Host - Biff's Bistro

2 weeks ago


Toronto, Ontario, Canada Oliver & Bonacini Restaurants Full time

Job Description

Reporting to the Front of House Management Team, our Hosts play a key role in ensuring a positive dining experience for our guests right from the start. They are responsible for overseeing guest seating, managing the flow, and coordinating with staff members to maintain a smoothly run restaurant operation. Our Hosts stand out by their professionalism and meticulous attention to detail, leaving a memorable impression on all visitors.

Daily Responsibilities:

  • Displaying a warm and welcoming demeanor, both in person and on the phone, even during peak business hours
  • Collaborating effectively with Servers, Bartenders, and Managers to optimize guest seating arrangements
  • Escorting guests to their tables while engaging them in friendly conversation
  • Handling reservation requests accurately and with precision
  • Maintaining pristine front-of-house areas by ensuring they are well-stocked and free of clutter
  • Quickly becoming familiar with table numbers and having awareness of each section in the restaurant
  • Performing any other assigned duties as necessary

Requirements:

  • Demonstrated experience in a similar role for a minimum of 6 months
  • Exceptional attention to detail
  • Ability to work calmly in high-pressure, fast-paced environments
  • Strong organizational and multitasking capabilities
  • Effective verbal and written communication skills
  • Demonstrated sense of professional diligence and drive
  • At least 1 year of customer service experience, with restaurant background viewed favorably
  • Full-time availability

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