Key Account Manager

2 weeks ago


Mississauga, Ontario, Canada DHL Full time

As a representative for Business Development Key Account Manager
at DHL, you'll connect people and businesses through products and services you can be proud of. You'll be supported by a global team of professionals with diverse experience, but also have the freedom to work independently. Leverage the latest technology to build your networks more effectively and use your talents to make a company-wide impact by winning major global deals. Join our ambitious team of go-getters, and gain the chance to explore exciting career opportunities at world's leading logistics company.

IN THIS JOB YOU WILL:

  • Execute global/regional sector strategy on country level (as aligned with global sector structure)
  • Build rapport and trust with customers by being informed about customer's business and the market
  • Assess the type and size of customer needs and provide a high level of internal customer care
  • Close business connecting a customer need with a DHL solution while creating value for the customer
  • Collect relevant customer information for the RFI/RFP/RFQ and prepare documents for customer implementation in order to ensure proper operational handover and implementation to meet customer expectations (SLA's & SOP's)

YOU HAVE THE FOLLOWING QUALITIES AND QUALIFICATIONS:

  • Good understanding of sector issues in the global forwarding industry and knowledge on freight forwarding products (AFR/OFR)
  • In depth knowledge of forwarding business, DGF Customs and business systems
  • Good communication and presentation skills, ideally selling experience in competitive markets
  • High degree of selfconfidence, initiative and commitment
  • PC literate, excellent organizational, communication incl. telephone and writing skills

YOU'LL BE REWARDED IN MANY WAYS, SUCH AS:

  • Belong to a diverse and dynamic culture that promotes inclusion, growth and development opportunities
  • Enjoy a flexible, hybrid work environment
  • Career growth opportunities by being a member of a large Global organization
The Freight Forwarding experts since 1815. DHL Global Forwarding, Freight (DGFF) is part of DHL Group with over 43,000 employees in over 200 countries.

Our air, ocean, and overland freight forwarding services include standardized transport as well as multimodal and sector-specific solutions, together with individualized industrial projects.

We are committed to creating a workplace that ensures mutual respect and is focused on results. We hire talented people from all backgrounds.

DHL is an equal opportunity employer and believe we will gain, through the recruitment and development of staff who represent the broad diversity of the Canadian workforce.

Diversity enriches our workplace, drives our success, and helps us deliver excellence.

We are recognized as a Global Top Employer with 48 country-organizations worldwide.

Through our people practices, we help our forwarders realize their full potential by accessing in-site training programs, an online platform portal, loads of on-the-job training, and the chance to gain certifications for your role.

Follow us on social media to learn more about our business and culture:
DHL Global Forwarding on LinkedIn | DHL Freight on LinkedIn
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