Front Desk Client Care Consultant

7 days ago


Campbell River, British Columbia, Canada Discoverylaser Full time
Front Desk & Client Care Consultant (Campbell River)

Discoverylaser

compensation:
Hourly rate of $20 - $28 based upon experience, benefits and commission

employment type:
part-time

job title:
Medical Office Assistant/Medical Spa Frontdesk


We are a BUSY medical based skin-care clinic and Practical Dermatology Practise seeking a part to full-time (Monday-Friday) Front desk client care consultant.


YOU are:

  • Highly organized, selfmotivated and demonstrate initiative and autonomy
  • Comfortable working in a fastpaced medical aesthetics environment
  • You enjoy interacting with people and are a positive team player, always willing to lend a hand
  • Experienced with client service and cash handling
- possess a professional demeanor, polished and poised in appearance, with excellent people service skills.

Main responsibilities:

  • Work closely with the Doctors/Clinicians and be involved in all aspects of the patient/client experience;
  • Represent the organization with a positive and professional image in all levels of operation, internal and public. Ability to maintain client/patient confidentiality;
  • Book all client appointments to SpaWare software and patient appointments to MedAccess software;
  • Navigate online bookings, reviews and mailing lists via DemandForce software;
  • Posting and monitoring of social media profiles in FaceBook and Instagram;
  • Administrative duties, such as filing, and tracking sales and client info and demographics;
  • Act as a support to the clinic director, as needed.

Required qualifications and professional experience:

  • Experience in sales by phone and in person
  • Proficiency in Microsoft Office software suite an asset
  • Comfortable operating computers, photocopiers and fax machines
  • Experience in working in cosmetic, aesthetic, medical clinic (3 years) preferred
  • Excellent oral and written communication skills
  • Ability to maintain accuracy while doing multiple tasks or working under pressure
  • Any other combination of education and relevant experience will be considered

Pay:

  • In return for your expertise, we offer a competitive hourly rate starting at $20 $28 per hour, depending on experience, with additional commission on product sales. Additionally, we provide a range of benefits to ensure your satisfaction and wellbeing.

Job Types:
Full-time, Part-time

Salary:
$23.00-$28.00 per hour

Expected hours:
per week

Benefits:

  • Company events
  • Dental care
  • Extended health care
  • Flexible schedule
  • Onsite parking
  • Paid time off
  • Store discount

Flexible Language Requirement:

  • French not required

Schedule:

  • 8 hour shift
  • Monday to Friday
  • Weekends as needed

Supplemental pay types:

  • Bonus pay
  • Commission pay

Work Location:
In person
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