Sr. Inside Operations Manager
6 days ago
Sr. Inside Operations Manager page is loaded
Sr. Inside Operations Manager Apply locations Toronto ON time type Full time posted on Posted 4 Days Ago job requisition id R48575 About the jobPosition Title:
Sr. Manager, Inside Operations
Reports to:
Area Director, Central Canada
Location:
Toronto
Position OverviewThe incumbent will be responsible for leading and monitoring all facets of inside operations including Alloy Recovery Program (ARP), Bank of America (BOA), cash logistics, coin, and vault logistics. This position will be accountable for overseeing these areas of the business as they relate to customer focus, financial performance, operational efficiency, and service levels.
ResponsibilitiesOperations Management
- Monitor and support inside operation management to ensure daily operational effectiveness.
- Analyze and report on Brink's financials and profitability of processes.
- Review scheduling to ensure it prevents unnecessary labour costs and promotes high efficiency and productivity.
- Ensure site operations is compliant with Brink's policies and procedures and customer-binding contracts.
- Oversight of equipment and facility maintenance for designated areas of the branch.
- Partner with the Branch Manager to establish and present annual budgets, prepare forecasts, and other key objectives.
- Assist the Branch Manager and operational leadership with long-term strategic business planning.
- Special projects as assigned by Branch Manager or Senior Leadership Team.
Employee Relations
- Create and maintain positive working relationships with peers and subordinates.
- Direct, motivate, and recognize the performance of direct reports.
- Lead regular team huddles to practice effective communication and operational efficiency.
- Supervise division leaders managing grievances that pertain to their area of the business.
- Issue, support, and/or advise on coaching and disciplinary action.
- Abide by and enforce Brink's policies and procedures.
Selection & Development
- Participate in the recruitment and selection of key management personnel for inside operations.
- Utilize the Performance Management Process and Success Factors to guide the short and long-term development of direct reports.
- Monitor the inside operations management team to ensure Get Hired and other applicable processes are being followed to ensure fairness and consistency.
- Continuously seek development opportunities for division leaders and create succession plans with the Branch Manager and Human Resources.
- Partner with Human Resources to analyze staffing plans and targets and to ensure team members are recruited in compliance with the Corporate Equity Plan.
Health and Safety
- Promote health, safety, and wellness in the workplace.
- Support and respond to escalated matters involving employee injuries, facility security incidents, motor vehicle incidents, and/or security investigations with a high sense of urgency.
- Ensure compliance with Brink's health and safety policies, procedures, and government regulations.
- Monitor the completion of safety audits and post-audit action plans accordingly within designated areas of the facility.
Customer Relations
- Create and maintain effective customer relations with internal and external customers.
- Help resolve escalated customer issues as needed.
Position Qualifications
- Minimum of five (5) years of leadership experience (security or logistic industries preferred)
- Exceptional communication and organizational skills
- Good analytical proficiency with a sharp customer focus
- History of working within a unionized environment is an asset.
- Superior interpersonal skills with the ability to work independently and within various team scenarios.
- Must be able to manage conflicts directly, cooperatively, and with attention to detail.
- Self-motivated and resourceful with the ability to motivate others.
- Action-oriented leader with the ability to maintain composure under pressure and make decisions using sound judgment.
- High productivity standards and benchmarking skills are essential.
- Intermediate knowledge of Microsoft Office Applications
- Full valid driver's licence with a clean driving record
- Valid firearms license for both Restricted & Non-Restricted (or ability to obtain one)
Scope of Position
Major Challenges: Managing multiple groups of employees over various shifts; unscheduled customer demands.
Decision Making Authority: Daily operation needs, staffing requirements
Contacts of the position: Commercial and Financial Institutions
Quantitative Impact: Revenues Budget, Customers Supported, Projects Supported
Work Conditions
Environment : Branch – Office and production environments
Position Type: Full Time (37.5 hours/week)
Direct Reports: 5+
Indirect Reports:
Compensation Elements
- Base Salary
- Annual Merit Eligibility
- Brink's Incentive Plan
- Pension & Benefits Package
-
Sr. IT Operations Manager
6 days ago
Old Toronto, Ontario, Canada Lannick Full time $140,000About the CompanyOur client is a large real estate organization looking to hire a Sr IT Operations ManagerAbout the Opportunity The objective of this role is to manage the efficiency and effectiveness of operating and sustaining the company's network and associated infrastructure, corporate servers, storage, patching platform and Active Domain management. ...
-
Old Toronto, Ontario, Canada Mandrake Full timeJoin a thriving organization that takes its clients to truly unique places and provides a great customer experience. The company serves a discerning global clientele who want to explore unique areas of the world – truly bucket-list trip(s) As Sr. Director, Global Inside Sales you will be responsible for leading and inspiring the inside sales team who...
-
Old Toronto, Ontario, Canada Mandrake Full timePart Time / Full Time Join a thriving organization that takes its clients to truly unique places and provides a great customer experience. The company serves a discerning global clientele who want to explore unique areas of the world – truly bucket-list trip(s) As Sr. Director, Global Inside Sales you will be responsible for leading and inspiring the...
-
Sr. Sales Manager
2 months ago
Toronto, Ontario, Canada Ganong Bros. Ltd. Full timeOpportunity - Sr. Sales ManagerFounded in 1873, Ganong stands as Canada's oldest family owned and operated chocolate company. With a rich heritage and unwavering commitment to quality, we proudly produce our renowned confections in the Canada's Chocolate Town, St. Stephen, New Brunswick.What we offerAt Ganong, our vision is to inspire life's sweetest...
-
Sr. Construction Manager
6 days ago
Toronto, Ontario, Canada TC Energie Full timeDetermined. Imaginative. Curious. If these are some of the ways you describe yourself — we want to learn more about you At TC Energy, we are Energy Problem Solvers — passionate about transitioning North America to cleaner energy while meeting the energy demands of today and tomorrow. If that sounds like a challenge you want to help tackle, we want you to...
-
Operations Lead
6 days ago
Toronto, Ontario, Canada Yamaha Motor Canada Full timeSummary of ResponsibilitiesThis role will support Parts and Accessories Supply Chain, Distribution and Inside Sales functions through the transition from a legacy system to SAP. Assume day-to-day departmental tasks allowing SMEs to allocate necessary time to ensure successful implementation of SAP, while aligning with the annual objectives of the department,...
-
Sr. Construction Manager
4 weeks ago
Toronto, Ontario, Canada TC Energie Full timeDetermined. Imaginative. Curious. If these are some of the ways you describe yourself — we want to learn more about you At TC Energy, we are Energy Problem Solvers — passionate about transitioning North America to cleaner energy while meeting the energy demands of today and tomorrow. If that sounds like a challenge you want to help tackle, we want you to...
-
Sr. Construction Manager
3 weeks ago
Toronto, Ontario, Canada TC Energie Full timeDetermined. Imaginative. Curious. If these are some of the ways you describe yourself — we want to learn more about you At TC Energy, we are Energy Problem Solvers — passionate about transitioning North America to cleaner energy while meeting the energy demands of today and tomorrow. If that sounds like a challenge you want to help tackle, we want you to...
-
Project Coordinator, Creative
7 days ago
Toronto, Ontario, Canada Inside Ideas, North America Full timeAbout the role:Inside Ideas is hiring a Project Coordinator to join our remote in-house agency team working on exciting brands This role will be underpinned by passion and ambition for those eager to learn the inner workings of an in-house agency team.As a Project Coordinator, you will be responsible for supporting social and digital projects, both creative...
-
Manager, Inside Sales
6 days ago
Toronto, Ontario, Canada RPIA Full timeWe are currently seeking a full-time Manager, Inside Sales to join our team. As Manager, Inside Sales, you will be responsible for promoting a full range of Investment Management solutions to Quebec-based Advisors. Through your exceptional knowledge of wealth products, such as Mutual Funds, Liqui
-
Sr. Director
7 days ago
Toronto, Ontario, Canada Ryder System Full time_Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. ( SUMMARY The Sr. Director of SCS Multi-Client Asset Management will be responsible for developing, implementing and managing various strategies to optimize Ryder's multi-client 3PL operations. This role requires a strong ba
-
Sr. Account Manager
7 days ago
Old Toronto, Ontario, Canada Dentsu International Full timeOur mission is toDrive Business Performance.We use data to create personalized and connected experiences that deliver transformative business outcomes. Our role is to ensure our clients meet their quantifiable business goals every day, consistently, in every market. We are entirely focused on delivering better business results through optimization, creation...
-
Sr. Product Manager
6 days ago
Toronto, Ontario, Canada Lock Search Group Full timeSr. Product Manager - Greater Toronto Area Join a global biopharmaceutical company Bring to market and manage a new product Define and execute brand strategic initiatives Focus on target audiences
-
Toronto, Ontario, Canada Capital One Full time161 Bay Street , Canada, Toronto,Toronto, Ontario,Sr. Associate, Process Manager – Research Operations About Capital One We've been helping millions of Canadians for over 20 years by providing them with access to credit. We work hard to put our customers first by providing innovative, smart solutions that make banking effortless. Working with us We...
-
Inside Sales Manager
6 days ago
Toronto, Ontario, Canada TD Bank Full time417287BRSales & Business DevelopmentToronto, ONAugust 23, 2023Hours37.5Workplace ModelHybridPay DetailsDepartment OverviewThe Broker Sales Department offers a range of mortgage financing products and is responsible for obtaining mortgage business volume nationally from independent brokerage firms and their respective brokers. All sales are generated by both...
-
Inside Sales Manager
4 weeks ago
Toronto, Ontario, Canada H2R Business Solutions Full timeSalary: House of Jewellery is a wholesale jewellery trading company based in Toronto, Canada. Established in 1986, House of Jewellery is now one of Canada's leading silver, gold, and diamond jewellery wholesalers.We specialize in selling high quality Sterling Silver and 14K Gold from Europe and Asia. As we expand our sales operations, we are seeking an...
-
Inside Sales Manager
3 weeks ago
Toronto, Ontario, Canada H2R Business Solutions Full timeSalary: House of Jewellery is a wholesale jewellery trading company based in Toronto, Canada. Established in 1986, House of Jewellery is now one of Canada's leading silver, gold, and diamond jewellery wholesalers.We specialize in selling high quality Sterling Silver and 14K Gold from Europe and Asia. As we expand our sales operations, we are seeking an...
-
Sr Project Manager
7 days ago
Toronto, Ontario, Canada Insight Global Full timeInsight Global is seeking a dynamic Sr. Project Manager for a Big 5 Bank client is seeking to spearhead IT delivery for Real-Time and Emerging Payments projects. This role involves collaboration with esteemed third-party payment solution partners to advance our payment capabilities within the Treasury and Payments Services department. The ideal candidate...
-
Sr. Manager, Operations Excellence, FHS, Canada
3 weeks ago
Toronto, Ontario, Canada Restaurant Brands Full timeAbout Restaurant Brands International:Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with over $40 billion in annual system-wide sales and over 30,000 restaurants in more than 100 countries. RBI owns four of the world's most prominent and iconic quick service restaurant brands – TIM HORTONS, BURGER...
-
Sr. Manager, Operations Excellence, FHS, Canada
4 weeks ago
Toronto, Ontario, Canada Restaurant Brands Full timeAbout Restaurant Brands International:Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with over $40 billion in annual system-wide sales and over 30,000 restaurants in more than 100 countries. RBI owns four of the world's most prominent and iconic quick service restaurant brands – TIM HORTONS, BURGER...