Clerk Reviewer

2 weeks ago

Vancouver, British Columbia, Canada CivicInfo BC Full time

COMPETITION: #

SECTION:
Transcription/CPIC Support, Information Management Section

LOCATION:
3585 Graveley Street, Vancouver

STATUS:
Temporary full-time

DURATION:
Up to one year with the possibility for an extension of the assignment or regular full-time opportunities

HOURS OF WORK:
Four days on and four days off Rotating between: Day shift: 6:30 a.m. to 5:30 p.m. Afternoon shift: 12:30 p.m. to 11:30 p.m. Night shift: 7:30 p.m. to 6:30 a.m.

SALARY:
Pay Grade 17 - $29.13 to $34.23 per hour

POSITION SUMMARY
Responsible for transcribing police reports, processing recovered stolen vehicles and online crime reports, and reviewing, managing, and maintaining the CPIC system.

ESSENTIAL DUTIES

  • Adds, reviews, maintains, and validates CPIC entries (ie. property records, Special Interest to Police, surveillance, Administrative Driving Prohibitions, etc.)
  • Sends, receives, and distributes CPIC messages appropriately
  • Follows up with the completion of K-file victim notifications and NOK requests
  • Queries booking sheets received from the Jail
  • Transcribes police reports into PRIME/Versadex
  • Sends follow-ups as required
  • Routes electronic files to the appropriate units/handles
  • Liaises with internal and external agencies as required (ie. ICBC, Ecomm, VPD Jail, etc.)
  • Completes weekly tow sheets
  • Advises registered owners by phone when their stolen vehicles are recovered
  • Generates and processes daily browses/reports
  • Redacts Section 28 Mental Health Act reports and faxes them to the appropriate hospital
  • Reviews and processes Online Crime Reports (OCR)
  • Performs basic CPIC Management Unit processes after hours
  • Manages unscheduled system outages and assists with scheduled outages
  • Completes monthly CPIC validation reports
  • Receives incoming phone calls from a wide range of customers and directs them appropriately
  • Participates in the annual mandatory high stress debrief program
  • Other related duties and responsibilities as assigned

KNOWLEDGE, SKILLS, AND ABILITIES
Required:

  • Working knowledge of PRIME/Versadex, WMS, JUSTIN, CPIC, CPIC Web
  • Thorough knowledge of Outlook, Word, and Excel
  • Knowledge of the Department's information sharing policy
  • Able to multi-task
  • Good organizational skills
  • Ability to communicate (written and verbal) effectively with VPD personnel at all levels as well as outside police agencies
  • Ability to maintain effective working relationships in a team environment
  • Ability to work independently or in a team
  • Ability to provide excellent customer service
  • Ability to work accurately with constant interruptions
  • Ability to utilize independent decision-making skills

Preferred:

  • Working knowledge of the Criminal Code of Canada and other federal and provincial statutes
  • Working knowledge of CPIC Policy

EXPERIENCE
Required:

Minimum one year of experience in an office or team environment

Preferred:

Minimum two years of experience in a policing environment

EDUCATION
Required:

Grade 12

Preferred:

  • Commercial training in an office environment
  • Accredited CPIC course or equivalent experience

OTHER REQUIREMENTS

  • Canadian citizenship or Permanent Resident status
  • All employees must maintain their enhanced security clearance while employed with the Vancouver Police Department, which will be renewed every five years or as required

SECTION PROCESS
Short-listed applicants must pass standard clerical testing prior to moving on to the interview stage. The testing consists of:

  • Typing: 45 words per minute
  • Excel (Basic)
  • Word (Basic)
  • Data Entry: 6,000 Keystrokes per hour

NOTE: This position falls under the jurisdiction of Teamsters Local 31.

Applicants should submit a resume and cover letter made to the attention of the Human Resources Section via email to by 4:30 p.m. of the closing date.

Please indicate the Competition # in the subject line of the email.

THE VANCOUVER POLICE DEPARTMENT IS AN EQUAL OPPORTUNITY EMPLOYER

Employment Type: Full Time
Employment Length: Temporary
Education Requirement: Other trades certificate or diploma
Job Experience: 1 year to less than 2 years
Rate: $29.13 to $34.23 Hour

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