Records Analyst

1 week ago

Toronto, Ontario, Canada OCAD University Full time

_Please note that internal job postings are open only to current permanent OPSEU Local 576 Unit 1 employees and temporary OPSEU Local 576 Unit 1 employees with one year of continuous service._
**_
- **Reporting to the Associate Registrar, Curriculum, Scheduling & Registration, t he Records Analyst is responsible for assessing, processing, recording changes to, and reporting on student's programs, registrations, records and status. These changes may be initiated at a student ' s request, as the result of a curriculum or policy change or as the result of adjudication. The Records Analyst produce s official documents that are not supplied the rough existing automation and draft and issue communications through the student information system ( communications management ) or mail merge. Focusing on continuous process improvement and data integrity, this position actively audit s end products from automated and manual processes and forms and propose s options for enhancements to systems or process. The Records Analyst generate s operation al reports as required to assist in decision making, statistical analysis and audit of registration and records. The Records Analyst must maintain a thorough understanding of the student information system and student and academic policy.

Summary of Responsibilities:

  • Registration_ _:_
  • Support registration activities through second level support and analysis of issues affecting students' ability to register and suggest and communicate appropriate mitigating actions to student s
  • Prepare rep orts for decision making, audit and to support student data operational requirements throughout the university
  • Formal Assessment_ _/Adjudication_ _:_
  • Process and report on grade changes
  • Assist with the student adjudication process at the end of each academic year
  • Student _Records_ _:_
  • Postsecondary degree or equivalent
  • Minimum of four (4) years of related work experience, including experience with an online student information system and familiarity with regulations, policies and procedures relating to registrarial services at the postsecondary level
  • Strong oral and written communication skills with proven ability to communicate complex or detailed information in an audience appropriate manner
  • Strong interpersonal skills, and the ability to exercise tact, good judgement and diplomacy
  • Strong analytical skills, ability to learn quickly and take initiative
  • Strong organizational skills, demonstrated attention to detail, and the ability to meet deadlines and work effectively under pressure and changing priorities
  • Demonstrated ability to work independently and participate collaboratively in a team environment
  • Demonstrated commitment to the principles of equity and diversity, and experience promoting a respectful work and learning environment for students, staff and faculty
  • Graduation_ _:_
  • Collect intent to graduate requests; determine student eligibility to graduate ; communicate and report on results
  • Issue diplomas and replacement diplomas; document requirements and initiate processes for delivery or pick up where necessary
  • Academic Exceptions_ _:_
  • Process results of petitions and grade appeals, update student records as required, determine impact on student standing and adjust all relevant records
  • Record academic misconduct decisions in student records as appropriate and follow up with appropriate parties as necessary
  • O_ffice Operations_ _:_
  • Assist in system testing specific to student records, registration and academic reporting changes in system behaviour and potential consequences
  • Coordinate and provide training on student records processes ensuring documentation is kept up to date
  • Assist the University Registrar & Director, Enrolment Services and the Associate Registrar, Curriculum, Scheduling & Registration in other related tasks that contribute to the successful operation of the Office of the Registrar

Qualifications:

  • Postsecondary degree or equivalent
  • Minimum of four (4) years of related work experience, including experience with an online student information system and familiarity with regulations, policies and procedures relating to registrarial services at the postsecondary level
  • Strong oral and written communication skills with proven ability to communicate complex or detailed information in an audience appropriate manner
  • Strong interpersonal skills, and the ability to exercise tact, good judgement and diplomacy
  • Strong analytical skills, ability to learn quickly and take initiative
  • Strong organizational skills, demonstrated attention to detail, and the ability to meet deadlines and work effectively under pressure and changing priorities
  • Demonstrated ability to work independently and participate collaboratively in a team environment
  • Demonstrated commitment to the principles of equity and diversity, and experience promoting a respectful work and learning environment for students, staff and fa

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