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Business Manager

3 months ago

Toronto, Ontario, Canada ServiceNow Full time

Company Description
At ServiceNow, our technology makes the world work for everyone, and our people make it possible.

We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities.

By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity.

We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible.

We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.


With more than 7,700+ customers, we serve approximately 85% of the Fortune 500, and we're proud to be one of FORTUNE 100 Best Companies to Work For and World's Most Admired Companies.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Toronto Business Manager


As the Business Manager, your charter will be to partner with Vice President & General Manager of Sales in Canada to orchestrate and execute against their short and long term priorities.

Consequently, the role will be focused on leading the operational and strategic execution of the overall business plan while integrating planning with the current year and out-year.


What you will do in this role:

  • Assist in developing, communicating and executing on a multi-faceted plan to grow business across Canada Areas
  • Collaborate with business partners across Sales Operations, Solution Sales, Solution Consulting, Field Marketing, Customer Success and ACE to drive alignment on gotomarketing strategy; ensure alignment of priorities and goals
  • Coordinate outyear planning to ensure the organization continues to scale to support growth expectations
  • Incubate and develop emerging programs that are deemed strategic investments (Industry, Transformational Mega Deals, VAM, SWA, etc.)
  • Align with other Sales leaders across the area around key best practices for forecasting, driving sales, pipeline development and leadership excellence
  • Partner with HR to drive team talent development and consistent recruiting practice

Qualifications To be successful in this role, we need someone who has**:

  • A self starter with a proven track record for leading strategic planning and organization change
  • A strong operational mindset with a focus on building organizations to scale in a crossfunctional capacity
  • A competitive spirit and optimistic attitude, as well as a strong work ethic, humility, and excellent teambuilding communication and listening skills

Skills that include:

  • Experience attracting, retaining and developing highperforming, high potential talent through assessing, selecting, onboarding, coaching and developing
  • A history of demonstrated skills of sales operational best practices
  • A consistent track record of meeting and exceeding team quotas
  • Strong forecasting and reporting capabilities
  • Strong Program Management skills and a history of building out sales programs to support Field Sales teams
  • A strong executive presence and experience building out presentations for large audiences
  • Ability to navigate and collaborate through complex opportunities

Education/Experience:

  • A Bachelor's degree; an MBA is a plus
  • 5+ years experience in field sales management, in a matrixed sales environment in the enterprise software space
  • Proficiency in Excel, PowerPoint and Dynamics
  • The willingness and ability to travel 10% of the time

Additional Information
ServiceNow is an Equal Employment Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work.

Click here to learn about our work personas:
flexible, remote and required-in-office.

Please Note:
Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.

From Fortune Fortune Media IP Limited All rights reserved. Used under license.

Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, ServiceNow.