Technical Sales Counter Representative

1 week ago

Duncan, Canada Wainbee Limited Full time

REPORTS TO
Technical Inside Sales Supervisor

SUMMARY


The Technical Sales Counter Representative is responsible for a wide variety of clerical store duties in support of company sales goals.


RESPONSIBILITIES

1.
Store Operation & Customer Service

  • Greet walkin customers to the store in a professional and welcoming manner.
  • Assist customers with their product requirements.
  • Build hydraulic and pneumatic hose assemblies utilizing the provided tools, equipment, and training.
  • Pick, pack and ship orders and transfers.
  • Maintain store stock levels and product displays.
  • Maintain a neat, inviting and safe store.
  • Actively participate in development training provided by the company and vendors.
  • Provide complete accurate information to other supporting department such as Purchasing, Credit and technical services.
  • Perform other duties as assigned

Warehouse

  • Follow guidelines for safe warehouse access and operation of machinery.

3.
Inside Sales

  • Order entry and expediting.
  • Quote entry and follow up.

WORKING CONDITIONS

1. _
Physical Demands_

  • Moderate physical Activity
  • Able to lift up to 40 lbs.

2. _
Mental Demands_

  • Excellent communication skills (Verbal and Written)
  • Able to work in a high paced environment when called upon.
  • Emotional Intelligence

REQUIREMENTS

1. _
Location_

ALL

2. _
Educational/ Experience Requirement_

  • Mechanical and technical education and/or proven experience in hydraulics and or pneumatics.
  • Knowledge of Microsoft Office products, including Excel, Word, and PowerPoint.
  • Superior telephone manners and strong interpersonal skills.
  • Strong written and verbal skills to communicate with all levels of the organization and its executive team.
  • Strong customer service orientation.

Job Types:
Full-time, Permanent

Salary:
From $50,000.00 per year

Benefits:

  • Company pension
  • Dental care
  • Disability insurance
  • Employee stock purchase plan
  • Extended health care
  • Life insurance
  • Paid time off
  • Profit sharing
  • Tuition reimbursement
  • Vision care

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

Ability to commute/relocate:

  • Duncan, BC: reliably commute or plan to relocate before starting work (required)

Work Location:
One location

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