Contract Management Lead

2 weeks ago

Edmonton, Alberta, Canada City of Edmonton Full time

Reporting to the Director of Development Approvals and Inspections, and guided by the Section's leadership team and work unit business plans - the Program Lead, Service Support and Implementation is responsible and accountable for managing and leading strategic and program development work for the Section.

The role formally coordinates with internal partners to steward projects to completion with a focus on supporting the section teams with project implementation, training and change management.


As the Program Lead, you'll provide support for the development of annual work planning, projects, and associated resources and budgets, identifying opportunities to support teams across the Section in executing aspects of their work plans.

You will support the Section's contributions to Branch and Department business plans, as well as help us to fulfill our responsibilities for administering key bylaws and legislative requirements.

Apply now and be part of our team dedicated to making a positive difference in our community

Work with the Section's leadership team to steward annual work planning, prioritization of projects, and associated resourcing and budgets to support the Sections' work unit deliverables, the Section's contributions to Branch and Department business plans, and corporate strategic goals (City Plan, Climate etc.)

Lead the multi-disciplinary Service Support and Implementation team, who are responsible for developing and implementing projects to fulfill the strategic and program development priorities identified within various business plans.

This includes leading on continuous improvement of service delivery through updates to operational policy, procedures and bylaw administration and supporting teams with project and change management
Work across the organization to lead on implementation activities relating to the Zoning Bylaw. As an in-scope people leader, fulfill core supervisory duties such as pay administration, staff coaching and development, the facilitation of Employee Performance Plans, training, leading recruitment and hiring manager activities, work assignments, and day-to-day performance monitoring
Ensure stakeholder relationships and expectations are managed both during the annual work plan development/prioritization and throughout the work cycle
Establish memorandums of understanding/service level agreements with internal and external service delivery partners to create efficient and effective policies
Bachelor Degree in Planning, Business, Commerce, Innovation, Management, or a related degree
Project and/or change management education and/or experience is considered an asset

Minimum of seven years of progressively responsible related work experience that includes municipal, intermunicipal and or regional planning, and the supervision of staff.

Significant knowledge and experience with planning legislation and regulatory requirements, and of City policy, practices, procedures, and initiatives related to assigned duties
Significant knowledge and experience with a variety of change management and project management approaches, tools, and methodologies
Experience leading senior-level stakeholder relationship management, negotiation and problem resolution
Proven ability to learn and adapt quickly in diverse areas such as development planning, zoning bylaw enforcement and compliance, customer service, communications and project management
Incorporate change management to support decision making
Strong written and verbal communication skills used in facilitating stakeholder engagement, preparing and presenting reports, projects and the development of external messaging to audiences that range in size and knowledge base

Demonstrated intermediate - advanced technical ability with a variety of project and enterprise systems, including but not limited to POSSE,Google Suite, Trello, Visier etc.

Applicants may be tested
Courage, Inclusivity, Values-Based Influencer, Collaborative Networker, Systems Thinker and Creative Innovator. The City of Edmonton is committed to inclusive, respectful and equitable workplaces that represent the communities we serve.

We continuously improve our systems, policies and practices to remove barriers and ensure our employees, in all their diversity, can succeed.


To learn more, see the Art of Inclusion:
Our Diversity and Inclusion Framework here:

Up to 1 permanent full-time position available

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