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Employment Consultant

3 months ago

Niagara Falls, Ontario, Canada Niagara College Canada Full time
Applications are invited for the regular position of part-time Employment Consultant in the Community Employment Services department. The starting salary is $33.28/hr for a 24-hour work week. Additional hours may be required at peak times during the year.


Reporting to the Manager, Community Employment Programs, the incumbent provides job placement and job retention services for Employment Ontario's, Employment Services program.

The incumbent meets with clients and employers to discuss potential job vacancies, training needs, and matches skills of clients with the needs of the employer.


Responsibilities include, but are not limited to:

  • Meets individually with unemployed clients to determine skills, strengths, needs and barriers which may be preventing clients from obtaining suitable and sustainable employment
  • Develops an individual Employment Action Plan, focusing on client's employment goal, which may include skills development and work placements; monitoring client's progression throughout, providing support as necessary
  • Maintain up to date knowledge of EO programs (Employment Services and Canada-Ontario Job Grant) as well as OW and EI eligibility criteria and related programs and services.
  • Promote the Canada-Ontario Job Grant program to prospective employers
  • Establishes positive relationships with community employers; identifies job opportunities; refers suitable clients, matching skills as requested by employer
  • Determines if financial incentives are required for employer to successfully provide on the job training and transition client to sustainable employment
  • Manages a client and employer caseload, monitoring and following up at regular intervals as per funder guidelines
  • Accurately completes all necessary documentation and electronic files. Enters information into funder databases

Qualifications:

  • Three (3) year diploma/degree in Human Resources, Social Service Worker, Career Development, Practitioner certification, Sociology, Psychology, Business, Education, Disability Management, or related field of study
  • Minimum three (3) years experience in employment advisement or career development guidance to a diverse client group
  • Demonstrated experience working with unemployed individuals, job development, or recruitment
  • Ability to contact employers randomly and 'cold call', as required
  • Excellent customer service, communication, interpersonal and organizational skills
  • Knowledge of community services, labour market, occupational requirements, and job search resources
  • Sound knowledge of government legislation related to the workplace (i.e., WSIB, Employment Standards)
  • Strong problemsolving skills and ability to reach a resolution in difficult situations
  • Experience in client relations including caseload management
  • Previous experience with Employment Ontario programs an asset
  • Previous experience with the Canada-Ontario Job Grant program and/or Second Career/Better Jobs Ontario program an asset
  • Previous experience with EOIS-CAMS an asset
  • Must have valid driver's license and daily access to vehicle

Close Date:
March 15, 2024

We also provide a balance of on-campus and remote work through our recently introduced Remote Work Policy. As a place-based organization all positions will involve some degree of on campus work.

While we thank all applicants, only those selected for an interview will be contacted.

If requested, accommodations will be made to support applicants with disabilities during the recruitment and selection process.