Convocation Support Assistant

2 weeks ago

London, Ontario, Canada Western University Full time

About Western:


Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth.

We seek excellent students, faculty, and staff to join us in what has become known as the "Western Experience" - an opportunity to contribute to a better world through the development of new knowledge, new abilities, new connections, and new ways to make a difference.


About Us:

Responsibilities:

  • The Convocation Support Assistant will contribute to the efficient running of convocation by performing a range of administrative tasks in accordance to policies and procedures. The incumbent will assist with the preparation of degrees for our convocation ceremonies. This will include the matching of degrees for students with multiple parchments, confirming student names, assisting in ensuring all degrees have been ordered, support the handing out of degrees, and mailing of degrees. The incumbent will also help with tracking of graduates once they have been handed their degree to provide statistics surrounding convocation.

Qualifications:

Education:

  • Community College Diploma in an administrative field

Experience:

  • 1 year of administrative experience providing customer service

Skills, Abilities & Expertise:

  • Knowledge of general office procedures
  • Written and verbal communication skills to express ideas clearly, and adapt communication style to suit the situation and audience
  • Computer skills with the ability to learn and use software programs
  • Basic computer skills in Microsoft Office Suite
  • Ability to maintain a positive, outgoing attitude with genuine customer service orientation
  • Ability to follow formal business practices with high attention to detail
  • Ability to multitask and maintain an organized and effective personal work environment
  • Adapts readily and effectively to changing priorities and demands
  • Personable and courteous in working relationships with colleagues, students and the public
  • Demonstrated ability to understand and resolve external and internal partner issues
  • Ability to work independently and effectively as a member of the team to achieve department goals
  • Ability to work in a manner that is compliant with confidentiality requirements
  • Strong keyboarding skills

Why Western?:

Consideration of applicants will include an assessment of previous performance, experience, and qualifications. Applicants should have oral communication skills in English.

Western Values Diversity:

Accommodations are available for applicants with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please contact Human Resources or phone

Please Note:

We thank all applicants for their interest; however, only those chosen for an interview will be contacted.

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