Manager, Corporate Policy

1 week ago


Oshawa, Ontario, Canada Fonction publique de l'Ontario Full time $80,041 - $115,335
Victims and Vulnerable Persons Division/Ontario Victim Services East Region

NOTE:
Effective April 1, 2024 the salary range for this position is $80,041.Make a difference every day by using your skills and expertise to address pressing challenges and improve the well-being of communities across Ontario

At the Ministry of the Attorney General, we are currently seeking two (2) skilled leaders to fill permanent manager positions within the Victim/Witness Assistance Program.

As a manager, you will oversee the program in the Peterborough Tri-Counties and Durham region, managing multiple sites and a team of dedicated staff.

Your responsibilities will include providing direct services to victims and witnesses of crime, participating in community committees, conducting training and public education activities, and providing leadership and direction to program staff.

Both positions cover multiple sites and have staff at other sites reporting to them:

  • 311 George St, Peterborough (The Manager in Peterborough also covers Cobourg and Lindsay sites)
  • Please note that both positions require regular travel to multiple sites that are not accessible by public transportation.
The Victims and Vulnerable Persons Division (VVPD) with the Ministry of the Attorney General supports, protects and manages the delivery of services for victims of crime, children, and incapable adults

VVPD is comprised of:

Ontario Victim Services (OVS), Office of the Public Guardian and Trustee (OPGT) and Office of the Children's Lawyer (OCL) and Divisional Corporate Support Branch (DCSB).

VVPD also provides administrative oversight to the Office for Victims of Crime (OVC), an advisory agency on victims' issues to Ontario's Attorney General, and the Investment Advisory Committee (IAC) of the OPGT, an advisory agency to the Public Guardian and Trustee on his investments.


Collaborative Environment:
Work alongside justice partners and community stakeholders to ensure seamless coordination of services.

Diverse and Inclusive Workplace:
Join an organization that prioritizes diversity, inclusion, accessibility, and anti-racism, fostering an environment where everyone can thrive.
OPS Commitment to Diversity, Inclusion, Accessibility, and Anti-Racism:

Our goal is to achieve parity with the Ontario labour force by 2025 for the most under-represented groups (Indigenous, racialized and persons with disabilities) on our leadership teams.

As an organization that promotes equity and diversity, the OPS encourages applications from Indigenous, Black, racialized individuals, and persons with disabilities.

Visit the OPS Anti-Racism Policy , the OPS Diversity and Inclusion Blueprint , and the Multi-Year Accessibility Plan to learn more about the OPS commitment to advancing racial equity, accessibility, diversity and inclusion in the public service.

By aligning your choices with these values, you will create a vibrant work environment where every individual can thrive.

It will be your responsibility to inspire and motivate your team to deliver their best performance and align the team's daily actions with the strategic vision of the ministry.

Planning and managing the delivery of the program by providing information to victims and witnesses of crime on the criminal justice system and referrals to appropriate community support services.


  • Managing and/or providing leadership of highly complex or sensitive cases by providing direct assistance (e.g. outreach, crisis intervention, courtroom orientation/accompaniment, referral to community agencies, etc.) Participating in the development, delivery and monitoring of public education activities in the community and at workshops and conferences regarding victims' issues.
  • Supporting a values-based and inclusive team through technical, administrative, and operational direction to staff.
  • Assigning and coordinating work, evaluate performance, identify staff training needs and escalate employee relations matters.
  • Controlling and monitoring allocated operation budget for the unit/program and regularly provide assurance reports on financial activities.
  • Providing quality client service to stakeholders.
You are collaborative by driving people-centered outcomes, being inclusive and helping staff and colleagues grow, every day.
You have a valid class "G" driver's license or equivalent, as recognized by the province of Ontario.
Leadership and Management Skills
mentor employees, monitor performance, address employee issues and promote an inclusive and engaged team;

  • participate in recruitment and identify staff development and training needs;
  • monitor, evaluate and report on service levels, performance and program effectiveness;
  • provide leadership and expertise in the independent management of cases which are either highly complex or sensitive.
manage complex and sensitive cases (e.g. families of homicide victims or traffic fatalities, domestic violence, criminal harassment etc.) identify and analyze issues relating to the delivery of victim services in the assigned region, assesses risk and identifies high profile or politically sensitive issues and develops recommendations for mitigation.
Technical Knowledge
the ability to acquire and apply knowledge and understanding of the Victim Witness Assistance Program, its goals, objectives and related policies, procedures and processes;

  • demonstrated knowledge of human resources practices, policies and collective agreements in relation to recruitment, training and development, and employee relations;
  • knowledge of financial and administrative procedures, in order to reconcile and report on allocated fiscal, material resources and annual budgets;
  • knowledge of project management principles and methodologies in order to meet the operational program deliverables.
1 English Permanent, 150 Bond St E, Oshawa, Central Region, Vulnerable Sector Check
~1 English Permanent, 311 George St N, Peterborough, East Region, Vulnerable Sector Check
~ In accordance with the Ontario Public Service (OPS), Employment Screening Checks Policy (ESCP), the top candidate(s) may be required to undergo a security screening check. Required security screening checks along with your written consent, will be sent to the Transition and Security Office (TSO), Corporate Talent Programs Branch, Talent and Leadership Division to evaluate the results. If applicable, the TSO, with your written consent, will request and obtain any additional employment screening checks that were not obtained directly by you. A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position. Using concrete examples, you must show how you demonstrated the requirements forthis job. If you require a disability related accommodation in order to participate in therecruitment process, please ContactUs to provide your contact information. All Ontario Public Service external job advertisements are posted in English and French. To confirm the language requirements of a job, check the "language of position" information at the top of each job ad. For all positions, candidates will be assessed in English, the business language of the Ontario Public Service. For English/French designated bilingual positions, candidates will also be assessed through French-language proficiency testing.

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