Clinical Service Manager

2 weeks ago

Toronto, Ontario, Canada West Park Healthcare Centre Full time

West Park Healthcare Centre aids patients in reclaiming their lives by offering a comprehensive range of services, including inpatient, outpatient, and outreach programs for specialized rehabilitation and complex care following life-altering conditions like lung disease, amputation, stroke, and traumatic musculoskeletal injuries.


Position Overview:

The Clinical Service Manager is responsible for ensuring the efficient and effective operation of clinical services while maintaining the delivery of high-quality patient care.

*:

Accountabilities:

  • Lead and develop services that utilize evidence informed practices to deliver quality patient care in collaboration with Professional Practice, Human Resources and Risk Management.
  • Optimize patient outcomes within available resources while reaching targets set internally and externally including those established through the Hospital Service Accountability Agreement (H-SAA) with the Toronto Region, identified on the West Park Healthcare Balanced Scorecard and the Quality Improvement Plan.
  • Provide managerial coverage to all clinical units in the absence of Clinical Service Managers as well as oncall coverage.
  • Develop and support the interprofessional team by; supporting, coaching and monitoring performance, ensuring staff is oriented to clearly defined roles, conducting performance appraisals on a regular basis.
  • Knowledgeable about SEIU and ONA collective agreements, Occupational Health & Safety Act, Regulated College Standards and relevant legislation.
  • Responsible for staffing the clinical service in collaboration with the Staffing Office through the establishment and ongoing review of master schedules, skill mix, and identifying staffing needs.
  • Recruit and interview staff with assistance from Human Resources.
  • Daily review of payroll exceptions in the Kronos and ANSOS systems and actively addressing staff absences through the attendance management program.
  • Review and manage annual budgets by providing detailed analysis on budget variances and addressing variances. Responsible for Capital and Foundation submissions for funding.
  • In collaboration with the Director Clinical programs identify clinical service planning opportunities and assisting in leading the interprofessional care team in accreditation preparation and preparing proposals for new services, revenue generation and additional funding.
  • Fosters collaborative working relationships within the interprofessional team which optimizes patient care.
  • Enhance the patient experience with a focus on personcentered care by strengthening relationships between staff and patients. Continually improve processes by promptly investigating all patient, family and staff concerns and patient and staff incidents. Effectively utilize change management techniques.
  • Foster a safety culture that encourages individuals to share their ideas. Identify and mitigate risks that may affect the safety of patients, students, employees, volunteers, physicians and visitors. Comply with the safety standards and applicable legislation.
  • Ability to work in a manner that exemplifies the centre's core values and helps patients get their life back
  • Should be aware of conditions and measures that may affect the safety of patients, residents, students, employees, volunteers, physicians and visitors

Qualifications:

  • Bachelor's degree in a related health profession (Rehab).
  • Bachelor of Science in Nursing (CCC).
  • Basic Life Support (BLS) certification.
  • Registration in good standing with a Regulated Health Professions College in Ontario (Rehab).
  • Registration in good standing with the College of Nurses of Ontario (CCC).
  • Minimum of 5 years of clinical experience as a health professional.
  • Demonstrated leadership ability, including strong coaching and mentoring skills.
  • Effective interpersonal and communication skills.
  • Excellent decisionmaking and conflict resolution abilities.
  • Sound understanding and commitment to the Interprofessional service delivery model.
  • Strong working knowledge of labor/management practices. Strong attention to detail.
  • Excellent time management and organizational skills.
  • Demonstrated ability to motivate others.
  • Strong computer skills (MS Office Suite).

Desired/Preferred:

  • Master's degree in Health Administration or a related field.
  • Membership in a relevant Professional Association.
  • Management experience in a unionized healthcare environment.

Application Process:

Note:

West Park Healthcare Centre complies with the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code.

**:
**Join our team and help patients reclaim their lives at West Park Healthcare Centre

  • Interim Service Manager

    2 weeks ago

    Toronto, Ontario, Canada First Clinical Ltd Full time

    A highly successfully Prince2 Practictioner certified Manager from a Clinical background with over 10 years experience within the NHS, predominantly with Acute Trusts. Efficiently supported General Managers and Clinical Leads in reducing length of stay by resolving delays in discharge processes. Expertly managed and delivered Cost Improvement Plans (CIPs)...

  • Clinical Manager

    2 weeks ago

    Toronto, Ontario, Canada Family Service Toronto Full time

    Grow with us Family Service Toronto envisions a city in which individuals, families and communities are resilient and thriving. As one of our leaders, we offer you the opportunity to be creative, strategic, collaborative and join us in realizing our vision. We are an established, yet growing and dynamic organization known for our commitment to working...

  • Clinical Advisor

    2 weeks ago

    Toronto, Ontario, Canada Clinical Research Dental Full time

    Position SummaryThis particular role is for an already established Territory in the TORONTO Downtown Core and is best suited to someone who resides in the Toronto core to enable them to meet the needs of those clients readily.ABOUT OUR ROLE:Our Clinical Advisor (Dental) is an exciting role accountable for developing sales and providing education within the...

  • Clinical Manager

    2 weeks ago

    Toronto, Ontario, Canada Family Service Toronto Full time

    Grow with us Family Service Toronto envisions a city in which individuals, families and communities are resilient and thriving. As one of our leaders, we offer you the opportunity to be creative, strategic, collaborative and join us in realizing our vision.We are an established, yet growing and dynamic organization known for our commitment to working...

  • Clinical Research Associate

    2 weeks ago

    Toronto, Ontario, Canada Allphase Clinical Research Inc. Full time

    Job Title: Clinical Research AssociateDate: July, 21, 2023Location: Toronto, ONRemote: YesBusiness Unit: HealthDepartment:CROCalian Clinical Research Organization is seeking an experienced Clinical Research Associate (CRA) in the Toronto area for an exciting opportunity to work within our dynamic team. The CRA will act as the primary contact with the...

  • Manager of Clinical Services

    2 weeks ago

    Toronto, Ontario, Canada CBI Health Full time

    Manager of Clinical Services - Community Rehabilitation Services, Ontario:CBI Health is Canada's leading community healthcare provider, and our passionate team is at the heart of what we do.Every day, our 13,000 staff make a meaningful difference in our clients' lives as we live the core values that define us: heart, respect, reliability, teamwork and...

  • Clinical Service Manager

    2 weeks ago

    Toronto, Ontario, Canada West Park Healthcare Centre Full time

    West Park Healthcare Centre helps patients get their lives back by providing specialized rehabilitative and complex care after a life‐altering illness or injury such as lung disease, amputation, stroke, and traumatic musculoskeletal injuries.West Park is building a new hospital and transforming its 27-acre site into an integrated campus of care, enabling...

  • Senior Manager, Clinical Services

    2 weeks ago

    Toronto, Ontario, Canada YouthLink Full time

    May 15, 2024 Posting # 1427 YouthLink believes in the potential of every youth. We are dedicated to providing them with the support, guidance and opportunities they need to make positive life choices. We provide youth with brief and ongoing counselling, in-home wraparound support, shelter, housing, educational support, and safe drop-in spaces. YouthLink...

  • Clinical Manager

    2 weeks ago

    Toronto, Ontario, Canada Covenant House Toronto Full time

    Clinical ManagerResidential services1 vacancyFor forty years, we have maintained a steadfast dedication to our mission: supporting the vulnerable youth who come through our doors. To this day, we remain committed to this duty.Covenant House helps youth ignite their potential and reclaim their lives. As Canada's largest agency serving youth who are homeless,...

  • Clinical Manager

    2 weeks ago

    Toronto, Ontario, Canada Child Development Institute Full time

    REPORTING TO:DIRECTOR, CLINICAL SERVICESJOB TYPE:FULL-TIME PERMANENT (35 HRS/WEEK), NON-BARGAININGAPPLICATION DEADLINE:UNTIL FILLEDEXPECTED START DATE:ASAPLOCATION:TORONTOABOUT CHILD DEVELOPMENT INSTITUTECDI is a leading children's mental health agency in the City of Toronto offering a range of services to approximately 3,500 children ages 0‐12, youth ages...

  • Clinical Manager

    2 weeks ago

    Toronto, Ontario, Canada Inkblot Therapy Full time

    Our MissionInkblot is on a mission to improve your mental health at home, at work and beyond. We offer accessible, affordable and effective digital mental health solutions for individuals and organizations that care. With secure virtual counselling, personalized therapist matching services and digital-first employee wellness programs, we're helping over a...

  • Clinical Manager- Family Violence Services

    2 weeks ago

    Toronto, Ontario, Canada Child Development Institute Full time

    REPORTING TO:DIRECTOR, CLINICAL SERVICESJOB TYPE:PERMANENT FULL-TIME (35 HRS/WK), NON-BARGAININGLOCATION:TORONTOABOUT CHILD DEVELOPMENT INSTITUTEChild Development Institute (CDI) is a leading children's mental health agency in the City of Toronto offering a range of services to approximately 3,000 children ages 0‐12, youth ages 13-18 and their families...

  • Clinic Manager

    2 weeks ago

    Toronto, Ontario, Canada BRIDLEWOOD MEDICAL WALK-IN CLINIC Full time

    We are hiring an experienced Clinic Manager to help us keep growing.Responsibilities for Clinic Manager Recruit, hire and coordinate the training of new staff members Design and implement business strategies to help the clinic meet organizational goals Manage staff by assigning and delegating tasks as needed Develop protocols and procedures to improve staff...

  • Clinic Manager

    2 weeks ago

    Toronto, Ontario, Canada MedSpa Partners Full time

    Clinic ManagerWho you are:You are a highly motivated individual who is dynamic, has a passion for people and can roll up your sleeves and roll with it. The Clinic Manager has an uplifting attitude, a strong sense of self and is always looking to develop and grow both personally and professionally. You have a deep respect for yourself and by example an...

  • Clinic Manager

    2 weeks ago

    Toronto, Ontario, Canada Centre for Psychology and Emotional Health Full time

    The Centre for Psychology and Emotional Health is a well-established practice in downtown Toronto, located at Bay and Bloor. We provide evidence-based therapies such as Emotion-Focused Therapy (EFT); Cognitive Behavioral Therapy (CBT); Dialectical Behavior Therapy (DBT); and Mindfulness Based approaches. We value psychotherapy integration, diversity, and a...

  • Clinical Manager

    2 weeks ago

    Toronto, Ontario, Canada Humber River Health Full time

    Position Profile:Humber River Health. Lighting New Ways In Healthcare.Since opening our doors in 2015 as North America's first fully digital hospital and we remain unwavering in our belief that we can change the hospital where we work, the community where we live, and the world of healthcare beyond our borders. Serving a community of 850,000 residents in...

  • Clinic Manager

    2 weeks ago

    Toronto, Ontario, Canada MyHealth Centre Full time

    MyHealth is looking for a qualified and experienced Clinic Manager. The Clinic Manager will be responsible for overseeing the daily clinic operations, accounting functions, physician relations, and team management. As a manager, they will oversee the implementation of company-wide programs and timely reporting of clinic data. Embracing the MyHealth Centre's...

  • Clinic Manager

    2 weeks ago

    Toronto, Ontario, Canada PhysioDNA - Bloor West Full time

    MUST HAVE PREVIOUS PHYSIOTHERAPY CLINIC EXPERIENCEPhysioDNA is seeking a part-time Clinic Manager/ Admin to be part of our dynamic Bloor West Team. Seeking a high energy individual with a background working in a healthcare clinic setting to be part of our new location. We are looking for someone that is experienced in customer service and motivated to grow...

  • Clinical Manager

    2 weeks ago

    Toronto, Ontario, Canada Baycrest Full time

    Baycrest Hospital has an opportunity for aCLINICAL MANAGER(Hospital 3 West and 3 East, Transitional Care)PERMANENT FULL TIME70 Bi-Weekly Hours| Non-Union | Day ShiftsThe Clinical Manager for the Transitional Care units (TCU) is accountable for ensuring clinical and operational excellence for 59 in-patient beds at Baycrest Hospital. The Clinical Manager will...

  • Clinic Floor Manager

    1 month ago

    Toronto, Ontario, Canada Padra Medical Clinic Full time

    Salary: About Padra Clinic Padra Clinic is a renowned cosmetic clinic specializing in hair transplantation and cosmetic procedures. Headquartered in Kuwait, Padra has a strong presence in the Middle East through its existing branches in Kuwait, Dubai, and Qatar, and is expanding its presence globally with a pending opening in Toronto, Ontario, along with...