IT Coordinator

2 weeks ago

West Vancouver, British Columbia, Canada Cypress Mountain Full time

Location:
Cypress Mountain Resort***6000 Cypress Bowl Road, West Vancouver, BC V7V 3N9

Department:
Information Technology

Status:
Full Time/Year Round (FTYR)

Reports To:
Ken Odaka, IT Director***
Start Date:May 15, 2023

Join the Cypress Mountain Team in the growing Information Technology Department and in this new
and exciting role.

If you enjoy installing, upgrading, managing software/hardware on company devices as well as providing
Cypress Teammates with training on the use of hardware and IT services, this job is for you.

JOB REQUIREMENTS (include but not limited to the following)
:
Provide desktop PC support to Cypress Mountain Resort employees and customers.

Good communication and guest service skills with both technical and business team members.

Cypress Mountain Resort's operations.

Install and/or replacing network devices such as switches, wireless access points, wireless bridges,
webcams, printers, phones, etc.

Maintain network cabling infrastructure (indoor and outdoor). Repair or replace defective wiring.
Install wiring to support renovation, relocation, or new construction. Terminate wiring.

Maintain stocks of consumable supplies.

Embrace the company's core values:

  • K.R.P.
  • Kindness, Respect, and Professionalism in every interaction


 L.E.A.D.
  • Long-Term Thinking, Excellence in Execution, Attitude is Everything and Develop Great
People

KNOWLEDGE &

SKILLS:

required.

Ability to use basic hand tools is required.

Ability to use logic, vendor support, reference manuals, Internet resources, and documentation to
solve problems is required.

Well organized, punctual, hardworking and self-motivated.

Ability to remain organized and courteous when under pressure.

Excellent interpersonal skills, problem solving and decision making skills.

Adaptable to work effectively in a diverse and ever-changing working environment.

Ability to ski or snowboard at or above the beginner level to perform on-mountain tasks.

Knowledge of CAT5 and above cabling, T568B wiring standard, and cable count color codes a plus.

Ski industry and/or related IT work experience is a plus.

Valid driver's license with an acceptable driving record for company insurance purposes.

SUPERVISORY RESPONSIBILITES:

No direct staff supervision is required. May be tasked as a project leader for IT projects.



OCCUPATIONAL TASKS:

Ability to lift up to 50 lbs.

Ability to use common technician hand tools.

Ability to work in areas without handicap access.

Ability to work on a ladder.

Ability to communicate verbally with public, customers and employees.

Ability to read manuals, documentation and computer screens.

Ability to operate a motor vehicle.

CERTIFICATES, LICENSES, REGISTRATIONS:

Must be able to legally work in Canada.

Valid driver's license.

A reliable/insured vehicle with winter tires to get to/from work.

  • Use of personal vehicle for travel within the Cypress Mountain area is required while on duty.
Mileage reimbursement will be provided.

EXTENT OF PUBLIC CONTACT:

This job requires extensive, daily contact with both the public, Cypress Mountain Resort guests and
Cypress Mountain Team members. Customer service is a key element of the job and adherence to
Cypress Mountain Resort's service values is mandatory. For the most part, Cypress Mountain Resort
Team members are the IT department's customers.

WORKING CONDITIONS &

MOUNTAIN ENVIRONMENT:

Weekend work and holidays is required.

Night work may be required.

The successful applicant will be required to carry a cellular phone and to be on call.

Working environment can include dirty, dusty, damp, dark, hot and cold conditions.

  • Appropriate equipment will be provided for hazardous conditions.

WAGE/BENEFITS:

Wage:
$25/hour

Benefits package

Annual bonus program

Skiing/riding/cross country skiing/snowshoeing/snow tubing benefits

Season pass(es) for Team member & immediate family (including spouse and minor children)

Free Lessons

Discounts in F&B & Big Bear Sports

FUN work atmosphere in unique environment

TO APPLY:

We thank all applicants but only those selected for an interview will be contacted.

  • The above description is a general overview of the responsibilities of the position but is not intended to be all_
- encompassing. Additional or alternative responsibilities may be assigned and discussed, depending on the _
- dynamic needs of the department and Cypress Mountain Resort as a whole._

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