![EightSix Network](https://media.trabajo.org/img/noimg.jpg)
Bilingual Customer Service Representative
1 week ago
Job Description
Position function: Reporting to the Customer Care Supervisor of Caldic Canada Inc., the Customer Care Associate – Order Entry Champion will ensure exceptional customer care through the support, service and championing of our customer's requirements within the Caldic organization while also providing sales and operational support by liaising with current customers and responding to new customer enquiries.
Scope: In this role the individual will be responsible for providing and ensuring a positive and superior customer experience, providing timely communication and coordinating order follow-up requirements as required with other Caldic Teams. You will support the building of profitable sales through positive customer relationships and the fulfillment of customer requirements. The position will work closely with Sales, Replenishment, Shipping, Production and the Finance teams.
MAJOR TASKS AND DUTIES:
As part of the Customer Care Team and in conjunction with the Customer Care Order Delivery Champions, you will ensure all orders are entered accurately and timely.
Champion all orders and their processing accurately to ensure prompt resolution and sales order confirmation.
Take ownership of the customer care order inbox
Directing customer requests to appropriate Caldic teams
Work closely with production and replenishment to get confirmed dates to customers
Provide spot commodity pricing to customers as requested
Respond promptly to customer enquiries
Update customer information in our system; addresses, contacts, customer product codes and their mapping to Caldic codes, etc.
Process order shipment documents from third party warehouses and drop shipments as required.
Complete all other duties as assigned by the Customer Care Supervisor
Ensure compliance with all health and safety regulations, GMP's and HACCP requirements.
KNOWLEDGE/SKILLS AND EXPERIENCE:
Post-secondary education and or a Certified Customer Service Professional
Minimum 2 years of experience as a customer care/service role in a fast paced environment.
Food industry background/industry experience preferred
Strong follow up, problem solving and decision making skills.
Must have strong communication (verbal/written), interpersonal and multi-tasking skills
Excellent computer skills (MS Word, Outlook, Excel), and proficient with ERP and WMS systems.
Requirements:
Work Permit-
Bilingual Customer Service Representative
1 week ago
Québec, Quebec, Canada The Cigna Group Full timeBilingual Customer Service Representative - Express Scripts CanadaExpress Scripts Canada is a Cigna companyExpress Scripts Canada is a subsidiary of Express Scripts, a Cigna companyCigna Corporation (NYSE:CI) is a global health service company dedicated to improving the health, wellbeing and peace of mind of those we serve. Cigna offers an integrated suite...
-
Bilingual Customer Service Representative
1 week ago
Québec, Quebec, Canada Transport St-Lambert Full timeTRANSPORT ST-LAMBERT IS LOOKING FOR A CUSTOMER SERVICE AGENTMUST BE BILINGUAL (EN-FR) Maintain good relations with customers (offer various services and take orders) Analyze requests and plan delivery schedules and routes Prepare travel documents and send them to the people concerned using the computer system Perform necessary followups and provide travel...
-
Bilingual Customer Service Representative
1 week ago
Québec, Quebec, Canada Silk & Snow Full timeWe are seeking an individual who is extremely driven and customer-focused to help us deliver a best-in-class retail experience. In this role, you will communicate through multiple channels including email, phone, and live chat, and serve as the point person for our customers. The title of Bilingual Customer Experience Specialist is perfect for you if you...
-
Bilingual Territory Manager
1 week ago
Québec, Quebec, Canada Bilingual Source Full timeTitre du poste : Représentant des ventes externes (Agriculture) Relève de : Directeur des ventes Sous la direction du Directeur des ventes, le représentant des ventes externes sera principalement responsable de communiquer avec les clients en personne et par téléphone/courriel, de déterminer leurs besoins, de saisir leurs devis et de gérer les...
-
Customer Service Representative
1 week ago
Québec, Quebec, Canada EightSix Network Full timeJob Description Role Description This is a full-time on-site role for a Customer Service Representative at Fedplast located in Montreal, QC. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to customers. You will handle inquiries, complaints, and provide information about products and...
-
Customer Service Representative
1 week ago
Québec, Quebec, Canada Scotiabank Full timeRequisition ID: 165585Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.Customer Service Representative - Quebec City, Part-timeWhat you'll be doingOur Customer Service Representative (Quebec City) are the face, character and heart of our banks. Scotiabank is a place where we put our customers first, and...
-
Customer Service Representative
1 week ago
Québec, Quebec, Canada Entrepôt Trans-Plus Inc Full timeOur company, a logistic management, distribution, and warehousing enterprise is expanding and requires the right person to join their team and contribute to the on-going success of their operation. We are looking for a knowledgeable and experienced Customer Service Representative.Under the direction of the manager, efficiency and customer service will be a...
-
Customer Service Representative
1 week ago
Québec, Quebec, Canada UniFirst Full timeWhere will a UniFirst Career take you?As an industry leader in the rental, lease and sale of uniforms and facility services products, UniFirst Corporation has grown to become one of the largest companies in the garment services industry.UniFirst is recognized on the Forbes "Platinum 400 - Best Big Companies" List. With over 14,000 employee Team Partners and...
-
Customer Service Representative I
1 week ago
Québec, Quebec, Canada IAA, Inc. Full timeIAA, Inc. est à la recherche d'un représentant ou d'une représentante du Service à la clientèle souhaitant se joindre à son équipe à de Quebec City, QC.IAA, Inc. est l'enchère en direct et en ligne de véhicules récupérés la plus importante au Canada avec des succursales d'enchères en Colombie-Britannique, en Alberta, en Ontario, au Québec, et...
-
Customer Service Representative
1 week ago
Québec, Quebec, Canada WATERAX INC. Full timeCareers WATERAX is a tight-knit team, a range of professionals who share the goalof providing wildland firefighters with the tools they need to succeed. Customer Service Representative Type of position: Salaried, full time Salary: To be discussed, based on experience Competitive benefits About WATERAXTrusted by wildland firefighters around the world, WATERAX...
-
Bilingual Customer Service Agent
1 week ago
Québec, Quebec, Canada SPI Health and Safety Full timeBilingual Customer Service Agent - Monday to Friday 8ham to 5hpm Blainville, QC, Canada Req # Friday, May 24, WHO WE ARE With over 50 years of success in Canada, we are defined by our team's passion for growing and expanding the business. We are people with GRIP : Go-Getter, Renders Service, Innovative, and Passionate for succeeding. The...
-
Bilingual Outside Sales Representative
1 week ago
Québec, Quebec, Canada Toshiba TEC Canada Business Solutions Full timeToshiba Tec Canada Business Solutions Inc. is a global leader in office printing and retail solutions. Toshiba Tec Canada Business Solutions Inc. has offices across Canada to support our customers with world-class service. We empower our people to provide personalized services and solutions to help businesses express their ideas and information.We are...
-
Customer Service Representative
1 week ago
Québec, Quebec, Canada Hertz Full time**Customer Service Representatives Part Time**Représentants du service à la clientèle à temps partielN **ouvelle année, nouveau vous, nouvelle carrière** Nous recherchons un **Associé au Service à la Clientèle et aux Ventes passionné **par la satisfaction de la clientèle en offrant un service exceptionnel. Si c'est vous et que vous êtes prêt...
-
Customer Service Representative
1 week ago
Québec, Quebec, Canada Hertz Full time**Customer Service Representatives Full Time and Part Time available****Nouvelle année, nouveau vous, nouvelle carrière** Nous recherchons un **Associé au Service à la Clientèle et aux Ventes passionné **par la satisfaction de la clientèle en offrant un service exceptionnel. Si c'est vous et que vous êtes prêt pour votre prochaine destination, vous...
-
Customer Service Representative
1 week ago
Québec, Quebec, Canada Nezda Technologies Inc. Full timeNezda has vacant positions for Customer Service Representative (Healthcare Account). Salary: P17,000 P22,000 Location: Makati l Alabang l QC l Ortigas Qualifications: Experience is a PLUS but not required College Graduate, HS Graduate, SHS Graduate, College Undergraduate with or without BPO experience Amenable to work Onsite Incentives and Bonuses...
-
Bilingual Customer Experience Specialist
1 week ago
Québec, Quebec, Canada Air Canada Full timeDescriptionLocation: Quebec, QC, Canada (Onsite)Salary: $17.00/hourJob type: Full-time**The opportunityRight now, Air Canada is looking for Customer Experience Specialists to join our team at the Quebec Airport. In this customer-facing position, you will play an important part in ensuring that all flights are ready for secure and on-time departures by...
-
Customer Service Representative
1 week ago
Québec, Quebec, Canada PAL Airlines Full timeAt PAL Airlines we are dedicated to provide air travelers with reliable, on-time performance, an enjoyable travel experience, and most importantly, service with a smile. Our success is due to our people, and we're looking for more great people to join our team. If you enjoy working in a fast-paced environment, have a love for travel, enjoy meeting with...
-
Customer Service Representatives
1 week ago
Québec, Quebec, Canada PAL Airlines Full timeAt PAL Airlines we are dedicated to provide air travelers with reliable, on-time performance, an enjoyable travel experience, and most importantly, service with a smile. Our success is due to our people, and we're looking for more great people to join our team. If you enjoy working in a fast-paced environment, have a love for travel, enjoy meeting with...
-
Customer Service Representative
1 week ago
Québec, Quebec, Canada Duo Display Canada Full timeConseiller du service à la clientèle - Environnement de travail multiculturel et dynamique.Duo Display est un leader mondial en stand d'exposition. Pour accompagner sa croissance au Canada et aux États-Unis, Duo Display recrute un(e) Conseiller(ère) à la clientèle. En tant que membre du l'équipe du service à la clientèle, vous avez en charge la...
-
Customer Service Representative
1 week ago
Québec, Quebec, Canada Duo Display Canada Full timeConseiller du service à la clientèle - Environnement de travail multiculturel et dynamique.Duo Display est un leader mondial en stand d'exposition. Pour accompagner sa croissance au Canada et aux États-Unis, Duo Display recrute un(e) Conseiller(ère) à la clientèle. En tant que membre du l'équipe du service à la clientèle, vous avez en charge la...