd. Full time

    Ready to take your customer service and coordination skills to the next level? Look no further than Up-Right Services Ltd.As Canada's leading supplier of film and entertainment scaffolds, pipes, clamps, tracks, screens, têxtiles and rigging supplies, we are dedicated to providing exceptional service to our clients. And that's where you come inWe are seeking...

  • Barber Wanted with Experience

    2 weeks ago

    Etobicoke, Ontario, Canada lamoz cuts n style Full time

    Looking for a professional Barber who has great customer service and looking for minimum 2 years of experience I also need the barber to work with a straight razorJob Type: Part-timePay: $18.00-$25.00 per hourFlexible Language Requirement: French not requiredSchedule: 8 hour shiftSupplemental pay types: Commission pay TipsAbility to commute/relocate:...

  • Customer Service

    2 weeks ago

    Etobicoke, Ontario, Canada Gambles Ontario Produce Full time

    Attention Sales and Customer Service Super-StarsAre you a customer-oriented individual with high attention to detail? Are you interested in getting your foot in the door at a growing and successful company? Do you thrive in a fast-paced, team-oriented environment? Are you interested in learning about Supply Chain, Sales or the Produce Industry?If you've...