manager, support services

2 weeks ago


Toronto, Ontario, Canada Bank of Montreal Full time
Manager – P&BB Canada, Monitoring & Testing Program Management page is loaded Sr. Manager – P&BB Canada, Monitoring & Testing Program Management
Apply locations Toronto, ON, CAN time type Full time posted on Posted Yesterday job requisition id R

Application Deadline:

Business Management This role will focus on coordination of 1LOD monitoring and testing activities for the P&BB Operating Group operational risk controls.

Leading a team of M&T coordinators to write test scripts for risk controls.
Compile annual monitoring and testing plans for the operational risk controls across P&BB

Maintain a tremendous depth of knowledge on the Controls, Monitoring, and Testing methodology and provide feedback to the 2LOD methodology teams that own it.

Provide insights and feedback on control enhancements determined through evaluating the ability to test controls or as a result of the testing itself.

Proposing the consolidation or cross leveraging of formal testing activities to gain efficiencies.

Contribute to leadership reporting and presentations based on test plans, test results, and changes or enhancements to the testing program.

Conduct ad-hoc testing or investigation activities aligned to a risk based approach to mitigate risk in a timely fashion outside of the BAU testing activities.

Lead project teams or working groups throughout the course of ad-hoc or investigative activities to identify and remediate risk exposures and report to leaderships on progress.

Supports the business/group leader in the effective implementation, maintenance and administration of first line of defense (1st LOD) programs (e.g., operational risk, AML, compliance, regulatory, etc.), Contributes to a strong risk management culture through collaboration with other first line employees, and second & third line functions to ensure Compliance, AML or operational risks are identified, mitigated, monitored and reported on an ongoing basis.

Ensures alignment between values and behaviour that fosters diversity and inclusion.
Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance.
Makes recommendations to senior leaders on strategy and new initiatives, based on an in-depth understanding of the business/group.
Acts as a subject matter expert on relevant regulations and policies.

Acts as a strategic partner in which the program elements becomes an integrated component of the overall business/group strategies and helps drive business impact.

Prepares and briefs senior leaders on regulatory matters across multiple businesses/groups.
Supports multiple, similar business units with moderate complexity & business transaction risk.
Represents the business/group on Governance/Risk Working Groups/Forums and provides regular updates.
Monitors and advises on management of risk requirements within the defined risk appetite.
Manages/supports large/complex risk programs/frameworks /projects/initiatives to ensure risks are appropriately mitigated and regulations adhered to.

Supports the position on regulatory compliance issues by interpreting requirements (existing, new and emerging) and identifying, analysing and addressing resultant gaps and issues, including those raised through the review of change initiatives.

Understands the identified risk exposures and supports the development of action plans required to mitigate identified risks.
Acts as a subject matter expert in the evaluation, development and implementation of an internal control system.
May network with industry contacts to gain competitive insights and best practices.
Manages resources and leads the execution of strategic initiatives to deliver on business and financial goals.
Conducts independent analysis and assessment to resolve strategic issues.
Breaks down strategic problems, and analyses data and information to provide insights and recommendations.
Monitors and tracks performance, and addresses any issues.

Leads change management programs of varying scope and type, including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives.

assesses and adapts as needed to ensure quality of execution.
Monitoring to ensure that 1st line jobs are following defined processes and procedures.

Designs measurable sustainment strategies including assessing and recommending mitigations for industry/ segment-specific risks and prioritizing opportunities presented by internal and external stakeholders.

Facilitates training to ensure business unit employees fully understand requirements.
Provides quality control for investigations, self-reports, examinations and independent reviews conducted by internal and external stakeholders, including regulators, providing verbal and written responses to requests for positions, action plans, information and/or documentation

May act as the designated Primary Business Unit Compliance Officer (BUCO) and/or Anti-Money Laundering Reporting Officer for the operating group and is accountable to meet all program requirements (e.g., Builds awareness, knowledge, and skills and, as necessary, provides communication, practical tools and ongoing support including making presentations, to promote a culture of risk identification and management.

Supports the management of 1st LOD program for the business/group in compliance with appropriate principles, standards & direction from the second line of defense groups.

Works with assigned business/group leaders to implement 1st LOD programs and frameworks, developing and maintaining an in-depth understanding of the applicable regulatory and internal risk management requirements.

Develops and maintains an understanding of the business/group strategies and objectives, products and services, internal and external stakeholders and business processes as well as the underlying infrastructure to identify and manage implications and risk exposures for the business/group.

Identifies, investigates, analyzes, documents & mitigates program risks, taking into account jurisdictional issues, and raises any issues or concerns to senior leaders and other stakeholders.

Recommends adjustments to the overall program, policy or processes within the business/group in accordance with the Risk Appetite Statement, Governance and Corporate Policy.

Supports the business/group through internal/external audits or regulatory examinations and assists in development of action plans to resolve any identified issues.

Provides support to the development and delivery of training and awareness programs within the business/group to increase awareness of and compliance to risk management requirements.

Operates at a group/enterprise-wide level and serves as a specialist resource to senior leaders and stakeholders.
Implements changes in response to shifting trends.

Typically 7+ years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.

Program Management skills - Expert.
Able to manage ambiguity.
Data driven decision making - In-depth / Expert.
Salaries for part-time roles will be pro-rated based on number of hours regularly worked.

BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards.

BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. We're here to help
It calls on us to create lasting, positive change for our customers, our communities and our people. We strive to help you make an impact from day one – for yourself and our customers.

We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs.

From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.

Accommodations are available on request for candidates taking part in all aspects of the selection process.

A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

Manager – P&BB Canada, Monitoring & Testing Program Management
locations Toronto, ON, CAN time type Full time posted on Posted Yesterday Senior Manager, Incident Management
locations Toronto, ON, CAN time type Full time posted on Posted 12 Days Ago Senior Analyst/Manager - US Stress Testing

locations Toronto, ON, CAN time type Full time posted on Posted 2 Days Ago BMO is a leading bank driven by a single purpose: to Boldly Grow the Good in business and life.

Everywhere we do business, we're focused on building, investing and transforming how we work to drive performance and continue growing the good.

More than 12 million customers count on us for personal and commercial banking, wealth management and investment services.

As the 8th largest bank in North America by assets, we provide personal and commercial banking, wealth management and investment services to more than 12 million customers.

In Canada, the United States and across the globe, we'll continue to build, invest and transform to drive performance that serves the good that grows.

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