Manager, Client Services

7 days ago


Toronto, Ontario, Canada Sephora Full time

Job ID: 237412

Store Name/Number:
ON-Eaton Centre (0500)

Address: 220 Yonge Street, Space #3-131, Toronto, ON M5B 2H1, Canada (CA)

Full Time/Part Time:
Full Time

Position Type:
Regular

You'll love working here

As Manager, Client Services, you will be responsible for managing all services, classes and events in a specific Sephora store location.

You will support in all service-related areas such as the Beauty, Skincare and Fragrance Studio (as applicable) and classes within the store.

-
Beauty Studio Management. Manage the daily operations at the Beauty, Skincare and Fragrance Studio (as applicable). Ensure that the Coordinator, Beauty Studio are adequately trained to effectively manage the Studio and drive services on a day-to-day basis.
-
Embracing Innovation. Ensure Beauty Advisors are leveraging our technology innovations within services while assisting clients to provide an elevated in-store experience.
-
Client Experience. Manage the Online Reservation system including publishing Beauty Advisors availability and classes. Ensure staffing levels are adequate to support increased services, while ensuring client check-in process is efficient.
-
Event Management. Manage all in-store events with the services team. Ensure that all events are planned and staffed appropriately to maximize both client learning and sales opportunities for the store.
-
Training & Development. Manage the development and certifications process for Beauty Advisors. Provide opportunities to elevate their artistry skills whenever possible.
-
Performance Assessment & Development. Participate in all performance management situations for any issues related to the Beauty Studio or related to any direct reports. Ensure timely feedback for improvement is delivered and followed up on as necessary.
-
Passionate about Clients. Regularly act as Manager on Duty within the store. Engage with Beauty Advisors and clients on-stage.

We'd love to hear from you if

  • You have two to four years' experience in a similar role at a similar volume store or equivalent internal experience.
  • You have excellent verbal/written communications skills and the ability to influence business partners at all levels in a clear and concise manner.
  • You have proven ability to create teams by attracting and identifying talented store leaders who can train and develop cast to drive sales and deliver outstanding client service.

While at Sephora, you'll enjoy
-
The people. You will be surrounded by the best talent in the industry - people you can be proud to work with.
-
The perks. Think you've tried it all? Just wait until you work at Sephora Enjoy the discounts, gratis & exclusive brand events.
-
The education. We heavily invest in training to build your personalized career plan, so you can achieve your professional goals.

  • Toronto, Ontario, Canada Lumenus Community Services Full time

    Manager, Client Services (Community Based Mental Health)LOCATION:Toronto, ONPOSITION TYPE:Full-Time Fixed Term (37.5 hours/week; 3-year contract)POSTING CLOSING DATE:February 16, 2024We are hiring a Manager for our Community Based Mental Health programs.You will provide oversight for staff working in community based mental health services working with...


  • Toronto, Ontario, Canada Radware Bot Manager Full time

    Enterprise Regional Sales Manager - Toronto What is the job: Prospect for new accounts across all verticals of Financial, Ecommerce, EDU, Gaming and Enterprise Farm the regional base of active customers upselling and crossselling. Manage accounts to maintain a strong relationship with Radware and to keep them constantly appraised of Radware capabilities...


  • Toronto, Ontario, Canada Tata Consultancy Services Full time

    TCS has been recognized as a Global Top Employer by the Top Employers Institute - one of only eight companies worldwide to have achieved this status. Our organizational structure is domain-led and designed to offer businesses a single window into industry-specific solutions. Our agile industry units have embedded capabilities to enable rapid responses that...


  • Toronto, Ontario, Canada Lumenus Community Services Full time

    Client Services CoordinatorNUMBER OF POSITIONS:2LOCATION:Hartsdale & McNicoll sites (Etobicoke and North York, ON)POSITION TYPE:Full-time Regular (37.5 hours/week)POSTING CLOSING DATE:July 31, 2023Interested in working with an amazing team that really cares? Then you should join Lumenus At Lumenus we illuminate a seamless pathway to optimal wellbeing for our...


  • Toronto, Ontario, Canada Lumenus Community Services Full time

    Client Services CoordinatorLOCATION:Hartsdale & McNicoll sites (Etobicoke and North York, ON)POSITION TYPE:Full-time Regular (37.5 hours/week)POSTING CLOSING DATE:September 8, 2023Interested in working with an amazing team that really cares? Then you should join Lumenus At Lumenus we illuminate a seamless pathway to optimal wellbeing for our clients. As one...


  • Toronto, Ontario, Canada Rival Insurance Technology Full time

    What We Do At Rival Insurance Technology, we specialize in providing management systems and connectivity solutions to the insurance industry. Our commitment to innovation, collaboration, and transformative technology drives us forward. With a legacy spanning over three decades, we're dedicated to reshaping the insurance landscape through innovation and...


  • Toronto, Ontario, Canada SEPHORA CANADA Full time

    Poste Manager, Client Services Profil You'll love working here... As Manager, Client Services, you will be responsible for managing all services, classes and events in a specific Sephora store location. You will support in all service-related areas such as the Beauty, Skincare and Fragrance Studio (as applicable) and classes within the store. Beauty...


  • Toronto, Ontario, Canada WoodGreen Community Services Full time

    Employment Type:Casual, Bargaining UnitWork Hours:7 hours/week, Monday 9:00 am - 5:00 pm (Opportunity to pick up extra coverage/sick/vacation shifts as required)**Work Setting: **OnsiteSalary:E- $20.53Application Deadline:November 22nd 2023 by 11:59 pm**Program Overview - Volunteer Services, Community Program UnitVolunteer & Student Services is a central...


  • Toronto, Ontario, Canada Livingston International Full time

    Client Service ManagerJoin Livingston, the largest customs broker in Canada and the third largest entry filer in the U.S. We're a market leader offering customs brokerage, consulting and compliance, and freight forwarding services at more than 90 key locations in North America, Europe and Asia. Customs brokerage is our core business and helping our customers...


  • Toronto, Ontario, Canada ADP Full time

    ADP is hiring a Client Service Manager Are you looking to grow your career in an agile, dynamic environment with plenty of opportunities to progress?Well, this may be the role for you. Ready to make your mark?As a Client Service Manager, you'll help our clients leverage ADP's exceptional business solutions so they can focus on what matters most to them -...


  • Toronto, Ontario, Canada SPS Full time

    The Client Service Manager position is to sit on-site with our client and oversee multiple sites or projects within hospitality services. The position is responsible for daily service delivery, employee management, overall customer satisfaction, and strict adherence to all SPS policies in conjunction with the Site Manager. This position will act as the...


  • Toronto, Ontario, Canada BFL Canada Full time

    We offer more than a job, we offer a career We support our employees to shape their career by encouraging continuing education and investing in training and development. We put our employees at the center of what we do to allow them to grow personally and professionally, with projects and challenges that are motivating and rewarding. We inspire people...


  • Toronto, Ontario, Canada 24 Seven Talent Full time

    CLIENT SERVICES MANAGER*This position is currently hybrid- reporting to the Toronto office twice per week.WHO WE ARE24 Seven is growing We're the leading creative staffing and recruiting firm working with today's most sought-after employers and we're looking for dedicated professionals, like you, to join our team. We are the go-to talent source supporting...


  • Toronto, Ontario, Canada Borden Ladner Gervais LLP Full time

    We areBLG:Canada's Law Firm. Our culture is one of vigilance and curiosity, Firm-wide collaboration, unfailing mutual respect and dedication. We pride ourselves on having standout talent and delivering an exceptional client experience.We are a future-minded Firm delivering high-value advice and known for our unwavering commitment to innovation, diversity and...


  • Toronto, Ontario, Canada TD Bank Full time

    Manager Client Services - Private Trust:BRJob Category - Primary Wealth ManagementWork Location 2 St Clair Avenue East Corporate, 220 Commerce Valley Drive West Corporate, 5515 North Service RoadEmployment Type RegularCity Burlington, Markham, TorontoTime Type Full TimeProvince/State OntarioHours 37.5Workplace Model OnsitePay DetailsDepartment Overview...


  • Toronto, Ontario, Canada EightSix Network Inc Full time

    *This position is currently hybrid- reporting to the Toronto office twice per week. WHO WE ARE 24 Seven is growing We're the leading creative staffing and recruiting firm working with today's most sought-after employers and we're looking for dedicated professionals, like you, to join our team. We are the go-to talent source supporting the world's top teams...


  • Toronto, Ontario, Canada Securiguard Full time

    When At Securiguard, we make people feel safe. Beyond innovative security and safety services, we provide leading-edge customer service, all while caring for our people, our community, and our environment.The day to day: Understand your clients and lead from the front by being actively involved in all aspects of client relationship management to become their...


  • Toronto, Ontario, Canada Sephora Canada Full time

    Company: Sephora Canada Country / Region : Canada City : Toronto Business group: Selective Distribution Contract type: Permanent Job Function: RetailReference No: 225096 Date of publication:POSITIONManager, Client Services & ExperiencePROFILEJob ID: 225096Store Name/Number: ON-Dufferin Mall (1522)Address: 900 Dufferin Street #0210, Toronto, ON M6H 4A9,...


  • Toronto, Ontario, Canada Shannex Incorporated Full time

    If you take pride in being compassionate, honest, professional, and safe, consider an exciting and rewarding career at Shannex. Our communities offer more than a place to work – they welcome and celebrate Great People who inspire meaningful connections while Leading the Way to Better Living. We are searching for a Client Services Manager to join our ...


  • Toronto, Ontario, Canada Bantrel Co Full time

    Job I.D.: REF1234C Company Description Bantrel is proud to be a leading provider of Engineering, Procurement, and Construction (EPC) services in Canada. Since our inception in 1983, we have delivered end-to-end solutions for some of Canada's most challenging and complex energy, mining and infrastructure projects, with an unrelenting focus on safety,...