Asset Protection Manager

2 weeks ago

Surrey, British Columbia, Canada 7-Eleven Canada Full time

Provide leadership, training, coaching and professional consultation (for corporate stores, within a designated Operating Zones. Manage the Asset Protection Field Team in performing the many tasks in the Department's four pillar strategy for effective asset protection. You will be reporting to the Director of Asset Protection.

Responsibilities:

  • Oversee the field team's research and investigation processes, using corporate generated reports and Exception Based Reporting.
  • Assure professional case and research-package development and effective case closures, with recoveries and appropriate documentation and follow up.
  • Manage the Division's Inventory Audit Process, with the third-party audit providers, including scheduling, legal and contractual requirements, complaint resolution and invoice processing.
  • Direct the field team's multiple functions in carrying out the Asset Protection Department's Four Pillar Strategy for Revenue and Profit Assurance, Shortage Control, Incident-Investigation Management and the Safety Program.
  • Manages the monthly review of all of the Asset Protection data to support the Asset Protection Departments four pillar strategy for Revenue and Profit Assurance, Shortage Control, Incident and Investigation Management and the Safety Program.
  • Initiate and maintain effective alliances with local, state and federal law enforcement agencies and governmental regulatory agencies to ensure 7-Eleven's favorable relationships and exemplary trademark reputation.
  • Provide immediate response, support and professional consultation to field operations following critical incidents of crime or disaster that impact store associates, guests, licensees and 7-Eleven assets.
  • Manage, train, coach and evaluate a designated Division Asset Protection Field Team, while managing the Field Team's operating and audit budgets.

Qualifications:

  • Experience: 10 years with 3 years in asset protection management position responsibility preferred.
  • Up-to-date knowledge of ordinances, statutes, laws and regulations governing criminal and civil cases encountered by a retail business, including age-restricted sales
  • Excellent verbal and written communication skills, with experience as an effective public speaker.
  • Thorough knowledge of all Microsoft Office applications and various database management, business intelligence software and retail systems.
  • Strong analytical knowledge with a comprehensive understanding of retail financial management.
  • Expert knowledge of Microsoft Access: AutoCAD, Oracle etc
  • Paid vacation and time off including sick time
  • Flexible working environment
  • Job Stability
  • Group Retirement Savings Plan
  • Employee Recognition
  • Employee Assistance Program
  • Educational Reimbursement Program

Please note that this role is open to all of Canada. However, preference will be given to qualified candidates residing in Lower Mainland, BC.

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