General Assistant

1 week ago

Mississauga, Ontario, Canada Btrust Supermarket Full time

The role:


Reporting to the Cashier Department Head (or his/her delegates), the General Assistant is responsible for providing good service to our customers by building rapport, fulfilling their requests, providing fast and accurate checkout, and packing service and maintaining cleaning shopping environment as required.


Major Responsibilities:

  • Greet customers by providing good customer service with a smile and friendly enthusiasm.
  • Maintain shopping baskets and trolleys cleanliness and ensure they are placed in the proper locations.
  • Maintain the cleanliness of the supermarket as required to ensure customers have a clean and comfortable shopping environment.
  • Put returning merchandise back to the sale area properly; timely processing of fresh and frozen goods; prevent and minimize shortage.
  • Provide customers with proper packing services (light items on top of heavy items, separation of hot and cold, raw, and cooked classification) if necessary.
  • Create good customer experience via delivering fast and accurate checkout service, prevent possible fraud (PLU # input, Scan merchandise, transaction discrepancies, identify counterfeit / fake cards), if necessary.
  • Monitor checkout stations to ensure that they are wellkept and are working appropriately; maintain checkout area cleanliness.
  • Keep selfupdated with products location in store and all instore promotion activities, so assist other departments to provide correct responses to customers.
  • Perform related tasks as required.

Knowledge, Skills and Ability Requirements:

  • Flexible to work in shifts, including weekdays, weekends, evening hours and statutory holidays.
  • Be prepared to stand for a long time and able to use work related tools in a safe manner.
  • Knowledge of basic work safety, Canadian currencies, and essential mathematics
  • Relevant experience in handling cash is preferred.
  • Able to communicate in
    English and
    Chinese (Cantonese &/or Mandarin)

Job Types:
Full-time, Permanent

Salary:
From $15.50 per hour

Benefits:

  • Casual dress
  • Dental care
  • Extended health care
  • Life insurance
  • Onsite parking
  • Vision care

Flexible Language Requirement:

  • French not required

Schedule:

  • 8 hour shift
  • Monday to Friday
  • Weekend availability

Ability to commute/relocate:

  • Mississauga, ON L5C 4P3: reliably commute or plan to relocate before starting work (required)

Education:

  • Bachelor's Degree (preferred)

Experience:

- supermarket: 1 year (preferred)

Language:

  • Mandarin (preferred)

Shift availability:

  • Day Shift (preferred)

Work Location:
In person

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