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Automotive Service Manager

3 months ago


ThompsonNicola Regional District, Canada Rock Country Chevrolet Buick GMC Ltd. Full time

Work Term:
Permanent

  • Work Language: English
  • Hours: 30 to 40 hours per week
  • Education: Bachelor's degree
  • Experience: 5 years or more
- or equivalent experience

Work setting:

  • Automobile dealership
  • Relocation costs covered by employer

Tasks:

  • Manage staff and assign duties
  • Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
  • Locate, select and procure merchandise for resale
  • Develop and implement marketing strategies
  • Plan budgets and monitor revenues and expenses
  • Determine staffing requirements
  • Resolve problems that arise, such as customer complaints and supply shortages
  • Plan, organize, direct, control and evaluate daily operations
  • Address customers' complaints or concerns
  • Maintain internal recordkeeping system
  • Ensure proper functioning of equipment
  • Enforce policies and procedures
  • Delegate work to office support staff
  • Evaluate customer service and store environments
  • Lead sales team in building relationships with business clients and manage negotiations of sales contracts
  • Ensure hygiene and sanitation practices conform to policies and regulations

Supervision:

  • 510 people

Computer and technology knowledge:

  • Electronic scheduler
  • Electronic mail
  • Spreadsheet

Transportation/travel information:

  • Willing to travel regularly
  • Public transportation is available

Work conditions and physical capabilities:

  • Fastpaced environment
  • Work under pressure
  • Tight deadlines
  • Attention to detail
  • Combination of sitting, standing, walking

Personal suitability:

  • Hardworking
  • Positive attitude
  • Time management
  • Excellent oral communication
  • Interpersonal awareness
  • Organized
  • Team player

Health benefits:

  • Dental plan
  • Disability benefits
  • Health care plan
  • Vision care benefits

Financial benefits:

  • Commission

Other benefits:

  • Learning/training paid by employer
  • Parking available