Current jobs related to Superviseur Technique et Performance H/F - Peterborough, Ontario - Lifestyle Sunrooms Inc.

  • Department Manager

    3 weeks ago

    Peterborough, Ontario, Canada H & M Hennes & Mauritz Gruppe Full time

    Job SummaryThe Department Manager is a key role within the H&M organization, responsible for driving sales and profit growth while ensuring exceptional customer service and team development. This position requires a strong leader who can motivate and inspire a team to achieve business objectives.Key ResponsibilitiesSales and Profit:Regularly analyze and...

  • Department Manager

    3 weeks ago

    Peterborough, Ontario, Canada H & M Hennes & Mauritz Gruppe Full time

    Job SummaryThe Department Manager is a key role within the H&M organization, responsible for driving sales and profit growth while ensuring exceptional customer service and team development. This position requires a strong leader who can motivate and inspire a team to achieve business objectives.Key ResponsibilitiesSales and Profit:Regularly analyze and...

  • Superviseur de première ligne de tri

    2 weeks ago

    Peterborough, Ontario, Canada FedEx Full time

    Poste de Superviseur de première ligne de triCe poste est responsable de promouvoir la culture de sécurité de FedEx Express (FXE) et de gérer les opérations de tri quotidiennes. Le superviseur a la responsabilité de diriger et de guider les employés dans la manipulation appropriée des colis, le routage et la résolution des éventuelles défaillances...

  • Superviseur de première ligne de tri

    2 weeks ago

    Peterborough, Ontario, Canada FedEx Full time

    Poste de Superviseur de première ligne de triCe poste est responsable de promouvoir la culture de sécurité de FedEx Express (FXE) et de gérer les opérations de tri quotidiennes. Le superviseur a la responsabilité de diriger et de guider les employés dans la manipulation appropriée des colis, le routage et la résolution des éventuelles défaillances...

  • Superviseur de première ligne de tri

    3 weeks ago

    Peterborough, Ontario, Canada FedEx Full time

    Poste de Superviseur de première ligne de triCe poste est responsable de promouvoir la culture de sécurité de FedEx Express et de gérer les opérations de tri quotidiennes. Le superviseur a la responsabilité de diriger et de guider les employés dans la manipulation appropriée des colis, le routage et la résolution des éventuelles défaillances de...

  • Superviseur de première ligne de tri

    3 weeks ago

    Peterborough, Ontario, Canada FedEx Full time

    Poste de Superviseur de première ligne de triCe poste est un poste de supervision qui nécessite une entrevue et des crédits d'équivalence CEV. Le superviseur de première ligne de tri a pour mission de promouvoir la culture de sécurité avant tout de FedEx Express (FXE) et de gérer les opérations de tri quotidiennes ainsi que l'équipe de...

  • Chef de projet technique

    3 days ago

    Peterborough, Ontario, Canada Safran Full time

    Description du posteLe Chef de projet technique est responsable de la planification, du développement et de la qualification de produits techniques complexes. Il travaille en étroite collaboration avec les équipes de conception et les clients pour formaliser les exigences, générer les plans et les documents de conception, et effectuer l'analyse de...

  • Chef de projet technique

    4 days ago

    Peterborough, Ontario, Canada Safran Full time

    Description du posteLe Chef de projet technique est responsable de la planification, du développement et de la qualification de produits techniques complexes. Il travaille en étroite collaboration avec les équipes de conception et les clients pour formaliser les exigences, générer les plans et les documents de conception, et effectuer l'analyse de...

  • Senior Performance Tester

    2 weeks ago

    Peterborough, Ontario, Canada Trent University Full time

    About the Role:Trent University is committed to fostering a diverse and inclusive work environment and encourages applications from all qualified candidates. The university is an equal opportunity employer and welcomes applications from individuals with disabilities.Job Summary:The incumbent will operate with minimal supervision, wide latitude for...

  • Senior Performance Tester

    2 weeks ago

    Peterborough, Ontario, Canada Trent University Full time

    About the Role:Trent University is committed to fostering a diverse and inclusive work environment and encourages applications from all qualified candidates. The university is an equal opportunity employer and welcomes applications from individuals with disabilities.Job Summary:The incumbent will operate with minimal supervision, wide latitude for...

  • Senior Performance Tester

    2 weeks ago

    Peterborough, Ontario, Canada Trent University Full time

    About the Role:Trent University is committed to fostering a diverse and inclusive work environment and encourages applications from all qualified candidates. The university is an equal opportunity employer and welcomes applications from individuals with disabilities.Job Summary:The incumbent will operate with minimal supervision, wide latitude for...

  • Senior Performance Tester

    2 weeks ago

    Peterborough, Ontario, Canada Trent University Full time

    About the Role:Trent University is committed to fostering a diverse and inclusive work environment and encourages applications from all qualified candidates. The university is an equal opportunity employer and welcomes applications from individuals with disabilities.Job Summary:The incumbent will operate with minimal supervision, wide latitude for...

  • Performance Testing Specialist

    2 weeks ago

    Peterborough, Ontario, Canada Trent University Full time

    About the Role:Trent University is committed to fostering a diverse and inclusive work environment. We encourage applications from all qualified candidates.Job Summary:The incumbent will work independently with minimal supervision, exercising wide latitude for judgment, and will be responsible for a broad range of duties. The successful candidate will...

  • Performance Testing Specialist

    2 weeks ago

    Peterborough, Ontario, Canada Trent University Full time

    About the Role:Trent University is committed to fostering a diverse and inclusive work environment. We encourage applications from all qualified candidates.Job Summary:The incumbent will work independently with minimal supervision, exercising wide latitude for judgment, and will be responsible for a broad range of duties. The successful candidate will...

  • Performance Test Engineer

    6 days ago

    Peterborough, Ontario, Canada Trent University Full time

    Trent University is committed to fostering a diverse and inclusive community. We encourage applications from all qualified candidates.The successful candidate will operate within the Colleague ERP and associated software ecosystem, working with minimal supervision and wide latitude for independent judgment. Key responsibilities include:Providing technical...

  • Performance Test Engineer

    6 days ago

    Peterborough, Ontario, Canada Trent University Full time

    Trent University is committed to fostering a diverse and inclusive community. We encourage applications from all qualified candidates.The successful candidate will operate within the Colleague ERP and associated software ecosystem, working with minimal supervision and wide latitude for independent judgment. Key responsibilities include:Providing technical...

  • Department Manager

    3 weeks ago

    Peterborough, Ontario, Canada H & M Hennes & Mauritz Gruppe Full time

    Job DescriptionJob Title: Department Manager - Store OperationsJob Summary:The Department Manager - Store Operations will be responsible for ensuring the smooth operation of the store, maintaining high standards of customer service, and driving sales growth. This role will work closely with the store management team to achieve business objectives and...

  • Conducteur de navette

    1 month ago

    Peterborough, Ontario, Canada FedEx Full time

    Résumé du Poste : Ce poste nécessite une entrevue pour la sélection des candidats. Le rôle consiste à charger et décharger des marchandises, à les scanner et à les trier au sein des installations. Le candidat sera responsable du transport des marchandises d'un endroit à un autre à l'intérieur des installations.COMPÉTENCES REQUISES :Diplôme...

  • Livreur de colis

    1 month ago

    Peterborough, Ontario, Canada FedEx Full time

    Résumé du poste :Ce poste nécessite une entrevue pour la sélection des candidats.Vous serez responsable de la collecte et de la livraison de colis de manière courtoise et efficace dans la zone assignée. Il est essentiel de vérifier chaque envoi pour s'assurer qu'il respecte les critères de service de FedEx Canada et d'assumer des responsabilités...

  • Livreur de colis

    1 month ago

    Peterborough, Ontario, Canada FedEx Full time

    Présentation du poste :Ce poste nécessite une entrevue pour évaluer les compétences des candidats.En tant que livreur, vous serez responsable de la collecte et de la livraison de colis avec courtoisie et efficacité dans la zone assignée. Vous devrez également vérifier chaque envoi pour vous assurer qu'il respecte les normes de service de FedEx...

Superviseur Technique et Performance H/F

3 months ago

Peterborough, Ontario, Canada Lifestyle Sunrooms Inc. Full time
Call Center Evening and Weekend Supervisor

We manufacture all of our sunrooms, porch enclosures, vinyl replacement windows, and exterior doors at our 150,000 sq. ft. factory in the lovely city of Peterborough, Ontario.

You will supervise call center operations during evenings and weekends (Wednesday to Sunday), with performance-based incentives for success.


Responsibilities:
- Monitor call metrics and manage staff schedules effectively
- Conduct regular performance evaluations aligned with key indicators

Performance Management:
Ensure all KPIs and metrics meet performance standards for success

Daily Huddles:

Lead evening and weekend pre-shift huddles, encouraging open communication and providing guidance to enhance performance.


Performance Coaching:

Hold weekly individual meetings with team members, offering feedback, coaching, and setting improvement goals for optimal results.

Generate detailed reports on team performance, call metrics, and attendance for daily huddle meetings.

Collaborate with the Call Center Manager to address challenges effectively.

Proficiency in Microsoft Office (Word, Excel, PowerPoint)
Experience with phone systems and call center software
Understanding of performance evaluation methodologies
Lifestyle Home Products promotes diversity, collaboration, and mutual respect.