People Experience Advisor

2 weeks ago

Toronto, Ontario, Canada Mondelēz International Full time
Job Description: Job information People Experience Advisor from the Company Mondelēz International , this latest People Experience Advisor job vacancy is located in the city Scarborough, ON located in the country Canada . This latest job opening is open to job seekers who have the latest education / graduate Bachelor Degree . Job Vacancies in this Human Resources field have been opened and published up to the specified time. Job Responsibility: Job Description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It Matter.

You are a specialist in a process, workstream or area in Mondelēz International Digital Services, working to support impeccable service operations.

How you will contribute

You will use your in-depth process and service knowledge in your area of expertise to ensure that service level agreements and obligations are met. As a co-owner of the development of standard operating procedures, you will drive standardization and simplification of processes. In addition, you will provide input for training materials, ensure that standard operating procedures and data protection activities comply with Mondelēz International policies and the law, analyze and report on exceptions and offer recommendations for process improvements, and lead the sustainable continuous improvement process for the team.

What you will bring

A desire to drive your future and accelerate your career. You will bring experience and knowledge in:

  • Your specific process area
  • Working in a shared service organization
  • Being a good team player and influencing others
  • Process design and mapping, and business requirement gathering experience
  • Communicating effectively, applying interpersonal skills and taking initiative

More about this role

What you need to know about this position:

You will use your in-depth process and service knowledge in your area of expertise to ensure that service level agreements and obligations are met. As a co-owner of the development of standard operating procedures, you will drive standardization and simplification of processes. In addition, you will provide input for training materials, ensure that standard operating procedures and data protection activities comply with Mondelēz International policies and the law, analyze and report on exceptions and offer recommendations for process improvements, and lead the sustainable continuous improvement process for the team.

What extra ingredients you will bring:

  • Drive manager and employee self service
  • Coaches and guides People Managers and Employees to use and benefit from self-service
  • Assists with Knowledge Portal navigation and policy interpretation
  • Continuously improves the Knowledge base to increase usage and improve employee experience
  • Works with team to align policies and processes across locations
  • Supports the people leads with reorganizations, working closely with internal and external partners to complete the end to end process.
  • Ensures effective onboarding for new hires in partnership with Talent Acquisition
  • Delivers people practices in line with all local legal/regulatory frameworks (e.g., policy changes, provide content for HR Training sessions, etc.)
  • Responsible to resolve escalations where local expertise is required. Involving relevant internal and external partners as needed.
  • System Mastery - has an in depth working knowledge of all HR systems.
  • Champions the employee experience and drives continuous improvement and process efficiency in partnership with internal and external partners/stakeholders and leveraging technology where possible
  • Manages the service awards and scholarship program including interfacing with the vendors, employees, people managers as needed.
  • Responsible for employee relations; including working with the Centers of Excellence, Compliance and Integrity team and completing investigations as needed
  • Accountable for Weekly Time and Attendance submission and annual payouts.
  • Support the Organization Pillar (IL6S)
  • Continuous Improvement Champion supporting people services
  • Improve overall employee experience - working within the organizational model as a member of the people services team, supporting employee and manager self service, and improving on the Moments that Matter to employees

Education / Certifications:

  • Bachelor's degree or equivalent in Human Resources or Related Field required

Job specific requirements:

  • Human Resources Generalist experience required
  • Knowledge and experience working in HPWS, Lean Six Sigma or Total Productive Maintenance work systems, Kronos and or Infor timekeeping, HRIS system is preferred

Travel requirements:

  • 5% within GTA (across plants or Head Office

Work schedule: 37.5 hours/ week

  • Full-time on-site. Some flexibility is expected in work hours
  • A requirement to flex work hours to support off-shift one day a week
No Relocation support available Business Unit Summary

With several brands that are among consumer favourites, including Cadbury, OREO, Christie and Maynards, we are one of the largest snack companies in Canada. Many of our iconic brands are ranked first, second or third in their categories, and our manufacturers and pastry chefs have an enviable mission to create and manufacture chocolate, cookies, crackers and candy in our iconic factories and locations across Ontario. A company with many ambitious growth targets, we have invested close to $250 million in our Ontario plants in recent years alone; We run marketing campaigns promoting innovative products such as Cadbury Dark Milk tablets and OREO Birthday Cake and Peppermint Bark cookies. Our community of more than 2,683 employees is present across Canada and our head office is in Toronto. Passion and dedication characterize our Company. We encourage all our employees to be themselves at work, to speak out and to encourage diversity in all areas of activity. In addition, we foster a flexible work environment and place great importance on the notions of trust and empathy to promote a true sense of belonging.

Mondelez welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates with disabilities taking part in all aspects of the selection process. Please note that the term "accommodation" in this posting means changes that are made in order to meet the needs of a person with disabilities and not lodging.

Job Type Temporary (Fixed Term) Service Operations (Delivery) Global Business Services

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