Digital Experience Consultant

2 weeks ago


Québec, Quebec, Canada CIE_101 Beneva Inc. Full time

Description

:

Beneva entame le prochain chapitre de son développement, et nous sommes à la recherche d'une personne collaborative démontrant du leadership et une capacité à obtenir la collaboration des partenaires internes d'une équipe de projets, qui contribuera à définir la manière de poursuivre notre croissance et de propulser Beneva vers de nouveaux sommets. Rejoignez la Vice-Présidence Numérique en tant que conseiller(ère) en expériencenumérique.

Dans ce rôle, vous serez responsable de l'évolution, de la planification, de la coordination et de la mise en œuvre des projets et initiatives liés aux plateformes numériques de Beneva (espace client sécurisé, espace partenaire sécurisé, soumissions en ligne, etc.).

Vous vous réaliserez dans les fonctions suivantes :

Agir à titre de responsable de produit (PO) dans le cadre de projets numériques Contribuer à la priorisation des initiatives numériques les plus porteuses afin d'atteindre un meilleur retour sur investissement et une expérience client distinctive Coordonner le travail d'une équipe multidisciplinaire, de la conception à la livraison, selon les priorités établies, en découpant le travail avec les experts, en participant à la définition du besoin d'affaires au besoin, en négociant avec nos collaborateurs internes sur la solution et en assurant le respect des échéanciers Représenter son équipe multidisciplinaire dans le choix de solutions, en respect du besoin utilisateur (design UX et UI, rédaction UX, approche , , accessibilité, etc.), de besoin d'affaires et des capacités technologiques Représenter l'équipe numérique dans la prise de besoin et dans la cueillette d'information et faciliter le travail des expert(e)s Coordonner le déploiement de solutions transversales entre différentes plateformes numériques, en sollicitant les responsables de produit concernés, en leur présentant toute l'information requise pour déployer la solution, en assurant le respect des échéanciers et en rendant compte de l'état d'avancement affaires et technique Rendre compte de l'avancée des travaux et de la vélocité de l'équipe ainsi que proposer des solutions d'efficience et d'optimisation lorsque nécessaire Suivre la performance des plateformes numériques sous sa responsabilité et recommander les ajustements nécessaires pour atteindre les objectifs de l'organisation et optimiser l'expérience utilisateur.

Vos talents et vos qualifications :

Détenir un baccalauréat en marketing ou dans un domaine relié au commerce électronique/numérique ou une expérience de travail équivalente Cumuler une expérience pertinente minimale de 5 années en coordination de projets numériques Posséder une connaissance du numérique, du commerce électronique et du mobile d'un point de vue de l'expérience utilisateur Posséder une connaissance du mode de gestion de projet Agile et expérience à titre de responsable de produit (PO) Maitrise de la langue française, tant à l'oral qu'à l'écrit, ainsi qu'une maitrise intermédiaire-avancée de la langue anglaise, tant à l'oral qu'à l'écrit, en raison de la nature des tâches, des outils de travail ou d'interactions avec des collègues, partenaires, clients ou fournisseurs anglophones, ou afin de répondre aux objectifs de croissance de l'entreprise

#S3

#LI-Hybride



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