Third Key Holder

1 week ago


Ottawa, Ontario, Canada Rudsak Inc. Full time
Fondé en 1994, RUDSAK est une compagnie privée de mode canadienne de luxe formée d'une équipe passionnée et créative. Reconnu pour ses vêtements d'extérieur et ses cuirs de première qualité, RUDSAK offre des collections uniques qui permettent à notre clientèle d'exprimer leur unicité librement.

**Nous sommes à la recherche de nouveaux talents. Joignez-vous à notre équipe **
- (Note : Le genre masculin est utilisé sans aucune discrimination et dans le seul but d'alléger le texte)_

Le détenteur de clé aidera l'équipe de gestion dans l'ensemble des fonctions d'opération, afin d'optimiser le chiffre d'affaires en bénéficiant de la notoriété de la marque, en améliorant l'expérience client et en créant un lien émotionnel. Le détenteur de clé mettra en œuvre les plans et les stratégies élaborés par le gérant de magasin en appui aux diverses fonctions de magasin en lien avec les ventes, les opérations, le développement de la clientèle et le marchandisage. Il assurera à la fois un environnement de travail positif et une expérience client optimale. Le détenteur de clé encadrera les ambassadeurs de marque afin d'assurer l'excellence de la vente au détail pour le client.

**Principales responsabilités**:

- Dépasser les objectifs de vente pour la succursale respective en créant une fidélité à la marque
- Analyser et réagir aux besoins de l'entreprise afin d'optimiser les occasions de vente
- Résoudre les problèmes de clients en examinant les problèmes, en élaborant des solutions et en garantissant une expérience client positive
- Formation sur les procédures normalisées d'exploitation (PNE); veiller à ce que les ambassadeurs de marque aient une bonne compréhension des PNE et de l'impact potentiel sur l'entreprise
- Assurer le maintien du contrôle des pertes, des normes visuelles et des normes de marchandisage
- Gérer la logistique des stocks
- Effectuer d'autres tâches à la demande

**Principales exigences**
- Au moins 1 an d'expérience dans un cadre de vente, de préférence pour une marque de luxe
- Capacité éprouvée à assurer des expériences client positives qui contribuent à accroître la fidélité et à donner des résultats mesurables
- Fortes compétences organisationnelles et excelle dans un milieu en pleine effervescence
- Fortes compétences à l'oral et à l'écrit
- Maîtrise des logiciels Microsoft Office, y compris Word, Excel, PowerPoint, Outlook
- Flexibilité pour travailler des horaires de vente au détail qui incluent soirées, fins de semaine et jours fériés

**Job Types**: Full-time, Part-time

**Benefits**:

- Store discount

Schedule:

- Holidays
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Commission pay

Ability to commute/relocate:

- Ottawa, ON: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Experience**:

- Retail management: 1 year (preferred)

Work Location: In person
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