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Operations Manager For Fast Growing Media Company

4 months ago

Toronto, Ontario, Canada From Day One, Inc. Full time

ABOUT FROM DAY ONE.

From Day One, recently named one of the 20 fastest growing media companies in the U.S. by Inc. Magazine, is a media outlet and conference series focused on innovative ways for companies to foster stronger relationships with their employees, customers, and communities.

At a time when society holds businesses to a rising level of accountability, From Day One explores how companies can build well-grounded values into their business—diversity, responsibility, transparency—and stick with them in an economy driven by disruption.

What's unique about From Day One is our cross-disciplinary approach, bringing together executives from the fields of corporate social responsibility, human resources, marketing, and communications. Our events facilitate people-focused conversations that promote real, actionable ideas for and from executives, civic leaders, authors, and journalists across the country. Businesses have increasingly seen the wisdom of putting people first. Our mission is to help companies find the best ways to deliver on that promise, from day one.

Our business model includes an extensive series of both online and real-world content. We facilitate an extensive series of one-day conferences in approximately 20 cities around the country, with new locations added regularly. In addition, we host a regular series of online gatherings, ranging from topic-focused webinars several times a week, to monthly virtual conferences, as well as regular roundtables and small-group sessions.

We regularly publish articles including reporting and opinion pieces by our team and a network of notable journalists, led by the company's chief content officer, veteran journalist Stephen Koepp.

ABOUT THE ROLE.

We are looking for an Operations Manager to lead a variety of administrative, management, digital, research, and writing initiatives to drive the company as it scales rapidly.

About You:

You have already demonstrated an aptitude for building company processes and handling operational issues, and you're looking for an opportunity to assume a key leadership position with massive growth potential. You'll work directly with the CEO on all operational aspects of a fast-moving, tech-enabled U.S. media company.

Responsibilities

  • KPIs and Internal Metrics: Help the company, internal departments and teams, and individual staff members identify measurable goals, develop KPIs to track and measure progress against those goals, and collect data to continue refining these objectives and metrics as the company grows.
  • Financial Management: Analyze budgets to optimize profits without sacrificing work quality. Create dashboard metrics for revenue, cash flow, and budgeting.
  • Project Management: Maintain and optimize internal tracking systems, identifying any problems that may arise and coming up with effective solutions quickly. Create and execute plans to achieve the company's shorter term goals, longer term goals, and special projects.
  • Communications: Be the curator and communicator of internal company processes and procedures. Effectively communicate with leadership and team members about ongoing plans and strategies.
  • Human Resources: Manage company resource requirements, proactively identify staffing needs, and conduct interviews with prospective candidates. Develop and implement strategies to keep employees motivated and engaged.

Working with Project Managers and Department Leads to ensure all:

  • Stakeholder objectives are met.
  • Projects are completed on time and on budget.
  • Regular meetings are held where appropriate.
  • All targets are met.

Coordinating with other teams to:

  • Achieve company objectives.
  • Ensure company processes are followed.
  • Ensure training opportunities are utilized.

To be successful in this role, you should be well-organized; have exceptional interpersonal, communication, and time-management skills; be able to act without guidance; and have an interest in becoming an important contributor to the operational development of a nationally prominent news and events brand.

Requirements

  • 3-5 years of professional experience in an operations role
  • A 4-year college/university degree
  • Experience leading a highly skilled team
  • Background in project management or leading projects
  • Knowledge of financial planning, auditing, and budgeting
  • Ability to proactively identify, communicate, and solve issues.
  • Ability to identify internal opportunities for growth, optimizations etc.
  • Strong analytical and data analytics skills.
  • Advanced skills in Google Sheets, as well as experience with project-planning software
  • Policy planning skills
  • Exceptional skills in time management, organization, and written and verbal communication skills

Benefits

  • This is a full-time salaried position. Starting salary is $90,000 CAD per year with opportunities for regular advancement and raises.
  • This position is remote, but please be available to meet with stakeholders based in or near the greater Toronto area if requested.
  • From Day One offers a comprehensive benefits package including competitive vacation policies including summer and winter breaks, and an employee stock plan.