Retail Manager

2 weeks ago


Calgary, Alberta, Canada Aramark Full time
Job Description

Retail Management Role: Tim Horton's, Starbucks, Aramark Proprietary Brands

Why work for us?

Work Life Balance
Employee meal discounts
Yearly paid Vacation plus paid STAT Holidays
Health & Dental Benefits
Employer matched pension program
Opportunity for Future Growth
Guaranteed full time hours
Recognition programs

Apply to this job if you:

Demonstrate a passion for guest service and creating exceptional guest experiences
Pride yourself on building relationships with guests and your team
Have strong operational experience
Have a passion for coaching and mentoring and are comfortable delegating tasks
Enjoy leading a diverse team in a fast-paced environment
Are able to engage others and develop high performance within your team

Job Responsibilities
  • Coordinate with AGM/GM - Hiring, Layoffs, Terminations
  • Coordinate with AGM/GM to meet targets (Revenue, Food, Labour for all locations)
  • Manage / Train / follow-up with all Supervisors
  • Managing the Training Schedule for any new upcoming promotions
  • Coordinate with Supervisor that Food Safety /REV Standards are compliance
  • Maintain safety standards at the location
  • Handle Staff questions/concerns – and work with AGM/GM for disciplinary actions
  • Resolve Customer Complaints
  • Coordinate with Franchisee District Managers for any store related training, promotions, and any additional support that is required to run operations smoothly.
  • Maintain proper Payroll Procedures
  • Ensure that a quality service is provided to all our Guests
  • Resolve day to day Operational issues
  • Other Duties Assigned by AGM/GM

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications
  • Excel at task delegation and work planning
  • Able to organize, compose, and review daily financial reports
  • Manage operational standards and team members
  • Experience in Scheduling, Staff Positioning, & Conflict Resolution
  • Customer service background preferred
  • Previous experience in Quick Service, Clearview an asset (TIMS applications/ systems)
  • Friendly and outgoing
  • Positive attitude
  • Previous management experience required
  • Food Safe certification is also preferred, but we can help facilitate if need be.
EducationOtherMinimum 5 years experienceAbout Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

Accommodations for job applicants with disabilities are available upon request

About Aramark

The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook, Instagram and Twitter.


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