Field Services Technician, Sudbury, Ontario

1 week ago


Sudbury, Ontario, Canada DXC Technology Full time

The Opportunity:

Essential Job Functions

  • 7 days a week coverage across 2 resources (shifts to be determined).
- iROC Technician may be deployed
underground for support as needed.

  • Meet the client expectations for delivered IT services, with appropriate communication and focus on cost management and issue tracking.
  • Support the Business Partner and EUC team to continually look for opportunities to improve current EUC services and processes.
  • Provide mobile support for end users for tablets and phones.
  • Support complex hardware and/or software upgrades to existing equipment.
  • Perform troubleshooting to determine and resolve the root cause of most hardware or software malfunctions at the Mobility Level
  • Perform troubleshooting to determine and resolve the root cause of other iROC related IT infrastructure issues underground.
  • Provide onsite and remote support.
  • Carry out survey for LTE infrastructure and assist in map updating.
  • Carry out survey for Beacon/LA infrastructure and assist in document updating.
  • Troubleshoot and identify wiring issue (Power delivery to devices from vehicle)
  • Reboot devices as needed.
  • Configure and swap out devices as needed.
  • Troubleshoot other infrastructure issues
  • Provide knowledge transfer to operators on use of device as needed.
  • Troubleshoot and resolve Polycom related issues.
  • Carry out inventory checks on related equipment on surface.
  • Training of incoming technicians

Basic Qualifications

  • Postsecondary degree or diploma in Computer Science or a related field
  • Minimum 12 years of experience supporting a technical environment.

Other Qualifications

  • Proven success in collaborating with multiple stakeholders to deliver IT services.
  • Demonstrate ability to follow up on issues independently and ensure they are resolved promptly, escalating when necessary.
  • Able to analyze technical issues and think critically to provide recommendations.
  • Strong MS Office skills
  • Ability to work in a virtual team environment.
  • Strong initiative and effective ownership of task management
  • Knowledgeable of the Android OS
  • Knowledge with KNOX Mobile Security would be an asset.

This role is onsite in Sudbury, Ontario

Job Types:
Full-time, Permanent

Benefits:

  • Dental care
  • Employee assistance program
  • Extended health care
  • Life insurance

Schedule:

  • 8 hour shift
  • Day shift
  • Evening shift
  • Monday to Friday
  • Weekends as needed

Experience:

  • IT Onsite support: 2 years (required)

Ability to Commute:

  • Greater Sudbury, ON (required)

Work Location:
In person

  • Sudbury, Ontario, Canada K4 Integration Sudbury Full time

    job descriptionK4 Integration, a privately owned company headquartered in Sudbury Ontario is currently looking for a fulltime field service technician with eletro-mechanical training.K4I Measurement Canada Certified team of technicians install, calibrate, maintain all types of weighing solutions (rail / truck / belt / portable / tank / floor / bench scales /...


  • Sudbury, Ontario, Canada MACLEAN ENGINEERING & MARKETING CO. LIMITED Full time

    JOB TITLE: Field Service TechnicianLOCATION: Sudbury, ONDUTIES AND RESPONSIBILITIES Provide expert and disciplined analysis of structural, or mechanical, electrical or hydraulic systems Teardown, reassemble, commission/ test and troubleshoot MEMCO equipment at customer sites or MEMCO facility, as required Execute timely planned work tasks as directed by...


  • Sudbury, Ontario, Canada Battlefieldequipment Full time

    TheSudburybranch is a busy, customer driven facility in our Northern Ontario region. It is a fast paced, team orientated atmosphere that places a strong emphasis on customer satisfaction. The service department is an important area of our business, ensuring that our equipment is ready and available for our customers. This position requires a hard-working,...


  • Sudbury, Ontario, Canada Total PowerGen Solutions Full time

    Title: Generator Field Service TechnicianCompany: Total Power LimitedLocation: Sudbury, ONJob Type: Permanent, Full-TimeSummary:Seeking a Generator Field Service Technician at Total Power Limited to contribute to delivering essential services, conducting maintenance, repairs, and troubleshooting tasks for customer generators.This position involves testing...


  • Sudbury, Ontario, Canada Sudbury Catholic District School Board Full time

    INFORMATION TECHNOLOGY SUPPORT TECHNICIANOpen to internal and external applicantsThe Sudbury Catholic District School Board is located in Northeastern Ontario and serves approximately 6,000 students in 18 schools located in Greater Sudbury, as well as in Markstay and Killarney. Greater Sudbury is 3,627 square kilometers in area, making it the geographically...


  • Sudbury, Ontario, Canada MACLEAN ENGINEERING & MARKETING CO. LIMITED Full time

    Position:Junior Field Service TechnicianReports to:Field Service ManagerLocation:Sudbury, ONPurpose of RoleThe Jr Field Service Technician is responsible for providing customer service and support of MEMCO manufactured Municipal Vehicles and attachments, by working to meet and exceed customer requirements, both internal and external.Essential Duties &...


  • Sudbury, Ontario, Canada exp Full time

    Junior Environmental/Geotechnical Field Technician Sudbury, ON At EXP, we're driven to provide innovative solutions for the world's built and natural environments. As a team of engineers, architects, designers, scientists, creators and a community of professionals, we bring diverse and talented people together to solve the world's most complex challenges....


  • Sudbury, Ontario, Canada exp Full time

    Junior Environmental/Geotechnical Field Technician Sudbury, ON At EXP, we're driven to provide innovative solutions for the world's built and natural environments. As a team of engineers, architects, designers, scientists, creators and a community of professionals, we bring diverse and talented people together to solve the world's most complex challenges....

  • Field Inspector

    1 week ago


    Sudbury, Ontario, Canada City of Greater Sudbury Full time

    Section: Construction ServicesDivision: Engineering ServicesDepartment: Growth and InfrastructureInitial Reporting Location: St. Clair DepotJob Status: Limited positionsEstimated Probable Duration: until November 24, 2023Affiliation: Inside UnitHours of Work: 80 hours bi-weeklyShift Work Required: NoRange of Pay: Group 13 $33.67 to $41.20 per hourThe start...

  • Field Technician

    1 week ago


    Sudbury, Ontario, Canada Pinchin Ltd. Full time

    Field Technician - ContractHazardous Materials/Indoor Environmental QualitySudbury, ONToday is the day to boost your career Pinchin is seeking a Field Technician offering a 6-month contract with opportunity to become FT to join our Hazardous Materials and Indoor Environmental Quality team in our Sudbury office.Reporting to the Project Manager, the Field...


  • Sudbury, Ontario, Canada FYidoctors Full time

    Job Category: Optometrist Requisition Number: OPTOM006258 Apply now Posted : December 28, 2023 Part-Time Locations Showing 1 location Greater Sudbury, ON P3E4J5, CAN Description A great opportunity exists in Sudbury for a local Optometrist to practice 3-4 days per week in our Sudbury location, Todd Vision Centre. Todd Vision Centre is part of the...

  • Field Technician

    1 week ago


    Sudbury, Ontario, Canada Aquatech Dewatering Company, Inc. Full time

    Field TechniciansOur Field Technicians are an integral part of our daily field operations. We are looking for various technicians to join our team of on-site staff.Responsibilities: Pump system delivery and installations/removals for our extensive dewatering, filtration and bypass projects. Loading and unloading of equipment for deliveries and return....


  • Sudbury, Ontario, Canada WIldlife Preservation Canada Full time

    Position: Regional Field Biologist - SudburyProject: Native Pollinator InitiativeLocation: Sudbury region, will require some overnight travelType of position: Full-time (37.5 hours /week)Duration: Temporary position (8 weeks), with opportunity of additional 8-week contract with Junction Creek Stewardship Committee (see below)Anticipated start: May 1st,...


  • Sudbury, Ontario, Canada CareGuide] Full time

    Are you passionate about dogs and looking for a rewarding opportunity? I'm seeking a reliable and caring individual to provide pet sitting services for my beloved dogs in Greater Sudbury, Ontario. As a responsible pet owner, I understand the importance of finding a trustworthy person to care for my


  • Sudbury, Ontario, Canada Health Sciences North Full time

    Prosthetic & Orthotics TechnicianJoin Northeastern Ontario's Health Care LeadersRequisition #: 2096Status: Temporary Full-Time (January, 2023 to March 2024)Location: Sudbury, Ontario An exciting new opportunity awaits you within a dynamic and growing health care environment in Sudbury, Ontario. Home to over 330 lakes and rivers, the City of Greater Sudbury...


  • Sudbury, Ontario, Canada Total Power Limited Full time

    Title:Field Service TechnicianCompany:Total Power LimitedLocation:Sudbury, ONJob Type:Permanent, Full-TimeWhat You'll Do - The Role (Responsibilities) Site Assistance_ Assist technicians at sites when required, including delivering parts, helping with load bank tests, and setting up or repairing equipment (e.g., radiator replacements and coolant changes)....


  • Sudbury, Ontario, Canada exp Full time

    At EXP, we're driven to provide innovative solutions for the world's built and natural environments. As a team of engineers, architects, designers, scientists, creators and a community of professionals, we bring diverse and talented people together to solve the world's most complex challenges. Here, you join a team that leverages differences, harnesses their...

  • Optometrist

    1 week ago


    Sudbury, Ontario, Canada Vision Sudbury Full time

    Vision Sudbury, partners of FYidoctors, is actively seeking a dedicated and passionate optometrist to join our team, practicing 4 or 5 days a week across our two clinic locations - Westmount and South End. With sustained patient demand, we're expanding our team to better serve our diverse and loyal patient base. Our clinics are fully equipped, enabling...


  • Sudbury, Ontario, Canada CTS Canadian Career College Full time

    Job Status:Full-time, PermanentWage:$26 - $29 per hourLocation:Sudbury, ONCompetition Number:Job SummaryThe Pharmacy Technician Sudbury Lead will be responsible to attend and instruct at all the Sudbury skills camps and Barrie skills camps when requested, provide instruction online or onsite as scheduled to the pharmacy technician students at regularly...


  • Sudbury, Ontario, Canada IAMGOLD Full time

    Administrator, Sudbury Office DescriptionImprove the processes of todayDefine the best practices of tomorrowAt Côté Gold, we focus on what we contribute, not just what we extract. We believe that in order for prosperity to be sustained, it must be shared, it must support the well-being of our employees and our communities, and it must be achieved with...