Corporate Communications Writing Manager

2 weeks ago


Toronto, Ontario, Canada Wikimedia Foundation Full time

The Wikimedia Foundation is seeking a Communications Manager to help lead the communications for our advocacy and public policy work, and a number of other initiatives that aim to advance and protect the reputation of the Foundation, Wikipedia and other Wikimedia projects, and the global Wikimedia community of volunteers.

With experience in leading high-profile media and communications campaigns that drive impact, and a core expertise in fast-moving crisis communications, the Communications Manager will be a vital member of the Media Relations team, within the Foundation's Communications Department.

In this position, your role will be to develop proactive innovative media, storytelling, and creative communications approaches that can help us move the needle and secure influence amongst our key global audiences.

You will also play a leading role in our reputation management work, responding to crises, developing reactive communications plans, and ensuring consistent messaging across the organization.

Overseeing proactive communications and media relations efforts across a wide-ranging portfolio

Serving as a primary point of contact for the Global Advocacy and Legal Affairs teams; responsible for also liaising with several other Foundation teams, including Product and Technology and Trust and Safety.

Provide effective partnership to craft and implement proactive strategic communications plans, with clear objectives and measurable goals that are aligned with the Foundation's annual plan, that deliver tangible results.

Proactively develop messaging for key initiatives to help guide our communications approach.

Build and enhance core narratives around the impact and benefits of the Wikimedia projects to key audiences, with clear proof points.

Guide, produce, and review a range of communications materials, including press statements, blogs, pitch notes, briefing docs, newsletter copy, and more.

Build relationships and lead cooperative efforts with internal and external stakeholders at all levels to enable the successful delivery of communications plans.

Leading media relations and crisis communications responses
Lead on crisis and rapid response media efforts, including developing proactive and reactive communications plans and materials. Engage cross-Foundation team members at all levels in problem-solving and collaboration on solutions.

Work collaboratively with Senior Communications Manager to help define the goals and direction of the Media Relations team and ensure these are met.

Manage relationships with external vendors (such as public relations agencies) as directed to deliver goals.
Minimum of 8 years of communications and media relations experience.

Experience in advocacy, policy, and legal communications, with demonstrable experience of developing and implementing cross channel campaigns that drive impact, with clear audiences, goals, and tactics.

Experience in the tech policy sector is a plus.
Excellent written and verbal communications, with exceptional attention to detail.
Ability to work flexibly, balancing longer-term priorities with urgent and changing needs, ensuring work is kept on track.
A commitment to consistently modeling the Wikimedia Foundation's organizational values.

ABOUT THE WIKIMEDIA FOUNDATION
The Wikimedia Foundation is the nonprofit organization that operates Wikipedia and the other Wikimedia free knowledge projects.

We host Wikipedia and the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive.

The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.

As an equal opportunity employer, the Wikimedia Foundation values having a diverse workforce and continuously strives to maintain an inclusive and equitable workplace.

We do not discriminate against any person based upon their race, traits historically associated with race, religion, color, national origin, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or any other legally protected characteristics.

The Wikimedia Foundation is a remote-first organization with staff members including contractors based 40+ countries * .

Salaries at the Wikimedia Foundation are set in a way that is competitive, equitable, and consistent with our values and culture.

Please note that we are currently able to hire in the following countries:

Australia, Austria, Bangladesh, Belgium, Brazil, Canada, Colombia, Costa Rica, Croatia, Czech Republic, Denmark, Egypt, Estonia, Finland, France, Germany, Ghana, Greece, India, Indonesia, Ireland, Israel, Italy, Kenya, Mexico, Netherlands, Nigeria, Peru, Poland, Singapore, South Africa, Spain, Sweden, Switzerland, Uganda, United Arab Emirates, United Kingdom, United States of America and Uruguay.

Our non-US employees are hired through a local third party Employer of Record (EOR).
If you are a qualified applicant requiring assistance or an accommodation to complete any step of the application process due to a disability, you may contact us at via Isarta or
~Wikimedia Foundation
News from across the Wikimedia movement
This is Wikimedia Foundation
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