Maintenance Enforcement Officer

2 weeks ago

New Waterford, Nova Scotia, Canada Government of Nova Scotia Full time

About Us

The Maintenance Enforcement and Victim Services Division of the Department of Justice helps facilitate court ordered child and spousal support and offers a range of services to help victims of crime.

The Maintenance Enforcement Program (MEP) is a free service of the Nova Scotia Department of Justice that helps you make or receive court-ordered maintenance payments when your court order is enrolled with the program and can take steps to enforce maintenance orders when payments are not made. The MEP operates under the laws set out in the Maintenance Enforcement Act. Benefits of enrolling in the MEP include: we keep an accurate record of all payments made and received; we protect your personal information; we act as a buffer between payors and recipients; we work with the MEPs in other provinces if the payor or recipient lives outside Nova Scotia; and we can take enforcement action if payments are not made. No one other than the MEP can enforce an order to pay maintenance.

For more information on the Department of Justice MEP please visit our website:

About Our Opportunity

As the Enforcement Officer, you will be supported by the Coordinator and in accordance with the Maintenance Enforcement Act, you will be responsible to exercise the authority of the Director of Maintenance Enforcement.

You will have the authority to:

Conduct traces and to search information to locate a payor and the payor's resources; Garnish/seize resources; Issue liens/judgements against resources; Request revocation of various provincial and federal licenses; Negotiate arrangements with the payor for payment of maintenance arrears based on analysis of detailed financial information; Represent the Director in court proceedings; Manages a large caseload which may include high conflict cases; Communicate on a regular basis with payors, recipients, lawyers, court staff, financial institutions, other government agencies and the business community; Respond to inquiries and requests for assistance from clients and stakeholders. Act as a subject matter expert on a project to operationalize current processes into a Dashboard design and identify key process indicators that will align the day to day activities to our overall business goals.

Qualifications and Experience

As the successful candidate you will have an undergraduate degree plus 5 years related experience (or an acceptable combination of education, training and experience). You must be fluently bilingual (oral and written) in French and English.

In addition, you hold the following training and work experience:

Computer proficiency with the ability to utilize various databases to collect and process information; Work within a structured policy environment; Manage a high-volume case management assignment; Deal with the public on complex and sensitive issues; Conduct client interviews and assessments; Apply working knowledge and understanding of legislation, policies, procedures, and directives governing an operational program; Interpret/analyze financial information provided by clients; Exercise discretion, judgement, analytical and negotiation skills; High level, independent decision-making; Excellent communication, interpersonal, and organizational skills; Ability to work within a team.

We will assess the above qualifications using one or more of the following tools: written examination, standardized tests, oral presentations, interview(s), and reference checks.

Other Considerations

Working Conditions

May be required to work overtime on occasion Normal office environment, modern, automated office May be exposed to distraught clients Constant use of computer workstation and telephone for extended periods of time Frequent interruptions; high volume of work Must manage pressure in response to management and staff requests to meet deadlines Required to handle and process several tasks concurrently Challenge of a large caseload and high call volume, while ensuring cases are managed in compliance with policy and procedures

What We Offer

Career Development where you have access to career guidance, tools, resources, and ongoing training for every stage of your career. Engaging workplace. Our Employees feel valued, respected, connected, and tuned in. We have forward-thinking policies and strategies. Countless career paths. Department Specific Flexible working schedules.
Pay Grade: PR 13 Salary Range: $2,;- $3,;Bi-Weekly

  • Maintenance Enforcement Officer

    2 weeks ago

    New Waterford, Nova Scotia, Canada Province of Nova Scotia Full time

    Department:JusticeLocation:NEW WATERFORDType of Employment:CasualUnion Status:Exclusion - Non Union - NSPGClosing Date:12-Feb-24 (Applications are accepted until 11:59 PM Atlantic Time)About Us:The Maintenance Enforcement and Victim Services Division of the Department of Justice helps facilitate court ordered child and spousal support and offers a range of...

  • Officer, By-law Enforcement

    2 weeks ago

    New Minas, Nova Scotia, Canada Nova Scotia SPCA Full time

    Work Term: Permanent Work Language: English Hours: 40 to 44 hours per week Education: College, CEGEP or other nonuniversity certificate or diploma from a program of 1 year to 2 years Experience: 2 years to less than 3 yearsWork site environment: Outdoors Wet/damp Odours Confined spacesWork setting: Associations and non profit organizationsTasks: Enforce...

  • Correctional Officer

    2 weeks ago

    New Glasgow, Nova Scotia, Canada Province of Nova Scotia Full time

    Department:JusticeLocation:NEW GLASGOWType of Employment:PermanentUnion Status:NSGEU - NSPGClosing Date:1/4/2023 (Applications are accepted until 11:59 PM Atlantic Time)About Us:The Correctional Services Division of the NS Department of Justice is responsible for the administration and operation of community and custody-based programs and services for adults...

  • Maintenance Clerk Nor 23165

    2 weeks ago

    New Glasgow, Nova Scotia, Canada Nova Scotia Provincial Housing Agency Full time

    Maintenance ClerkNorthern DistrictLocation: New GlasgowType of Employment: Full-Time, PermanentUnion Status: NSGEU Local 103Competition # NOR 23165Closing Date: November 22, 2023About UsNova Scotia Provincial Housing Agency (NSPHA) is the provincial government agency responsible for the administration and delivery of affordable housing solutions for...

  • Office Administrator

    2 weeks ago

    New Minas, Nova Scotia, Canada RP HALIFAX DRIVING SCHOOL INC. Full time

    Main duties: Determine and establish office procedures Oversee and coordinate office administrative procedures, and review, evaluate and implement new procedures Establish work priorities, delegate work to office support staff, and ensure deadlines are met and procedures are followed Order office supplies and maintain inventory, oversee disposal of assets,...

  • Clinical Sleep Assistant

    2 weeks ago

    New Minas, Nova Scotia, Canada Air Liquide Full time

    At VitalAire we believe in patient-centered care and innovation. We're on a mission to help transform healthcare for the better. From advancement and digitization of our tools, products, and systems, to forging meaningful relationships with our patients. VitalAire is Canada's leading provider of sleep apnea tests, treatments and home oxygen services. We...

  • Health Records Technician

    4 weeks ago

    New Glasgow, Nova Scotia, Canada Nova Scotia Health Authority Full time

    Req ID: 179468 Company: Nova Scotia Health Location: NorthernZone, Aberdeen Hospital Department: GC Privacy NZ Type of Employment: Temporary Hourly FT long-assignment(100%FTE) x 1position(s) Status: CUPEAdmin Professionals Position Posting Closing Date: 6-May-24 Nova Scotia Health is the largest provider of health services in Nova Scotia, with some...

  • Health Records Technician

    1 month ago

    New Glasgow, Nova Scotia, Canada Nova Scotia Health Authority Full time

    Req ID: 179468 Company: Nova Scotia Health Location: NorthernZone, Aberdeen Hospital Department: GC Privacy NZ Type of Employment: Temporary Hourly FT long-assignment(100%FTE) x 1position(s) Status: CUPEAdmin Professionals Position Posting Closing Date: 6-May-24 Nova Scotia Health is the largest provider of health services in Nova Scotia, with some...

  • Branch Care Coordinator

    2 weeks ago

    New Minas, Nova Scotia, Canada Air Liquide Full time

    At VitalAire we believe in patient-centered care and innovation. We're on a mission to help transform healthcare for the better. From advancement and digitization of our tools, products, and systems, to forging meaningful relationships with our patients. VitalAire is Canada's leading provider of sleep apnea tests, treatments and home oxygen services. We...

  • Clerk 4

    2 weeks ago

    New Glasgow, Nova Scotia, Canada Province of Nova Scotia Full time

    Department:Public WorksLocation:MCLELLAN'S BROOKType of Employment:PermanentUnion Status:NSGEU - NSPGClosing Date:6/7/2023 (Applications are accepted until 11:59 PM Atlantic Time)About Us:The Department of Public Works supports Nova Scotia's 23,000 kilometers of roads and highways, 4,100 bridges, and 7 provincial ferries. Our Highway Programs division...

  • Branch Care Coordinator

    2 weeks ago

    New Minas, Nova Scotia, Canada Air Liquide Full time

    Company presentationVitalAire Canada is the Canadian home healthcare subsidiary of Air Liquide, the world leader in gases, medical technologies and services for Industry and Healthcare. VitalAire empowers patients who have sleep apnea or require home oxygen therapy through ongoing respiratory support and compliance.Here is what you will doVitalAire is...

  • Cable Technician, Bell Aliant

    2 weeks ago

    New Glasgow, Nova Scotia, Canada Bell Canada Full time

    Req Id: 407373At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content - we advance how Canadians connect with each other and the world.If you're ready to bring game-changing ideas to life and join a community that values, professional growth and employee wellness, we want you on the...

  • Administrative Clerk Nor 23019

    2 weeks ago

    New Glasgow, Nova Scotia, Canada Nova Scotia Provincial Housing Agency Full time

    Administrative ClerkNorthern DistrictLocation: New GlasgowType of Employment: Part-time, CasualUnion Status: Non-Union (Excluded)Competition # NOR 23019Closing Date: March 22, 2023About UsNova Scotia Provincial Housing Agency (NSPHA) is the provincial government agency responsible for the administration and delivery of affordable housing solutions for...

  • Customer Service Agent

    2 weeks ago

    New Minas, Nova Scotia, Canada Bruce Automotive Group Full time

    Our Customer Care Centre in New Minas is seeking a highly motivated and dedicated individual to join our team as a Customer Service Agent. In this role, you will be responsible for providing outstanding service to our customers and helping to ensure their satisfaction with our services.The Opportunity:In this entry-level position, you will focus on outbound...

  • Medical Clinic Space

    2 weeks ago

    New Glasgow, Nova Scotia, Canada Calian Full time

    Primacy Management Inc., a Calian company, is currently looking for qualified Family Physicians to_OPEN_or_RELOCATE_their practice to our Medical Clinic space on the mezzanine level of the Atlantic Superstore. Located at 384 Westville Road, New Glasgow, NS, this high traffic location is ideal for four or more Family Practice physicians plus Walk-In services...

  • Secretary 1

    2 weeks ago

    New Minas, Nova Scotia, Canada Province of Nova Scotia Full time

    Department:Public WorksLocation:NEW MINASType of Employment:PermanentUnion Status:NSGEU - NSPGClosing Date:07-Feb-24 (Applications are accepted until 11:59 PM Atlantic Time)About Us:Building and maintaining our provincial infrastructure is no small job. We're recruiting for people like you to help our Province achieve big things.The Department of Public...

  • Client Service Supervisor Nor 24076

    2 weeks ago

    New Glasgow, Nova Scotia, Canada Nova Scotia Provincial Housing Agency Full time

    Client Service SupervisorNorthern DistrictLocation: New GlasgowType of Employment: Full Time, PermanentUnion Status: NSGEU Local 103Competition # NOR 24076Closing Date: June 20, 2024About UsNova Scotia Provincial Housing Agency (NSPHA) is the provincial government agency responsible for the administration and delivery of affordable housing solutions for...

  • Housekeeping Ra/breakfast Attendant

    2 weeks ago

    New Glasgow, Nova Scotia, Canada Comfort Inn New Glasgow Full time

    THE OPPORTUNITY:Housekeeping RA/Breakfast AttendantREPORTS TO GENERAL MANAGERTHE COMPANY:Passion Drives Performance. InnVest succeeds because our people love what we do. Our entire team shares a deep-rooted passion for the world of hospitality & travel that extends far beyond the walls of our offices and hotels.Our company culture is built on collaboration....

  • Counsellor 2(A)-(B)

    2 weeks ago

    New Glasgow, Nova Scotia, Canada The Government of Nova Scotia Full time

    Competition # : 42962 Department: Community ServicesLocation: NEW GLASGOWType of Employment: PermanentUnion Status: NSGEU - NSPG Closing Date: (Applications are accepted until 11:59 PM Atlantic Time)About Us At the Department of Community Services (DCS), we are a large and diverse department providing a broad portfolio of programs and services including...

  • Product Support Specialist

    2 weeks ago

    New Glasgow, Nova Scotia, Canada J.J. MacKay Canada Limited Full time

    Product Support Specialist - OverviewThis is a full-time salaried position at our corporate headquarters in New Glasgow, Nova Scotia, Canada. The position of Product Support Specialist requires and assumes an individual with an extensive work history that demonstrates a strong and diverse, technical, engineering background and experience. The position...