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Treatment Consultant
1 week ago
Inside Sales and Treatment Representative
EHN Canada is the nation's largest private network of industry-leading mental health, trauma, and addiction treatment facilities, each with a passion for providing quality treatment for Canadians.
With over 100 years of collective experience, our inpatient, outpatient, and online programs are offered across the country, providing essential compassionate care to patients wherever they are.
EHN Canada prides themselves on providing both excellent and accessible care to all Canadians.Be part of the work that's changing lives.
Position Overview:
The Treatment Consultant is a high performing role within EHN Canada, responsible for driving admissions into a network of treatment centers from different inbound channels and through strong initial call relationship building, consistent follow ups, and effective closing techniques.
Reporting to the Admissions Manager, this position plays a pivotal role in driving the revenue of the admissions department, achieving department targets, and reviewing new processes and technology.
- Providing information about our products, services, or treatment options, including features, benefits, and pricing.
- Building and maintaining relationships with clients/patients to ensure satisfaction and retention.
- Collaborating with the sales team to meet and exceed sales targets and revenue goals.
- Maintaining accurate records of interactions and transactions in the CRM system.
- Staying uptodate on industry trends, product developments, and competitor offerings.
- Participating in training sessions and workshops to enhance product knowledge and sales skills.
- Adhering to company policies, procedures, and ethical standards at all times.
Qualifications:
- Bachelor's degree in Business Administration, Marketing, Healthcare, or related field.
- Proven experience in inside sales, customer service, or healthcare consulting roles.
- Excellent communication and interpersonal skills.
- Strong negotiation and persuasion abilities.
- Ability to work independently and as part of a team.
- Proficiency in CRM software and Microsoft Office Suite.
- Knowledge of healthcare regulations and compliance standards (preferred).
Employee Benefits and Perks:
- Comprehensive benefits package, including a yearly allowance of $1,500 for mental health and addiction services, as well as $500 per service for various paramedical services, such as massage and physiotherapy
- 24/7 Employee Assistance Program through LifeWorks
- Competitive paid time off policies, including a paid day off on your birthday
- Access to inhouse fitness facilities where applicable or discounted external gym memberships
- Remote or hybrid work models for eligible employees
- Perks and discounts with Perkopolis entertainment, home/auto/pet insurance
- Personal and professional development through our Education Support Assistance program
- Nationwide presence allows for supportive relocation opportunities
- Defined Benefit pension through CAAT with up to a 4% employer contribution
- Maternity and parental leave topup
- Access to discounts at Kids & Co. Daycare
INDHP
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