Supervisor

1 week ago


Vancouver, British Columbia, Canada JD Sports Livestock Size? Full time $18
Friday, February 9, 2024Location: Robson Street, BCWorkplace Type: On-siteJob Type: Part-time, Permanent

Salary: $18.25 per hour

The Team:JD Sports is a sports-fashion retail company focused on inspiring the new generation of consumers globally through a blend of sport, music, and fashion. Established in 1981, the JD Group is a top global omnichannel retailer of Sports, Fashion, and Outdoor brands, expanding its presence across Canada. The Group values inclusivity and diversity in its workforce, setting high standards for retail experience globally.The Role:Join our JD Sports Robson Street team as a Supervisor and be part of our rapid growth in Canada. Duties include ensuring exceptional customer service, fostering team development, and overseeing operational tasks such as scheduling and inventory management.Key Duties/Responsibilities:
  • Ensure customer satisfaction by having in-depth product knowledge.
  • Train and support a team focused on delivering exceptional experiences.
  • Meet business goals and KPIs, including sales and operational targets.
  • Act as a bridge between customers, associates, and leadership.
  • Stay informed about products and trends to meet customer needs.
  • Promote a positive and inclusive work environment.
  • Support store initiatives and community engagement.
  • Emphasize the company's culture, personal growth, and outstanding customer experiences.
Skills/Experience/Knowledge needed:
  • Minimum 2 years of retail management or keyholder experience.
  • Passionate about streetwear and sneaker culture.
  • Experience in supervising and coaching sales teams.
  • Confident in engaging customers for a superior shopping experience.
  • Driven by interacting with customers and athletic products.
  • Strong analytical and mathematical skills for decision-making.
  • Adaptable to changes in an evolving retail environment.
  • High ethical standards and integrity.
  • Flexible availability, including nights and weekends.
  • Leadership qualities with a focus on exceeding expectations.

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