Deskside Support Technician(S)

2 weeks ago


Regina, Saskatchewan, Canada Charter Telecom Full time

Position Title:
Deskside Support Technician(s)


Location:
Regina, SK / Saskatoon, SK (Onsite)


Our Company:

Charter is an award-winning IT Infrastructure Solution Provider of technology and services with offices across Canada.

Founded in 1997, Charter's mission is to align people, process, and technologies by offering a comprehensive portfolio of innovative IT solutions, Advisory & Consulting Services, Project Services, and Managed Services.

Our team of experts leverages a business architecture methodology and a human-centered design approach to drive successful digital transformations for our clients.

Forward, Together with Charter, achieving your possible.

Overview:

Responsibilities:

  • Installation and validation of final local database.
  • Oversee the distribution of laptops from the Tech Depot to designated locations.
  • Provide end user support.
  • Installing, configuring, and troubleshooting software and hardware.

Qualifications and Experience:

  • 4+ years of IT experience installing, configuring, and troubleshooting hardware and software; OS support (i.e., Win10); and providing Wi-Fi/cellular network support.
  • Strong experience providing end user support.
  • Have access to transportation is required.
  • Previous call centre experience would be an asset.
  • Excellent communication (written and verbal) in English is required.
  • Must be available to work onsite in Regina, SK and/or Saskatoon, SK.
  • Must be authorized to work in Canada.

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