Junior Claims Adjuster, Accident Benefits
1 week ago
About Us:
Echelon Insurance provides Personal and Commercial Specialty Insurance solutions to protect Canadian families and businesses across Canada, through our trusted network of Broker partners.
Echelon is a member of the CAA Club Group of Companies, and is an equal opportunity employer who offers a professional environment that champions collaboration, trust, and growth to drive success.
We cultivate a great working dynamic to help us deliver what is best for our associates, Brokers, and Customers.Who we are:
Get ready to drive your career forward. Life at Echelon is fast paced, performance-driven and rewarding.
We value our Associates' career growth and ongoing professional development - and we regularly recognize their achievements and outstanding results.
We are caring. We are leaders. We are innovators. We are collaborative.We work hard and play hard.
We're about doing what's right and feeling good about it.
Position Details:
What You Will Do:
- Telephone contact to obtain details of claim and injuries
- Ongoing processing and assessing new claims, detailed and thorough investigation, needs analysis, entitlement to benefits, facilitation of coverage and delivery of superior customer service
- Establish priority of Insurers/Loss Transfer/WSIB
- Effectively guide and assist the insured through the claim process, in order to achieve service excellence and successful file resolution
- Ensure immediate and effective responses are provided through written/telephone communication to the following; (lawyers, clients,doctors,rehabilitation facilities and service providers
- Responsible for benefit payments (as per legislation)
- Obtain approval from Manager on claims above authority
Who You Are:
- Postsecondary education or equivalent experience
- CIP or working towards designation
- Minimum of 2 years experience handling casualty claims required
- Strong organizational; decision making and problem solving skillset
- Ability to understand insurance contracts in various jurisdictions
- Knowledge of principles and practices of claims settlement, policy wording, fraud investigations and coverage issues
- Ability to crossreference information with attention to detail
- Strong general computer knowledge required
- Excellent communication skills, both written and verbal
What's In It For You:
- Competitive total compensation and benefits package
- Annual shared success program based on performance
- Annual merit increases based on performance
- Registered Retirement Savings Plan with a matching contribution component
- Complimentary CAA Membership
Our Commitment:
- We are an equal opportunity employer and are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). Echelon Insurance will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs._
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