Technical Support Specialist

2 weeks ago


Brantford, Ontario, Canada Brimich Logistics & Packaging Inc. Full time

Education:
Bachelor's degree

  • Experience: 2 years to less than 3 years

Tasks:

  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
  • Perform Webserver backup and recovery operations
  • Provide customer service

Screening questions:

  • Are you currently legally able to work in Canada?

Health benefits:

  • Dental plan
  • Health care plan

Financial benefits:

  • Registered Retirement Savings Plan (RRSP)
  • Work Term: Permanent
  • Work Language: English
  • Hours: 35 to 44 hours per week


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