National Repair Manager
6 days ago
The Dufresne Group is currently seeking a National Repair Manager for our Repair Team.
As a National Repair Manager, you will be responsible for managing all repair shop activities across The Dufresne Group network to ensure efficient and quality repair of guests' product.
Market competitive wages;
Comprehensive benefits plan and excellent employee discounts;
Employer Sponsored Retirement Savings Plan;
Career growth and continuous development;
Respectful and family-oriented working environment with strong company values.
As the National Repair Manager, you will:
Create and manage standardized process and training practices/improvements
Leverage Automation and identify "best in class" repair techniques
Ensure execution consistency across markets to get to WINNING goals
Manage Route optimization (in-home, in-shop, in-store)
Manage Fleet assets and expenses
Lead, Manage, and Celebrate our National Certification program and our teams' capabilities
Inspire the Canadian marketplace on the possibilities of Repair
Understand and ensure compliance with all safe work practices and regulations to maintain a health and safety compliance.
Post-secondary education in a related area.
5+ years of furniture and appliance repair including upholstery, leather, case goods and motion.
3+ years of management experience.
Possess strong decision making and problem-solving skills.
Proven ability in building and leading high performing teams.
Excellent computer skills with a good working knowledge of Microsoft Office products and ability to learn in-house computer programs.
Proven ability in managing multiple profit and loss statements.
Flexible schedule requirements, including evenings and weekends.
Some exposure to solvents.
Criminal Record Check is required.
Travel will be required across North America approximately 30-40% of the year.
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