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Collections Representative
1 week ago
Overview:
Overview
We are looking for people who want to embark on a career journey where you feel like you belong, you are satisfied at work, and you are using your skills to create a positive impact.
At GM Financial, our collections team partners with customers to customize a payment plan through an engaging and unique service experience.
Projected start date for this position will be mid-June
Responsibilities:
What You'll Be Doing:
- Make outbound and take inbound calls to collect on pastdue customer accounts
- Actively listen to our customers and offer solutions to resolve customer accounts while providing a remarkable experience
- Strive to outperform expectations with a positive and fun attitude in a team environment
- Ensure actions follow company policies and laws
- Maximize productive time by utilizing effective time management skills
- Contribute towards strong performance and cultivate a positive culture
- Engage in continuous learning opportunities
What We Offer:
- Starting salary: $20.00/hour
- Quarterly Bonus Opportunities
- Excellent Health, Vision and Dental Benefits
- Company Match program for RRSP contributions
- Hybrid work schedule offered after 90 days training period; ability to work a portion of your week from home
- Generous Paid Time Off (personal, vacation, sick, paid holidays)
- Bilingual Pay Differential if you're fluent in Spanish or French
- Dynamic relationships between teams and leadership
- Casual Dress Code
- Quarterly Volunteer Opportunities
Qualifications:
Minimum Qualifications:
Education
- High School Diploma or equivalent required
- Working with customers in a serviceminded environment
- Previous experience in collections or finance; considered an asset
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