Service Advisor

1 week ago


Orillia, Ontario, Canada Mr. Lube + Tires Full time

Education:

  • Expérience:

Education:

  • Secondary (high) school graduation certificate

Tasks:

  • Address customers' complaints or concerns
  • Answer inquiries and provide information to customers
  • Arrange for billing for services
  • Arrange for refunds and credits
  • Explain the type and cost of services offered
  • Issue receipts and other forms
  • Maintain records and statistics
  • Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
  • Order office supplies and maintain inventory
  • Perform general office duties
  • Receive and log complaints
  • Receive payments
  • Sell merchandise

Work conditions and physical capabilities:

  • Attention to detail
  • Fastpaced environment
  • Overtime required
  • Tight deadlines
  • Work under pressure
  • Bending, crouching, kneeling
  • Handeye coordination
  • Handling heavy loads
  • Physically demanding
  • Repetitive tasks
  • Standing for extended periods
  • Walking

Personal suitability:

  • Punctuality
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Organized
  • Reliability
  • Team player

Experience:

  • 7 months to less than 1 year

Health benefits:

  • Health care plan

Other benefits:

  • Other benefits
  • Durée de l'emploi: Permanent
  • Langue de travail: Anglais
  • Heures de travail: 37.5 hours per week


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