Auto Parts Customer Service Rep

1 week ago


Windsor, Ontario, Canada CARQUEST Canada Ltd. Full time
Advanced level DIY and commercial sales position with expert knowledge aftermarket parts. The role has expert knowledge of store operations, advanced automotive system knowledge and parts knowledge. The role has the ability to source from numerous places including special order. The role has in-depth knowledge of the store inventory and maintenance processes.

What we have to offer:

  • Opportunity to work for the largest aftermarket auto parts provider in North America
  • Visibility to career growth opportunities across the entire Advance Auto Parts organization
  • Access to a robust online training system for personal or leadership development
  • A rewarding organizational culture through our Team Member recognition program and team lunches
  • Employee discounts of auto parts, tools and equipment
  • Group employee benefits including health, Dental, Vision, Life Insurance, AD&D after 3 months
  • Financial benefits including group RRSP with employer contribution and discounted Employee Stock Purchase plans for all permanent Team Members

What you bring to the team:


  • You are passionate about customer service
  • It is in your nature to continuously provide exceptional customer service and you're driven to build long-lasting relationships with customers, peers, management, etc.
-
You are sales-driven
  • You have proven advanced selling skills and always strive to achieve personal and store sales goals as well as service objectives
-
You are a team player - You are dedicated to contributing to a collaborative team with a positive and friendly attitude
-
You are experienced in the automotive industry
  • You have advanced automotive system knowledge, parts knowledge, experience with POS and can provide advanced automotive problem resolution including identification and project assistance for customers
-
You are resourceful
  • You have the ability to source from numerous places including special order, second source, etc.
-
You are a quick learner
  • You have expert knowledge of store operations and indepth knowledge of the store inventory and maintenance processes
-
You are reliable - You are a self-starter who is dependable in completing tasks, is responsible with store opening and closing duties and contributes to a safe work environment
-
High school diploma or general education degree (GED)
-
Scheduling Flexibility - available to work an assortment of days, evenings, weekends and holidays as needed

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, and basis of disability or any other federal, provincial or local protected class.

Job Types:
Full-time, Permanent

Benefits:

  • Dental care
  • Disability insurance
  • Employee assistance program
  • Employee stock purchase plan
  • Extended health care
  • Life insurance
  • Paid time off
  • RRSP match
  • Store discount
  • Vision care

Schedule:

  • 8 hour shift
  • Monday to Friday
  • Weekend availability

Supplemental pay types:

  • Bonus pay

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