Dental Receptionist/customer Service

1 week ago


Brampton, Ontario, Canada Aero Dental Full time

Overview:
We are seeking a skilled and friendly Dental Receptionist to join our team.

As the first point of contact for our dental office, you will play a crucial role in providing excellent customer service and ensuring smooth operations.

If you have experience in a medical or dental office setting and possess strong administrative skills, we encourage you to apply.


Duties:

  • Greet patients and visitors with a warm and welcoming demeanor
  • Answer phone calls, schedule appointments, and manage the office phone system
  • Checkin patients, verify insurance information, and update patient records
  • Collect payments and provide accurate billing information
  • Assist with electronic medical records management using Dentrix or similar software
  • Coordinate referrals to specialists as needed
  • Maintain a clean and organized front desk area
  • Communicate effectively with patients, staff, and providers to ensure efficient workflow

Experience:

  • Previous experience in recalls is required
  • Previous experience in an administrative role, preferably in a medical or dental office setting
  • Familiarity with phone systems and appointment scheduling software
  • Knowledge of medical terminology and electronic medical records (EMR) systems such as Epic
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
  • Excellent organizational skills with attention to detail
  • Strong communication and interpersonal skills
Please note that all positions at our dental office are paid positions. We offer competitive compensation based on experience.

Job Types:
Full-time, Permanent

Pay:
$20.00-$23.00 per hour

Expected hours:
per week

Benefits:

  • Dental care
  • Life insurance
  • Onsite parking
  • Paid time off
  • Vision care

Flexible Language Requirement:

  • French not required

Schedule:

  • Evening shift
  • Every Weekend
  • Monday to Friday
  • Weekends as needed

Work Location:
In person
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