Director, International Banknote Sales

1 week ago

Old Toronto, Ontario, Canada Exchange Bank of Canada Full time

Exchange Bank of Canada (EBC) is a Schedule 1 bank based in Toronto, Canada.

Discover the opportunity to join an international, dynamic, and responsible bank that fosters the development of all its employees. Every day, we empower employees to achieve more. As we are a new bank in Canada, each employee is given a unique experience and great opportunities for a career growth.

As a specialist in wholesale foreign exchange services, EBC provides a wide range of foreign currency exchange and international payment services to financial institutions and corporations tailored to streamline processes and delivered with unparalleled customer service. To learn more, please visit:

Our Value Statement: We help our clients identify and create foreign exchange solutions, delivering a best practices approach through unparalleled customer service and integrated technology to create significant financial and operational efficiencies.

Our Values:

  • Customer First - We earn the right to be our clients' first
  • Integrity - We hold ourselves to the highest standard to build trust.
  • Collaborative - We always win as a team.
  • Innovative - We find new methods to deliver change and advance technology to the industry.
  • Passionate - We are driven to be the best in class.

EBC is currently seeking a proactive, results-driven, and organized professional to join their Sales Team as the Director of International Banknote Sales.

Role Description: The Director, International Banknote Sales primary responsibilities will be the ability to analyze current environments, identify potential business opportunities, create a business solution for prospects, and implement the solution to generate revenue. Along with managing a team, the candidate will offer their knowledge, experience, confidence and build credibility with clients in the corporate industry.

Essential Functions:

New Customer Recruitment: 50%

  • Work on the agreed upon segmentation strategy for all products offered by EBC;
  • Oversee beginning of new services;
  • Meeting and presenting to Senior VPs of Financial Institutions
  • Plan, prioritize and report all personal sales activities and potential new Customer contacts in EBC's CRM platform;
  • Actively develop a broad ranging pipeline of new prospects through appropriate propositions and methods;
  • Regularly liaise with potential new customers to optimize quality of service, business growth opportunities and the overall benefits of switching to EBC;
  • Assist upper management and executives of the Bank and its affiliate in developing and actively recruiting a quality customer base;
  • Work with designated departments of the Bank to plan, coordinate, and execute customization meetings, trainings and successful implementations of new customers;
  • Explore new verticals to increase pipeline of prospects;
  • Actively keep pipeline of prospects up to date on their progress and revenue opportunity in EBC's CRM platform;
  • Develop and actively manage action plans regarding new customer target list; and
  • Closely adhere to the Bank's guidelines and ethos concerning the minimization of all unnecessary costs.
  • Comprehensive use of sales tools to provide market information (MI) on potential clients to the management team;

Existing Customer Management: 50%

  • Work on the agreed upon segmentation strategy for all products offered by EBC;
  • Oversee beginning of new services;
  • Meeting and presenting to Senior VPs of Financial Institutions
  • Plan, prioritize and report all personal sales activities and potential new Customer contacts in EBC's CRM platform;
  • Actively develop a broad ranging pipeline of new prospects through appropriate propositions and methods;
  • Regularly liaise with potential new customers to optimize quality of service, business growth opportunities and the overall benefits of switching to EBC;
  • Assist upper management and executives of the Bank and its affiliate in developing and actively recruiting a quality customer base;
  • Work with designated departments of the Bank to plan, coordinate, and execute customization meetings, trainings and successful implementations of new customers;
  • Explore new verticals to increase pipeline of prospects;
  • Actively keep pipeline of prospects up to date on their progress and revenue opportunity in EBC's CRM platform;
  • Develop and actively manage action plans regarding new customer target list; and
  • Closely adhere to the Bank's guidelines and ethos concerning the minimization of all unnecessary costs.
  • Comprehensive use of sales tools to provide market information (MI) on potential clients to the management team;
  • Business Insight
  • Decision Quality
  • Navigating Challenging Conversations & Conflict
  • Builds Effective Team
  • Functional Management Skills

Required Education and Experience:

  • Bachelor's Degree in Business, Finance, Marketing, or related field
  • Experience in sales acquiring new customer relationships in the International FX Banknote or Payments space.
  • Proven work experience with contract negotiation process
  • Strong communication and presentation skills
  • Experience with FX Banknotes
  • Family oriented culture with an emphasis on understanding our employees individual needs and growth opportunities
  • Commuter Reimbursement - EBC will pay the toll, bus or metro cost in and out of work
  • Holiday Pay - Paid day off for 11 designated holidays throughout the year
  • Paid Vacation Time Off
  • Paid Sick/Personal Time Off
  • Health/Dental/Vision Basic Life, AD/D, and Short/Long-Term Disability
  • RRSP - Company matches up to 5%

Please attach your resume for submission.

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